Maximizer CRM vs Microsoft Dynamics 365 Sales (2026): which should you pick?
As of Nov 12, 2026, Microsoft Dynamics 365 Sales grades higher than Maximizer CRM: 2.2 against 1.6 out of 4.0.
Checked Oct 5, 2026 and Nov 12, 2026 · graded Oct 10, 2026 and Nov 12, 2026 by ToolGPA
Microsoft Dynamics 365 Sales grades higher on the free plan and features. They get the same grade on value for money, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Maximizer CRM
Customizable CRM that works from Outlook, with a finance edition
Microsoft Dynamics 365 Sales
Microsoft's sales CRM with Copilot and prebuilt sales agents
Which one is for you
Pick Maximizer CRM if
- Fits if your team lives in Outlook and Microsoft 365
- Makes sense if you need the CRM installed on your own servers
Look elsewhere if
- Pricey if you are one person: Core is $65 a user and the pipeline needs $79
- Skip it if you want automation or AI, because both start on Business + at $89
- Watch out: billing basis isn't stated, and Enterprise and On-Premise have no published price
- Not for you if you want to try before talking to sales, as no trial is listed
Pick Microsoft Dynamics 365 Sales if
- Fits if your company is standardized on Microsoft 365, Outlook and Teams
- Works for companies that need to bend the CRM to their own process with Power Platform, from Enterprise at $105
Look elsewhere if
- Pricey if you're a small team, at $65 a user paid yearly for the plan without Copilot
- Skip it if you want to pay month by month, as every listed price is paid yearly
- Not for you if you don't run on Microsoft, because nearly every listed integration is Microsoft's own
- Watch out: agents run on Copilot Credits, with 1,000 a user a month on Premium and extra ones billed through Azure
- Pricey if you want LinkedIn Sales Navigator bundled, as Relationship Sales has a 10-seat minimum and no public price
How we grade them
| 1.6GPAMaximizer CRMWeak | 2.2GPAMicrosoft Dynamics 365 SalesFair | |
|---|---|---|
| Value for money | D$65 a user for Core, and the pipeline views start at $79 and the workflows and AI at $89, against a category middle of $25. | DSales Professional is $65 a user a month, paid yearly, which is exactly where the dearest tenth of CRMs here begins, against a middle of $24. And that plan has limited customising and no Copilot: the AI starts on Enterprise at $105, and Premium is $150. |
| Free plan and trial | FNo free plan and no trial; the pricing page points to a demo. | CNo free plan at all. You get a 30-day trial, which is longer than most CRMs give, and our listing can't say whether it asks for a card. Either way you're choosing a yearly commitment at the end of it. |
| Features | CContacts, pipeline, forecasting and workflows. AI insights and automation need Business +, and investment data for advisers is still listed as coming soon. | BSales force automation, forecasting, dashboards, Copilot that drafts emails and sums up deals, prebuilt agents that qualify leads, and custom apps through Power Platform. It covers the job, but Copilot, custom apps and conversation intelligence all skip the Professional plan you start on. |
| Ease of use | CNo store rating on record. Adding Outlook, dashboards and workflows takes setup. | C4.3 from about 850 App Store ratings, below our bar for a B. Being tied to Outlook and Teams helps if that's where your team already works, but Power Platform and Copilot Credits are their own learning job. |
| Platforms and integrations | BWeb, Microsoft Outlook and Microsoft 365, a mobile access feature, and an on-premise version. The list of integrations is short. | BWeb, iPhone and Android, with the phone app included on every plan and no desktop app. It plugs into Microsoft 365, Outlook, Teams, Excel, Power Platform and LinkedIn Sales Navigator. Notice that list is nearly all Microsoft, mind. |
| Best for | a CRM that works from inside Outlook | sales teams that live in Outlook and Teams |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Maximizer CRM and Microsoft Dynamics 365 Sales. How we grade
Price against what you get
Maximizer CRM starts at $65 a month for each person and scores 2.3 out of 4 on features, ease of use and platforms. Microsoft Dynamics 365 Sales starts at $65 a month for each person and scores 2.7.
Microsoft Dynamics 365 Sales scores higher for the same starting price. Of the other CRM tools on the chart, 35 score higher than Maximizer CRM for less, and 8 score higher than Microsoft Dynamics 365 Sales for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Maximizer CRM is self-hostable, according to its own site.
- Maximizer CRM also covers email campaigns and dashboards.
- Microsoft Dynamics 365 Sales also covers AI agents.
At a glance
| Maximizer CRM | Microsoft Dynamics 365 Sales | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | $65 per user / month (billing basis not stated) | $65 per user / month, paid yearly |
| Free plan | None | None |
| Free trial | None listed | 30-day free trial |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Maximizer Services Inc. | Microsoft |
| Price read from | maximizer.com | microsoft.com |
| Checked | Nov 12, 2026 | Oct 5, 2026 |
Worth knowing
Maximizer CRM
- The pricing page does not say whether the per-user prices are billed monthly or annually, and no trial is listed; it points to a demo.
- AI insights and workflow automation start on the Plus plans; Core has neither.
