Capsule CRM vs Contactzilla (2026): which should you pick?
As of Nov 12, 2026, Capsule CRM grades higher than Contactzilla: 2.2 against 2.0 out of 4.0.
Checked Oct 5, 2026 and Nov 12, 2026 · graded Oct 10, 2026 and Nov 12, 2026 by ToolGPA
Capsule CRM grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Capsule CRM
Small-business CRM for contacts, sales pipelines and projects
Contactzilla
Shared company contact book synced to every phone and computer
Which one is for you
Pick Capsule CRM if
- Fits if there are one or two of you and 250 contacts covers your list for now
- Works for firms that sell a job and then deliver it, as project boards follow the sale
Look elsewhere if
- Pricey if you need workflow automations, email sync or a second pipeline, which start on Growth at $36 a user
- Tight if you're staying free: 2 users, 250 contacts, 5 custom fields and one pipeline is the lot
- Not for you if you want email campaigns built in, as they're a separate add-on from $11 a month
- Watch out: every paid plan caps contacts, from 30,000 on Starter to 240,000 on Ultimate
- Skip it if you want a desktop app, as Capsule runs on the web, iPhone and Android only
Pick Contactzilla if
- Fits if your team needs one shared address book on everyone's phone
- Works for companies that deploy contacts through a device management system
Look elsewhere if
- Skip it if you want to track deals, as it is a contact book only
- Tight if you have fewer than 10 devices, because that is the minimum
- Watch out: scheduled imports cost $50 a month each and exports $99 a month each, on top of device fees
- Watch out: plans over 2,000 devices are quoted individually
How we grade them
| 2.2GPACapsule CRMFair | 2.0GPAContactzillaFair | |
|---|---|---|
| Value for money | CStarter is $18 a user a month on yearly billing, $22 monthly, below the $24 middle for CRMs, and brings 30,000 contacts, a shared mailbox and basic reporting. What stops it going higher is the next step: automations, email sync and a second pipeline mean Growth at $36, and email campaigns are an add-on from $11. | C$1.79 per device a month billed yearly, with a 10-device minimum, so the floor is about $18 a month, between the $15 cheaper quarter and $25 middle of CRM tools. |
| Free plan and trial | CFree with no time limit for up to 2 users, with a sales pipeline and a project board. But it stops at 250 contacts and 5 custom fields, and a working business fills 250 contacts in a few months. The 14-day trial of a paid plan needs no card. | CA 14-day free trial with full access and no card needed. No free plan. |
| Features | CContact records with notes, emails and files, a kanban pipeline with a forecast, project boards for after the sale, automations, reporting and AI summaries. It covers the basics, and the listing shows the gaps: email campaigns are a separate paid add-on, and every plan caps your contacts. | DIt syncs and shares contacts, with labels, custom fields and import and export. The pricing page lists no deal pipeline or sales tracking, so it is one narrow function. |
| Ease of use | CNo store rating on record, and there are pipelines, milestones, project boards and a mailbox to set up before it earns its keep. The phone apps do log calls by themselves and sync offline changes, and on Starter an AI will draw up your pipeline stages. | CNo store rating on record. Device deployment through MDM and connecting a directory take setup. |
| Platforms and integrations | BWeb, iPhone and Android, with no desktop app. It connects to Gmail, Microsoft 365, Xero, QuickBooks, Mailchimp, Transpond, Zapier and Zendesk, and there's an API. | BWeb, iOS and Android, with Microsoft Entra ID, Google Workspace, Salesforce, Microsoft 365 and Mailchimp connections. |
| Best for | small firms tracking sales and client projects | a shared company contact book on every phone |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Capsule CRM and Contactzilla. How we grade
Price against what you get
Capsule CRM starts at $18 a month for each person and scores 2.3 out of 4 on features, ease of use and platforms. Contactzilla starts at $1.79 a month and scores 2.0.
Capsule CRM scores higher, and starts $16.21 a month higher: the question is whether the extra is worth that to you. Of the other CRM tools on the chart, 14 score higher than Capsule CRM for less, and none scores higher than Contactzilla for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Capsule CRM also covers tasks, kanban boards, sales pipeline, workflow automation and reports.
- Contactzilla also covers databases.
At a glance
| Capsule CRM | Contactzilla | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | $18 per user / month, billed annually ($22 billed monthly) | $1.79 per device / month, billed annually |
| Free plan | Free plan for up to 2 users: 250 contacts, 5 custom fields, 1 sales pipeline with custom milestones and a single project board. No time limit. | None |
| Free trial | 14-day free trial of any paid plan, no card required | 14-day free trial with full access, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Zestia Ltd | Contactzilla |
| Price read from | capsulecrm.com | contactzilla.com |
| Checked | Oct 5, 2026 | Nov 12, 2026 |
Worth knowing
Capsule CRM
- The Free plan is limited to 2 users, 250 contacts, 5 custom fields and one sales pipeline.
