OnceHub vs Zoho Bookings

OnceHub

• Sales and service teams that qualify leads before booking
• Advisors, coaches and clinics whose clients book by phone as well as online
• Individuals who need one free booking link

Zoho Bookings

• Teams already using Zoho CRM, Bigin or Zoho One
• Solo users who need a free booking page with two-way calendar sync
• Businesses with several branches or departments taking bookings

OnceHub

• The free Basic plan is limited to one user, one connected calendar and one booking link.
• Round-robin distribution and routing forms start on Route at $19 per seat / month; chatbots need Engage at $39.
• SSO, SCIM provisioning and HIPAA BAAs come in a Security and Compliance add-on at $5 per seat / month (annual) on top of a paid plan.
• Text notifications require SMS credits, and each plan includes only 1 to 3 phone numbers.

Zoho Bookings

• The free plan is limited to one user.
• Online payments, group and recurring bookings, SMS and WhatsApp notifications, white labeling and a custom domain all need Premium.
• Basic is limited to one workspace. Extra workspaces beyond Premium's three, and bookable resources, are paid add-ons.
• Revenue reports, the customer portal, appointment limits and the audit log are Premium-only.

OnceHub

Booking pages and hubs

A visual designer builds booking pages with availability by location, approval before confirmation and multilingual journeys. Hubs gather several calendars behind one link.

Routing forms

From the Route plan, forms screen visitors and route them by their answers or contact properties, with the time picker shown inside the form.

Meeting distribution

Route assigns hosts dynamically by round robin, maximum availability or priority, can assign a booking to the contact's CRM owner, and supports meeting reassignment.

Phone agents

Paid plans include dedicated booking phone numbers where AI agents screen callers and book them using the account's existing scheduling rules. Extra numbers cost $4 a month.

Web chatbots

On Engage, chatbots answer visitor questions from your knowledge sources, route by AI or rules, and hand off to live chat or an instant meeting.

Integrations, API and MCP

Google, Microsoft 365, Exchange and iCloud calendars, five video tools and an MCP server for AI assistants are on every plan. Paid plans add CRM sync, Stripe, APIs and webhooks.

Zoho Bookings

Event types and booking pages

Four event types: one-on-one, collective, group and resource-based. Share a booking link or embed a widget. Group, recurring and resource bookings need Premium.

Workspaces

Workspaces group event types by location or department. Basic is limited to one; Premium includes three, with more sold as add-ons.

Round robin and routing forms

Both paid plans distribute appointments across users with a choice of four methods. Premium adds routing forms that send a customer to the right booking page.

Workflows

Email notification workflows come with Basic. SMS workflows and custom workflows built with a script builder are part of Premium.

Payments

Premium can charge for appointments at booking through providers that include Stripe, PayPal and Razorpay.

Zia setup and MCP server

Zia, Zoho's AI, configures an account and can build a booking page from a company's web address. An MCP server lets outside AI assistants manage appointments.

OnceHub

• Basic$0

  One user, one connected calendar and one booking link, with calendar, video and email integrations and knowledge base support.

• Schedule$10

  per seat / month, billed annually ($12 billed monthly)

  Unlimited booking links and calendars, multi-host meetings, group sessions, Salesforce, HubSpot and Stripe integrations, APIs and 1 booking phone number.

• Route$19

  per seat / month, billed annually ($23 billed monthly)

  Adds unlimited routing forms, round-robin and priority-based distribution, concurrent sessions, room scheduling and 2 phone numbers.

• Engage$39

  per seat / month, billed annually ($47 billed monthly)

  Adds unlimited web chatbots with AI answers from your own content, handoff to live chat or an instant meeting, and 3 phone numbers.

• EnterpriseCustom

  For teams of 30 or more: custom agreements, security and legal reviews, a dedicated success manager and the security add-on included.

Zoho Bookings

• Free$0

  One user, online meetings, notification emails and reminders, and two-way sync with Zoho, Google and Microsoft calendars.

• Basic$6

  per user / month, billed annually ($8 billed monthly)

  One workspace, one-on-one and collective bookings, round robin, email workflows, appointment reports, and Zapier and Zoho CRM integrations.

• Premium$9

  per user / month, billed annually ($12 billed monthly)

  3 workspaces, group, recurring and resource bookings, online payments, SMS and WhatsApp notifications, routing forms, white labeling and a custom domain.

• FlexCustom

  A tailored plan for organizations with custom requirements, quoted by Zoho's sales team.

OnceHub

• Annual discount

  Save up to 18% with yearly billing

  OnceHub's pricing page lists a saving of up to 18% on yearly billing: Schedule is $10 instead of $12 per seat / month, Route $19 instead of $23 and Engage $39 instead of $47.

Zoho Bookings

• Annual discount

  Save 25% with yearly billing

  Zoho's pricing FAQ says an annual plan saves 25%: Basic is $6 instead of $8 per user / month and Premium is $9 instead of $12.

• Nonprofit

  Special pricing for nonprofits and education

  The pricing FAQ says nonprofits and educational institutions get special pricing on request by email. No rate is published.