Alternatives · CRM
Creatio alternatives
As of Nov 13, 2026, the best Creatio alternative for most people is Zoho CRM (2.6 GPA), second in our ranking of CRM tools. The best free one is Salesforce (2.8 GPA).
Creatio compared with 6 alternatives: Salesforce, Microsoft Dynamics 365 Sales, Zoho CRM, Bitrix24, Vtiger and 1 more.
Creatio is a paid product, starting at $40 per user / month platform fee, plus $15 per user / month for each CRM product. 4 of the 6 alternatives are free or have a free plan. 2 more offer a free trial.
Listings checked up to Nov 12, 2026 · Where the facts come from
Black Friday: is there a Creatio sale?
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| CreatioThis tool | From $40/mo | No | Web |
| Salesforce | Free plan · from $25/mo | Yes | Web, iOS, Android, Browser extension |
| Microsoft Dynamics 365 Sales | Free trial · from $65/mo | Trial only | Web, iOS, Android |
| Zoho CRM | Free plan · from $14/mo | Yes | Web, iOS, Android |
| Bitrix24 | Free plan · from $49/mo | Yes | Web, macOS, Windows, Linux, iOS, Android |
| Vtiger | Free plan · from $12/mo | Yes | Web, iOS, Android |
| Workbooks | Free trial · from $47/mo | Trial only | Web |
Price against what you get
Creatio starts at $40 a month for each person and scores 2.3 out of 4 on features, ease of use and platforms. 3 of the 6 alternatives on this chart score higher and start lower: Salesforce, Zoho CRM and Vtiger.
Microsoft Dynamics 365 Sales, Bitrix24 and Workbooks score higher without starting lower.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
How each one differs from Creatio
Salesforce
CRM platform for sales teams with AI agents and a free 2-user suite
- Salesforce starts at $25 per user / month, billed monthly or annually.
- Salesforce has a free plan, which Creatio lacks.
- Salesforce also lists iOS and Android apps and a browser extension.
- Salesforce also covers AI agents and reports.
- Salesforce does not cover marketing automation, no-code and help desk, which Creatio does.
Suits: Sales organizations that need forecasting, territories and deep customization
Microsoft Dynamics 365 Sales
Microsoft's sales CRM with Copilot and prebuilt sales agents
- Microsoft Dynamics 365 Sales starts at $65 per user / month, paid yearly.
- Microsoft Dynamics 365 Sales also lists iOS and Android apps.
- Microsoft Dynamics 365 Sales also covers AI agents and reports.
- Microsoft Dynamics 365 Sales does not cover marketing automation, no-code and help desk, which Creatio does.
Suits: Organizations standardized on Microsoft 365, Outlook and Teams
Zoho CRM
Sales CRM with a free edition, process automation and Zia AI
- Zoho CRM starts at $14 per user / month, billed annually ($20 billed monthly).
- Zoho CRM has a free plan, which Creatio lacks.
- Zoho CRM also lists iOS and Android apps.
- Zoho CRM does not cover marketing automation, no-code and help desk, which Creatio does.
Suits: Small teams that want a free CRM for up to 3 users
Bitrix24
Flat-priced CRM with tasks, chat, video calls and a site builder
- Bitrix24 starts at $49 per organization / month for 5 users, billed annually ($69 billed monthly).
- Bitrix24 has a free plan, which Creatio lacks.
- Bitrix24 also lists macOS, Windows, Linux, iOS and Android apps.
- Bitrix24 is self-hostable, according to its own site.
- Bitrix24 also covers tasks, team chat and video calls.
Suits: Teams that want CRM, tasks and internal chat in one product
Vtiger
All-in-one CRM with a free cloud plan and an open-source edition
- Vtiger starts at $12 per user / month, billed annually ($15 billed monthly).
- Vtiger has a free plan, which Creatio lacks.
- Vtiger also lists iOS and Android apps.
- Vtiger is open source and self-hostable, according to its own site.
- Vtiger also covers invoicing.
Suits: Small businesses that want sales, marketing, support and inventory in one system
Workbooks
UK-built CRM covering sales, marketing, service and order processing
- Workbooks starts at $47 per user / month.
- Workbooks also covers invoicing and reports.
- Workbooks does not cover no-code and help desk, which Creatio does.
Suits: Mid-sized businesses that want CRM, orders and invoicing in one system
Limits worth knowing in Creatio
- The pricing page states a $10,000 per year minimum purchase for new customers and a standard 3-year contract term.
- Prices exclude taxes, and the page does not say whether per-user prices are billed monthly or annually.
- Support is a percentage of the subscription: Business Support adds 10% and Premium Support 20%.
- AI credit packages start at $5,000 a year, and external customer portals are priced per year by audience size.
Common questions
What are the alternatives to Creatio?
The alternatives to Creatio in this directory are Salesforce, Microsoft Dynamics 365 Sales, Zoho CRM, Bitrix24, Vtiger and Workbooks. Each one has a side-by-side comparison with Creatio.
Is there a free alternative to Creatio?
Yes. Salesforce, Zoho CRM, Bitrix24 and Vtiger have a free plan alongside paid ones.
Which Creatio alternatives work on Windows?
The Creatio listing does not include a Windows app. Bitrix24 lists one.
Which Creatio alternatives work on macOS?
The Creatio listing does not include a macOS app. Bitrix24 lists one.
Is there an open-source alternative to Creatio?
Vtiger is described as open source on its own site.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 5, 2026 to Nov 12, 2026. Vendors change prices without notice, so confirm on their site before you buy.
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