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Alternatives · Help Desks

Provide Support alternatives

As of Nov 13, 2026, the best Provide Support alternative for most people is tawk.to (3.0 GPA), third in our ranking of help desk and live chat tools. It's also the best free one.

Provide Support compared with 5 alternatives: Text by LiveChat, Olark, Pure Chat, tawk.to and Comm100.

Provide Support is a paid product with a free trial, starting at $24 per month for 1 seat, billed monthly ($156 billed yearly). 1 of the 5 alternatives is free or has a free plan. 4 more offer a free trial.

Listings checked up to Nov 13, 2026 · Where the facts come from

Black Friday: is there a Provide Support sale?

At a glance

ToolPriceFree planRuns on
Provide SupportThis toolFree trial · from $24/moTrial onlyWeb, macOS, Windows, Linux, iOS, Android
Text by LiveChatFree trial · from $19/moTrial onlyWeb, macOS, Windows, iOS, Android
OlarkFree trial · from $29/moTrial onlyWeb, iOS, Android
Pure ChatFree trial · from $39/moTrial onlyWeb, iOS, Android
tawk.toFree plan · from $29/moYesWeb, macOS, Windows, iOS, Android
Comm100Free trial · from $31/moTrial onlyWeb, macOS, Windows, iOS, Android

Price against what you get

Provide Support starts at $24 a month and scores 2.7 out of 4 on features, ease of use and platforms. None of the 5 alternatives on this chart both scores higher and starts lower.

Comm100 scores higher without starting lower. Text by LiveChat starts lower without scoring higher.

Features, ease of use and platforms, averaged

D1.0C2.0B3.0A4.0Free$5$10$20$50$100$200$500$1k$2k$5kMore for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessProvide SupportText by LiveChatOlarkPure Chattawk.toComm100

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart of help desk and live chat tools, and the best at every price

How each one differs from Provide Support

  1. Text by LiveChat

    Website chat, ticketing and an AI agent from the LiveChat team

    • Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
    • Text by LiveChat lists no Linux app, which Provide Support has.
    • Text by LiveChat also covers help desk and AI support agent.
    • Text by LiveChat does not cover chatbots, which Provide Support does.

    Suits: Online stores, especially on Shopify, that sell through chat

  2. Olark

    Live chat for websites, with an optional flat-fee AI agent

    • Olark starts at $29 per agent / month.
    • Olark lists no Windows, macOS and Linux apps, which Provide Support has.
    • Olark also covers AI support agent, sMS marketing and whatsApp messaging.

    Suits: Small sites that want live chat priced per agent

  3. Pure Chat

    Live chat for websites with a flat price per plan

    • Pure Chat starts at $39 per month for 1 website and 4 operators, billed annually ($49 billed monthly).
    • Pure Chat lists no Windows, macOS and Linux apps, which Provide Support has.
    • Pure Chat also covers reports.
    • Pure Chat does not cover chatbots, which Provide Support does.

    Suits: Small business websites that want chat without per-contact pricing

  4. tawk.to

    Free live chat, ticketing and help center, with paid add-ons

    • tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on.
    • tawk.to has a free plan, which Provide Support lacks.
    • tawk.to lists no Linux app, which Provide Support has.
    • tawk.to also covers help desk, help center and AI support agent.
    • tawk.to does not cover chatbots, which Provide Support does.

    Suits: Small businesses that want website chat without paying per seat

  5. Comm100

    Live chat, ticketing and AI agents for support teams

    • Comm100 starts at $31 per agent / month, billed annually ($39 billed monthly).
    • Comm100 lists no Linux app, which Provide Support has.
    • Comm100 also covers help desk, help center and AI support agent.

    Suits: Support teams that want live chat first and ticketing or AI later

Limits worth knowing in Provide Support

  • It is live chat only: the pages describe no ticketing, help center or AI agent.
  • Automatic Chat Translation costs $249 a year and a chat link on a custom domain $49 a year per domain.
  • After the free trial ends, agent logins are locked until you pay; the account and settings are kept.
  • The page shows prices for 1 and 3 seats; larger teams are on the Enterprise pack or custom plans.
Provide Support pricing and details

Common questions

What are the alternatives to Provide Support?

The alternatives to Provide Support in this directory are Text by LiveChat, Olark, Pure Chat, tawk.to and Comm100. Each one has a side-by-side comparison with Provide Support.

Is there a free alternative to Provide Support?

Yes. tawk.to has a free plan alongside paid ones.

When were these prices checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices without notice, so confirm on their site before you buy.