- Workflow automations, email sync and multiple pipelines start at Growth, $36 per user / month billed annually ($40 monthly).
- Paid plans cap contacts: 30,000 on Starter, 60,000 on Growth, 120,000 on Advanced and 240,000 on Ultimate.
- Email campaigns come from a separate Marketing add-on, listed from $11 a month.
Contactzilla
- Billing is per connected device, with a minimum of 10 devices.
- Scheduled imports cost $50 a month each and exports $99 a month each, on top of device fees.
- It stores and syncs contacts; the pricing page lists no deal pipeline or sales tracking.
- Plans over 2,000 devices are quoted individually.
Key features
Capsule CRM
- Contact management
- Each contact record holds notes, emails and files. Contact limits rise with the plan, from 250 on Free to 240,000 on Ultimate.
- Sales pipeline
- Opportunities move through a kanban-style pipeline with custom milestones, and a pipeline dashboard shows conversion rate and forecast. Multiple pipelines need Growth or above.
- Project boards
- Project boards track the work delivered after a sale. The free plan has a single board, Growth allows multiple boards and Advanced lists 50.
- Workflow automations
- From the Growth plan, automations run a repeatable series of tasks, email notifications or stage changes on pipeline and project boards.
- AI tools
- Starter includes an AI pipeline generator. Growth adds AI summaries of recent activity, contact and business enrichment, and a meeting prep brief that is still in beta.
- Mobile apps
- The iOS and Android apps log calls automatically, sync changes made offline once reconnected, and show caller ID on iOS for unsaved numbers.
Contactzilla
- CardDAV device sync
- iPhones sync through the CardDAV support built into iOS, and Android devices connect through the Contactzilla Sync app.
- Shared address books
- Unlimited address books, with granular permissions so different team members see different contacts.
- MDM deployment
- Contacts can be pushed to company devices through mobile device management, which every plan includes.
- Labels and custom fields
- Contacts take labels such as Sales or Opportunities and custom fields for things like an account number.
- Import and export
- Contacts come in from sources such as Mailchimp or CSV files, and can be exported.
- Scheduled importers and exports
- Paid add-ons import from Microsoft Entra ID, Google Workspace or Salesforce, and export to Outlook or Google Shared Contacts.
Plans
Capsule CRM
Free$0
Maximum 2 users, with 250 contacts, 5 custom fields, 1 sales pipeline and custom sales milestones.
Starter$18
per user / month, billed annually ($22 billed monthly)
30,000 contacts, email templates, a shared mailbox, basic reporting, premium integrations, goals and the AI pipeline generator.
Growth$36
per user / month, billed annually ($40 billed monthly)
60,000 contacts, workflow automations, advanced sales reporting, multiple pipelines and project boards, email sync and AI summaries.
Advanced$54
per user / month, billed annually ($60 billed monthly)
Everything in Growth with 120,000 contacts, 50 sales pipelines and 50 project boards.
Ultimate$72
per user / month, billed annually ($75 billed monthly)
For teams of 5 or more: 240,000 contacts, a dedicated account manager, custom training and ongoing priority support.
Contactzilla
MDM 1$1.79
per device / month for 1 to 199 devices, billed annually
Device syncing, MDM deployment, unlimited address books, import and export, and granular permissions.
MDM 2$1.49
per device / month for 200 to 499 devices, billed annually
The same features as MDM 1 at a lower per-device rate.
MDM 3$1.20
per device / month for 500 to 1999 devices, billed annually
The same features at the lowest published rate; 2,000 or more devices is priced as Enterprise.
Ways to pay less
Capsule CRM
- Annual discount
Save up to 18% by paying annually
Capsule's pricing page says paying annually saves up to 18%: Starter is $18 per user a month billed annually against $22 billed monthly.
- Nonprofit
30% discount for nonprofits
Capsule's page for nonprofit organizations says it offers them a 30% discount; nonprofits with special requirements are asked to get in touch.
Contactzilla
- Nonprofit
Discounts for registered nonprofits
The pricing page FAQ says registered nonprofit organizations can get discounted pricing, by contacting the company.
Common questions
Which is cheaper, Capsule CRM or Contactzilla?
As of Nov 12, 2026, Capsule CRM starts at $18 per user / month, billed annually ($22 billed monthly), and Contactzilla starts at $1.79 per device / month, billed annually. One is priced for each person and the other is not, so which costs less depends on how many of you use it.
Which has a free plan, Capsule CRM or Contactzilla?
As of Nov 12, 2026, only Capsule CRM has a free plan. Contactzilla does not, though it has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.