Alternatives · Help Desks
ChatBot alternatives
As of Nov 13, 2026, the best ChatBot alternative for most people is Tidio (3.2 GPA), second in our ranking of help desk and live chat tools. It's also the best free one.
ChatBot compared with 5 alternatives: Tidio, Chatbase, Intercom, Text by LiveChat and Siena AI.
ChatBot is a paid product with a free trial, starting at $19 per user / month, billed yearly ($25 billed monthly). 1 of the 5 alternatives is free or has a free plan. 3 more offer a free trial.
Listings checked up to Nov 13, 2026 · Where the facts come from
Black Friday: is there a ChatBot sale?
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| ChatBotThis tool | Free trial · from $19/mo | Trial only | Web |
| Tidio | Free plan · from $24.17/mo | Yes | Web, macOS, Windows, iOS, Android |
| Chatbase | Free trial · from $32/mo | Trial only | Web |
| Intercom | Free trial · from $29/mo | Trial only | Web, iOS, Android |
| Text by LiveChat | Free trial · from $19/mo | Trial only | Web, macOS, Windows, iOS, Android |
| Siena AI | From $750/mo | No | Web |
Price against what you get
ChatBot starts at $19 a month for each person and scores 2.3 out of 4 on features, ease of use and platforms. None of the 5 alternatives on this chart both scores higher and starts lower.
Tidio, Intercom and Text by LiveChat score higher without starting lower.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
How each one differs from ChatBot
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Tidio has a free plan, which ChatBot lacks.
- Tidio also lists macOS, Windows, iOS and Android apps.
- Tidio does not cover workflow automation, whatsApp messaging and chatbots, which ChatBot does.
Suits: Small online stores, especially on Shopify or WordPress
Chatbase
Build AI support agents trained on your content, priced by credits
- Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
- Chatbase does not cover workflow automation, live chat, whatsApp messaging and chatbots, which ChatBot does.
Suits: Businesses adding an AI agent to their website or messaging apps
Intercom
Helpdesk with live chat and the Fin AI agent priced per outcome
- Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- Intercom also lists iOS and Android apps.
- Intercom also covers shared inbox, reports and help center.
- Intercom does not cover workflow automation, whatsApp messaging and chatbots, which ChatBot does.
Suits: Software and app companies that support customers through in-app chat
Text by LiveChat
Website chat, ticketing and an AI agent from the LiveChat team
- Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
- Text by LiveChat also lists macOS, Windows, iOS and Android apps.
- Text by LiveChat does not cover workflow automation, whatsApp messaging and chatbots, which ChatBot does.
Suits: Online stores, especially on Shopify, that sell through chat
Siena AI
AI customer service agent for ecommerce and consumer brands
- Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Siena AI does not cover workflow automation, help desk, live chat, whatsApp messaging and chatbots, which ChatBot does.
Suits: Shopify-style consumer brands with a high volume of repeat order questions
Limits worth knowing in ChatBot
- Resolutions are capped (10 on Essential, 200 on Growth); an extra pack of 50 costs $49.50.
- Essential limits workflow rules, proactive campaigns to 3 and tracks 50 live visitors; chat summaries need Growth.
- Prices are per user, so the cost rises with each agent added on top of resolution packs.
- Enterprise features such as SSO, audit logs and a white-label widget need a sales conversation.
Common questions
What are the alternatives to ChatBot?
The alternatives to ChatBot in this directory are Tidio, Chatbase, Intercom, Text by LiveChat and Siena AI. Each one has a side-by-side comparison with ChatBot.
Is there a free alternative to ChatBot?
Yes. Tidio has a free plan alongside paid ones.
Which ChatBot alternatives work on Windows?
The ChatBot listing does not include a Windows app. Tidio and Text by LiveChat list one.
Which ChatBot alternatives work on macOS?
The ChatBot listing does not include a macOS app. Tidio and Text by LiveChat list one.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices without notice, so confirm on their site before you buy.