Botsonic vs Denser (2026): which should you pick?

Pick Botsonic if

• Fits if you want a chatbot trained on your own site content
• Works for a one-person team on a small message volume

Look elsewhere if

• Tight if you get over 1,000 messages a month, as extra costs $25 per 2,000
• Tight if you are more than one person or have more than one chatbot, since Starter allows 1 of each
• Skip it if you need workflows, the API or auto-sync, because those need Advanced at $249
• Watch out: Salesforce, SharePoint, Freshdesk and Zoho are Enterprise only

Pick Denser if

• Fits if you want an AI chatbot that cites its sources on a small site
• Works for teams that want to try one on a free plan first

Look elsewhere if

• Tight if you stay free: 50 queries a month and one team member
• Pricey if you want a ticket queue or escalation, which start at $96 a month
• Watch out: queries cap at 1,500 to 50,000 a month and extra query prices aren't listed
• Watch out: a private LLM deployment is an Enterprise add-on with no price

Botsonic

• Message allowances are 1,000, 3,000 and 12,000 a month; extra messages cost $25 per 2,000, up to $200 per 16,000.
• Starter allows 1 team member and 1 chatbot, so growing teams move up quickly.
• Workflows, API access and auto-sync start on the Advanced plan at $249 a month.
• Salesforce, SharePoint, Freshdesk and Zoho integrations are listed only on Enterprise.

Denser

• The free plan allows 50 queries a month and one team member.
• The helpdesk, answer quality insights and escalation to a person start at Standard, $96 a month billed annually.
• Queries are capped at 1,500, 7,500, 15,000 and 50,000 a month on the paid plans, and the pricing page does not say what extra queries cost.
• A private LLM deployment is an Enterprise add-on with no listed price.

Botsonic

Content-trained chatbots

Chatbots learn from uploaded files and site sitemaps, with limits of 5,000 URLs on Starter and no sitemap limit on Advanced.

Agentic actions and workflows

Agents can run actions on connected systems; the number of actions and workflows rises with the plan.

Channels

Starter lists WhatsApp, Facebook Messenger, Telegram, WordPress and Zapier, with Slack, Google Chat, Calendly and Notion from Professional.

Lead capture

Lead capture forms are included from Starter, and Professional adds automated email transcripts and a callback button.

Auto-sync and API

Advanced syncs content from your website and third-party platforms and adds API access.

Help desk handoffs

Enterprise lists Salesforce, Freshdesk and Zoho integrations and handoffs to human agents.

Denser

Cited answers from your content

Train a bot on websites and files such as PDF, Word, Excel and Google Drive; each reply cites the page it came from.

Helpdesk handoff

From Standard, conversations the AI cannot finish go to a ticket queue for staff, with talk-to-a-person escalation.

Ticket integrations

Standard and above can hand tickets to Zendesk, Intercom, Freshdesk or HubSpot instead.

Actions and playbooks

Bots can take actions such as booking meetings or calling an API, with caps per bot: 1 on Free, 5 on Starter, 10 on Standard, 20 above.

Ask AI builder

An assistant that reads your site, proposes changes as cards you apply, and tests the bot with real questions.

Website, email and voice agents

The site describes agents that answer on a website, by email and on the phone, plus a Shopify chatbot.

Botsonic

• Starter$16

  per month, billed annually ($19 billed monthly)

  1 team member, 1,000 messages a month, 1 chatbot, 3 agentic actions, GPT-4o mini and lead capture forms.

• Professional$41

  per month, billed annually ($49 billed monthly)

  2 team members, 3,000 messages a month, 2 chatbots, 5 agentic actions, access to GPT-4o and more integrations.

• Advanced$249

  per month, billed annually ($299 billed monthly)

  5 team members, 12,000 messages a month, 5 workflows, 10 agentic actions, API access and auto-sync from your site.

• EnterpriseCustom

  Custom team members, messages and chatbots, plus Salesforce, SharePoint, Freshdesk and Zoho integrations.

Denser

• Free$0

  1 DenserBot, 1 team member and 50 queries a month. No card needed.

• Starter$32

  per month, 1,500 queries, billed annually ($39 monthly)

  2 DenserBots, 1 team member, 5 actions, cards and playbooks per bot and 30-day query log retention.

• Standard$96

  per month, 7,500 queries, billed annually ($119 monthly)

  4 DenserBots, 5 team members, answer quality insights, the helpdesk ticket queue, talk-to-a-person escalation and Zendesk, Intercom, Freshdesk and HubSpot tickets.

• Business$320

  per month, 15,000 queries, billed annually ($399 monthly)

  8 DenserBots, 10 team members, up to 10,000 pages per bot, 360-day log retention and dedicated accuracy support.

• Enterprise$720

  per month, 50,000 queries, billed annually ($899 monthly)

  50 team members, up to 50,000 pages per bot, priority support, SLAs and a private LLM deployment as an add-on.

Botsonic

• Annual discount

  Save up to 20% with annual billing

  Starter is $16 a month billed annually against $19 billed monthly; Professional $41 against $49; Advanced $249 against $299.

Denser

• Annual discount

  Save 20% with yearly billing

  The pricing page shows yearly plans at 20% off, for example Starter at $384 a year ($32 a month) against $39 billed monthly.