Botsonic vs SiteGPT (2026): which should you pick?
As of Nov 13, 2026, Botsonic grades higher than SiteGPT: 2.2 against 2.0 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Botsonic grades higher on value for money. They get the same grade on the free plan, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Botsonic
No-code AI chatbot builder trained on your own content
SiteGPT
AI chatbot trained on your site and docs, priced by messages
Which one is for you
Pick Botsonic if
- Fits if you want a chatbot trained on your own site content
- Works for a one-person team on a small message volume
Look elsewhere if
- Tight if you get over 1,000 messages a month, as extra costs $25 per 2,000
- Tight if you are more than one person or have more than one chatbot, since Starter allows 1 of each
- Skip it if you need workflows, the API or auto-sync, because those need Advanced at $249
- Watch out: Salesforce, SharePoint, Freshdesk and Zoho are Enterprise only
Pick SiteGPT if
- Fits if you want a bot that answers from your own site pages and files
- Works for a small business with one chatbot and one person watching it
Look elsewhere if
- Skip it if you won't put a card down: the 7-day trial requires one
- Tight if you have traffic: 4k messages a month on Starter, and GPT-4.1 messages count ten times as much as mini
- Pricey if you add on, as branding removal is $39 a month and WhatsApp and AI email $39 each
- Watch out: Starter has no API access, and the iOS app starts on Growth at $79
How we grade them
| 2.2GPABotsonicFair | 2.0GPASiteGPTFair | |
|---|---|---|
| Value for money | B$16 a month billed yearly for Starter, inside the category's cheaper quarter of $19. Advanced is $249. | C$39 a month billed annually for Starter ($59 monthly) is where the dearer quarter begins ($39). Starter has 1 member, and branding removal adds $39. |
| Free plan and trial | DA 7-day trial, with no word on whether a card is needed. No free plan. | DA 7-day trial on every self-serve plan, but a credit card is required. There is no free plan. |
| Features | CContent-trained chatbots, actions, channels, lead capture and handoffs. Workflows, API access and auto-sync start at Advanced. | CA chatbot trained on up to 1,000 pages on Starter, with human handover. No ticketing is listed, and WhatsApp and AI email support are add-ons. |
| Ease of use | CNo store rating on record. You feed it content and connect channels. | CNo store rating on record, and you need to train and test the bot on your own content. |
| Platforms and integrations | BWeb only, with WhatsApp, Messenger, Telegram, Zapier, WordPress and Slack. | BWeb plus an iPhone app that starts on Growth, with 8 listed integrations. No Android or desktop app on record. |
| Best for | a no-code chatbot trained on your content | a chatbot trained on your own pages |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Botsonic and SiteGPT. How we grade
Price against what you get
Botsonic starts at $16 a month and scores 2.3 out of 4 on features, ease of use and platforms. SiteGPT starts at $39 a month and scores 2.3.
They score the same, and Botsonic starts $23 a month lower. Of the other help desk and live chat tools on the chart, 7 score higher than Botsonic for less, and 23 score higher than SiteGPT for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Botsonic also covers AI agents.
At a glance
| Botsonic | SiteGPT | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $16 per month, billed annually ($19 billed monthly) | $39 per month, billed annually ($59 billed monthly), for up to 4k messages |
| Free plan | None | None |
| Free trial | 7-day free trial | 7-day free trial on every self-serve plan, credit card required |
| Web | ||
| iOS | ||
| Made by | Writesonic, Inc. | SiteGPT |
| Price read from | botsonic.com | sitegpt.ai |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Botsonic
- Message allowances are 1,000, 3,000 and 12,000 a month; extra messages cost $25 per 2,000, up to $200 per 16,000.
- Starter allows 1 team member and 1 chatbot, so growing teams move up quickly.
- Workflows, API access and auto-sync start on the Advanced plan at $249 a month.
- Salesforce, SharePoint, Freshdesk and Zoho integrations are listed only on Enterprise.
SiteGPT
- There is no free plan; the 7-day trial on every self-serve plan needs a credit card.
- Messages are capped at 4k, 10k and 40k a month by plan, and GPT-4.1 messages count ten times as much as mini. Extra 5k packs cost $59 a month.
- Removing SiteGPT branding is a $39 a month add-on billed annually; WhatsApp and AI email support are $39 a month each, per number or inbox.