- Enterprise and On-Premise have no published price and are sold through sales.
- Investment and insurance data beside each client is listed as coming soon on the top financial services plan.
Microsoft Dynamics 365 Sales
- There is no free plan, and the listed prices are per user per month, paid yearly.
- Sales Professional has limited customization and no custom apps, Copilot capabilities or conversation intelligence.
- Agents run on Copilot Credits: Premium includes 1,000 per user a month, and extra credits are pay-as-you-go or prepaid through Azure.
- Microsoft Relationship Sales, which bundles LinkedIn Sales Navigator, has a 10-seat minimum and no public price.
Key features
Maximizer CRM
- Work from Outlook
- Emails and appointments sync to Maximizer from the inbox, and the Core plan includes working directly from Outlook.
- Pipeline and forecasting
- Business adds opportunities on kanban boards, a pipeline and forecast view and activity targets for reps and teams.
- AI insights
- The Plus plans add AI that flags deals needing attention, coaches deals, prepares meetings and summarizes calls, emails and notes.
- Financial services edition
- A separate plan set shows a whole book of business, family connections and client investments, and states audit logs and Canadian hosting.
- Workflows and email campaigns
- Automated workflows start on the Plus plans. The plan comparison also lists email campaigns, customer service cases and action plans.
- On-premise option
- The same CRM can run on the customer's own infrastructure, with control over when updates happen.
Microsoft Dynamics 365 Sales
- Sales force automation
- Every plan includes core sales force automation with reporting and dashboards. Sales Enterprise adds advanced sales force automation and custom apps.
- Copilot in Sales, Outlook and Teams
- Copilot answers natural-language questions about the pipeline, drafts emails and writes opportunity and meeting summaries. It is included from Sales Enterprise, not Professional.
- Sales agents
- Prebuilt agents qualify leads, research opportunities and analyze deals, and custom agents can be built in Copilot Studio. Agents consume Copilot Credits.
- Forecasting and team insights
- Forecasts and charts predict revenue and track performance against goals, and managers can query Copilot for metrics such as conversion and win rates.
- Customization with Power Platform
- Fields, dashboards and views can be configured to match a sales methodology, and Power Platform is used to build custom sales apps and automate business processes.
- Mobile app
- The Dynamics 365 Sales mobile app for iOS and Android is included with every plan and handles tasks such as meeting prep and call logging.
Plans
Maximizer CRM
Core$65
per user / month, billing basis not stated
Contacts, tasks and reminders, interaction tracking, mobile access and working from Outlook.
Business$79
per user / month, billing basis not stated
Everything in Core, plus opportunities on kanban boards, pipeline and forecast views, custom dashboards and activity targets.
Business +$89
per user / month, billing basis not stated
Everything in Business, plus AI insights on deals, deal coaching and meeting prep, automated workflows and AI playbooks.
EnterpriseCustom
Custom solution development, a dedicated professional services team and an enterprise SLA. Sold through sales.
On-PremiseCustom
The same CRM deployed on the customer's own servers. Price on request; sold through sales.
Microsoft Dynamics 365 Sales
Dynamics 365 Sales Professional$65
per user / month, paid yearly
Core sales force automation, Microsoft 365 interoperation, reporting and dashboards, with limited customization and automation.
Dynamics 365 Sales Enterprise Edition$105
per user / month, paid yearly
Adds advanced sales force automation, custom apps, Copilot capabilities and included capacity for conversation intelligence.
Dynamics 365 Sales Premium$150
per user / month, paid yearly
Everything in Enterprise plus Sales Insights, AI-recommended actions, data enrichment and 1,000 Copilot Credits per user a month.
Microsoft Relationship SalesCustom
Dynamics 365 Sales Enterprise plus LinkedIn Sales Navigator. Pricing is on request and requires a 10-seat minimum.
Ways to pay less
Maximizer CRM
No public discounts listed.
Microsoft Dynamics 365 Sales
- Nonprofit
$23.80 per user / month for nonprofits
Microsoft's nonprofit page lists Dynamics 365 Sales Enterprise at a discounted price of $23.80 per user a month for eligible nonprofits.
Common questions
Which is cheaper, Maximizer CRM or Microsoft Dynamics 365 Sales?
As of Nov 12, 2026, they start at the same price. Maximizer CRM starts at $65 per user / month (billing basis not stated), and Microsoft Dynamics 365 Sales starts at $65 per user / month, paid yearly.
Which has a free plan, Maximizer CRM or Microsoft Dynamics 365 Sales?
As of Nov 12, 2026, neither Maximizer CRM nor Microsoft Dynamics 365 Sales has a free plan. Microsoft Dynamics 365 Sales has a free trial.
Which platforms do Maximizer CRM and Microsoft Dynamics 365 Sales run on?
As of Nov 12, 2026, only Microsoft Dynamics 365 Sales lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
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- Microsoft Dynamics 365 Sales vs Zoho CRM
- Microsoft Dynamics 365 Sales vs Odoo CRM
- Microsoft Dynamics 365 Sales vs Pipedrive
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.