Alternatives · Help Desks
Tiledesk alternatives
As of Nov 13, 2026, the best Tiledesk alternative for most people is Tidio (3.2 GPA), second in our ranking of help desk and live chat tools. It's also the best free one.
Tiledesk compared with 5 alternatives: Chatwoot, Tidio, Chatbase, Crisp and Kommunicate.
Tiledesk is a paid product with a free trial, starting at €124 per month for 3 users, billed annually (€149 billed monthly). 3 of the 5 alternatives are free or have a free plan. 2 more offer a free trial.
Listings checked up to Nov 13, 2026 · Where the facts come from
Black Friday: is there a Tiledesk sale?
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| TiledeskThis tool | Free trial · from €124/mo | Trial only | Web |
| Chatwoot | Free plan · from $19/mo | Yes | Web, iOS, Android |
| Tidio | Free plan · from $24.17/mo | Yes | Web, macOS, Windows, iOS, Android |
| Chatbase | Free trial · from $32/mo | Trial only | Web |
| Crisp | Free plan · from $45/mo | Yes | Web, macOS, Windows, iOS, Android |
| Kommunicate | Free trial · from $34/mo | Trial only | Web |
Price against what you get
Tiledesk starts at about $138.53 a month and scores 2.3 out of 4 on features, ease of use and platforms. 3 of the 5 alternatives on this chart score higher and start lower: Chatwoot, Tidio and Crisp.
Chatbase and Kommunicate start lower without scoring higher.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
How each one differs from Tiledesk
Chatwoot
Open-source support inbox you can self-host or use in the cloud
- Chatwoot starts at $19 per agent / month, billing term not stated.
- Chatwoot has a free plan, which Tiledesk lacks.
- Chatwoot also lists iOS and Android apps.
- Chatwoot also covers shared inbox and help center.
- Chatwoot does not cover whatsApp messaging and chatbots, which Tiledesk does.
Suits: Teams that want to run their support inbox on their own servers
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Tidio has a free plan, which Tiledesk lacks.
- Tidio also lists macOS, Windows, iOS and Android apps.
- Tidio also covers help desk.
- Tidio does not cover whatsApp messaging and chatbots, which Tiledesk does.
Suits: Small online stores, especially on Shopify or WordPress
Chatbase
Build AI support agents trained on your content, priced by credits
- Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
- Chatbase also covers help desk.
- Chatbase does not cover live chat, whatsApp messaging and chatbots, which Tiledesk does.
Suits: Businesses adding an AI agent to their website or messaging apps
Crisp
Live chat and shared inbox priced per workspace, not per seat
- Crisp starts at $45 per workspace / month, with 4 seats.
- Crisp has a free plan, which Tiledesk lacks.
- Crisp also lists macOS, Windows, iOS and Android apps.
- Crisp also covers shared inbox and help center.
- Crisp does not cover whatsApp messaging and chatbots, which Tiledesk does.
Suits: Small teams that want chat and email support at a flat monthly price
Kommunicate
AI agents for chat, email and voice with live chat hand-off
- Kommunicate starts at $34 per month for 250 conversations, billed annually ($40 billed monthly).
- Kommunicate also covers help desk.
- Kommunicate does not cover whatsApp messaging and chatbots, which Tiledesk does.
Suits: Teams putting an AI agent in front of an existing help desk
Limits worth knowing in Tiledesk
- Pro and Business plans cap AI tokens and monthly conversations; Business is sold through a contact-sales button.
- Prices are shown in euros only.
- Users included are limited to 3 on Pro and 5 on Business.
- A white-label option for agencies and vendors is quoted separately.
Common questions
What are the alternatives to Tiledesk?
The alternatives to Tiledesk in this directory are Chatwoot, Tidio, Chatbase, Crisp and Kommunicate. Each one has a side-by-side comparison with Tiledesk.
Is there a free alternative to Tiledesk?
Yes. Chatwoot, Tidio and Crisp have a free plan alongside paid ones.
Which Tiledesk alternatives work on Windows?
The Tiledesk listing does not include a Windows app. Tidio and Crisp list one.
Which Tiledesk alternatives work on macOS?
The Tiledesk listing does not include a macOS app. Tidio and Crisp list one.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices without notice, so confirm on their site before you buy.