- Starter has a single member and no API access.
Key features
Botsonic
- Content-trained chatbots
- Chatbots learn from uploaded files and site sitemaps, with limits of 5,000 URLs on Starter and no sitemap limit on Advanced.
- Agentic actions and workflows
- Agents can run actions on connected systems; the number of actions and workflows rises with the plan.
- Channels
- Starter lists WhatsApp, Facebook Messenger, Telegram, WordPress and Zapier, with Slack, Google Chat, Calendly and Notion from Professional.
- Lead capture
- Lead capture forms are included from Starter, and Professional adds automated email transcripts and a callback button.
- Auto-sync and API
- Advanced syncs content from your website and third-party platforms and adds API access.
- Help desk handoffs
- Enterprise lists Salesforce, Freshdesk and Zoho integrations and handoffs to human agents.
SiteGPT
- Chatbot trained on your content
- Train on links and files; one page counts as 2,500 cleaned characters. Starter refreshes manually, Growth monthly, Scale weekly and Enterprise daily.
- Human handover and iOS inbox
- The iOS app, from Growth, gives a live inbox with push notifications when a visitor asks for a person, and one tap to take over from the AI.
- Analytics and knowledge gaps
- Basic usage numbers on Starter. Growth adds trend charts, an engagement funnel, unanswered-question gaps and a weekly email digest; Scale adds AI-classified topics and sentiment.
- Zendesk AI agent
- On Scale and Enterprise, SiteGPT installs inside Zendesk Messaging to answer first and pass conversations to human agents with history.
- Integrations and API
- From Growth: API access plus connections to Slack, Messenger, Google Chat, Crisp, Freshdesk Messaging and Zoho SalesIQ, among others.
- WhatsApp and email add-ons
- WhatsApp (per number) and AI email support (per inbox) are paid add-ons, each from 1 to 25.
Plans
Botsonic
Starter$16
per month, billed annually ($19 billed monthly)
1 team member, 1,000 messages a month, 1 chatbot, 3 agentic actions, GPT-4o mini and lead capture forms.
Professional$41
per month, billed annually ($49 billed monthly)
2 team members, 3,000 messages a month, 2 chatbots, 5 agentic actions, access to GPT-4o and more integrations.
Advanced$249
per month, billed annually ($299 billed monthly)
5 team members, 12,000 messages a month, 5 workflows, 10 agentic actions, API access and auto-sync from your site.
EnterpriseCustom
Custom team members, messages and chatbots, plus Salesforce, SharePoint, Freshdesk and Zoho integrations.
SiteGPT
Starter$39
per month for up to 4k messages, billed annually ($59 billed monthly)
1 chatbot, up to 1,000 pages of training content, 1 member and basic analytics. Manual refresh only.
Growth$79
per month, up to 10k messages, billed annually ($129 monthly)
2 chatbots, 10,000 pages, 4 members, advanced analytics, API access, platform integrations and the iOS app.
Scale$259
per month, up to 40k messages, billed annually ($429 monthly)
3 chatbots, 50,000 pages, 10 members, webhooks, AI conversation insights and the Zendesk AI agent install.
EnterpriseCustom
Custom message volume, up to 500,000 pages, priority support, a signed DPA and BAA on request. Sold through sales.
Ways to pay less
Botsonic
- Annual discount
Save up to 20% with annual billing
Starter is $16 a month billed annually against $19 billed monthly; Professional $41 against $49; Advanced $249 against $299.
SiteGPT
- Annual discount
Save up to 40% with yearly billing
The pricing page shows Starter at $39 a month billed yearly against $59 billed monthly, and says yearly billing saves up to 40%.
Common questions
Which is cheaper, Botsonic or SiteGPT?
As of Nov 13, 2026, Botsonic is cheaper to start with: $16 a month, against $39 a month for SiteGPT. Botsonic starts at $16 per month, billed annually ($19 billed monthly), and SiteGPT starts at $39 per month, billed annually ($59 billed monthly), for up to 4k messages.
Which has a free plan, Botsonic or SiteGPT?
As of Nov 13, 2026, neither Botsonic nor SiteGPT has a free plan. Both have a free trial.
Which platforms do Botsonic and SiteGPT run on?
As of Nov 13, 2026, only SiteGPT lists an iOS app. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.