Alternatives · Help Desks
Gleap alternatives
As of Nov 13, 2026, the highest-graded Gleap alternative is Crisp (2.6 GPA). It's also the best free one.
Gleap compared with 5 alternatives: Intercom, Crisp, Zendesk, Freshdesk and Plain.
Gleap is a paid product with a free trial, starting at $29 per month for 1 seat, billed yearly ($35 billed monthly). 1 of the 5 alternatives is free or has a free plan. 4 more offer a free trial.
Listings checked up to Nov 13, 2026 · Where the facts come from
Black Friday: is there a Gleap sale?
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| GleapThis tool | Free trial · from $29/mo | Trial only | Web, iOS, Android |
| Intercom | Free trial · from $29/mo | Trial only | Web, iOS, Android |
| Crisp | Free plan · from $45/mo | Yes | Web, macOS, Windows, iOS, Android |
| Zendesk | Free trial · from $19/mo | Trial only | Web, iOS, Android |
| Freshdesk | Free trial · from $19/mo | Trial only | Web, iOS, Android |
| Plain | Free trial · from $45/mo | Trial only | Web |
Price against what you get
Gleap starts at $29 a month and scores 2.7 out of 4 on features, ease of use and platforms. 1 of the 5 alternatives on this chart scores higher and starts lower: Zendesk.
Crisp scores higher without starting lower. Freshdesk starts lower without scoring higher.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
How each one differs from Gleap
Intercom
Helpdesk with live chat and the Fin AI agent priced per outcome
- Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- Intercom also covers reports.
- Intercom does not cover surveys and session replay, which Gleap does.
Suits: Software and app companies that support customers through in-app chat
Crisp
Live chat and shared inbox priced per workspace, not per seat
- Crisp starts at $45 per workspace / month, with 4 seats.
- Crisp has a free plan, which Gleap lacks.
- Crisp also lists macOS and Windows apps.
- Crisp does not cover surveys, help desk and session replay, which Gleap does.
Suits: Small teams that want chat and email support at a flat monthly price
Zendesk
Ticketing, messaging, help center and AI agents for support teams
- Zendesk starts at $19 per agent / month, billed annually ($25 billed monthly).
- Zendesk also covers reports.
- Zendesk does not cover shared inbox, surveys and session replay, which Gleap does.
Suits: Support teams handling email, chat and phone in one queue
Freshdesk
Email ticketing help desk with a knowledge base and AI agents
- Freshdesk starts at $19 per agent / month, billed annually.
- Freshdesk also covers reports.
- Freshdesk does not cover surveys, live chat and session replay, which Gleap does.
Suits: Support teams that work mainly from email
Plain
Support platform for B2B teams, built around Slack and AI agents
- Plain starts at $45 per user / month, billed annually ($55 billed monthly).
- Plain lists no iOS and Android apps, which Gleap has.
- Plain also covers workflow automation.
- Plain does not cover surveys and session replay, which Gleap does.
Suits: B2B software teams that support customers through shared Slack channels
Limits worth knowing in Gleap
- AI is paid from a separate balance, about $0.05 per conversation by Gleap's estimate, on top of the plan price.
- Hobby is limited to 1 seat and 1 project and shows a Powered by Gleap badge.
- Voice calls cost $0.075 a minute in the widget and $0.20 a minute by phone; extra phone numbers are $5 a month.
- Native integrations such as Jira, Linear, GitHub and HubSpot start at Growth.
Common questions
What are the alternatives to Gleap?
The alternatives to Gleap in this directory are Intercom, Crisp, Zendesk, Freshdesk and Plain. Each one has a side-by-side comparison with Gleap.
Is there a free alternative to Gleap?
Yes. Crisp has a free plan alongside paid ones.
Which Gleap alternatives work on Windows?
The Gleap listing does not include a Windows app. Crisp lists one.
Which Gleap alternatives work on macOS?
The Gleap listing does not include a macOS app. Crisp lists one.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices without notice, so confirm on their site before you buy.