Creatio vs Vtiger (2026): which should you pick?
As of Nov 12, 2026, Vtiger grades higher than Creatio: 2.8 against 1.8 out of 4.0.
Checked Oct 9, 2026 and Nov 12, 2026 · graded Oct 10, 2026 and Nov 12, 2026 by ToolGPA
Vtiger grades higher on value for money, the free plan and platforms. They get the same grade on features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Creatio
No-code platform with sales, marketing and service CRM products
Vtiger
All-in-one CRM with a free cloud plan and an open-source edition
Which one is for you
Pick Creatio if
- Fits if you run a mid-size company and want to build your own sales and service processes
- Works for teams that will commit for three years
Look elsewhere if
- Pricey if you are small: a $10,000 a year minimum for new customers
- Watch out: a standard 3-year contract term, and prices exclude taxes
- Watch out: support adds 10% or 20% of the subscription, and AI credit packages start at $5,000 a year
- Skip it if you want one person's CRM, as there is a 5-user minimum
Pick Vtiger if
- Fits if you're a team of up to 10 with under 3,000 records and want a free CRM
- Works for teams where sales, support and invoicing should hang off the same customer record
Look elsewhere if
- Tight if your contact list is big, because the free plan stops at 3,000 records and one pipeline
- Pricey if you grow past 15 users, as One Growth stops there and One Professional is $30 a user
- Not for you if you just want a simple pipeline, since this is five apps in one
- Watch out: the AI on One Growth is a $12 a user add-on, and listed prices exclude local taxes
- Pricey if you need forecasting or lead scoring, which start on One Professional at $30, or $42 monthly
How we grade them
| 1.8GPACreatioWeak | 2.8GPAVtigerGood | |
|---|---|---|
| Value for money | D$40 per user a month for the platform plus $15 for each product, with a 5-user minimum and a $10,000 a year minimum purchase, which is well above the $99 where the dearest tenth of CRM tools starts. | BOne Growth is $12 a user a month on yearly billing, inside the cheapest quarter of this category against a $24 middle, with multiple pipelines, a customer portal, invoicing and 100,000 records. It stops at 15 users: past that it's One Professional at $30, and the AI is a $12 add-on. |
| Free plan and trial | DThe page links to free trial terms, but the listing records no trial length or card terms and we could not read them. | BOne Pilot is free for up to 10 users with a deal pipeline, 1,000 campaign emails a month, help desk basics, 3 GB of storage and the phone app. The wall is 3,000 records and one pipeline, and most teams will meet it. |
| Features | BSales, marketing and service products, no-code workflows and apps, AI Studio and extra user types. Nothing in the listing is missing from the job. | BOne customer page with the full history, a kanban deal pipeline, email campaigns with web forms and landing pages, a help desk with SLAs, invoices, sales orders and projects with Gantt views. The CRM job and the departments either side of it. Forecasting and lead scoring need One Professional. |
| Ease of use | CNo store rating on record. A no-code platform means building your own processes, with a learning curve. | CNo rating on record, and it's five apps in one, so there's a fair bit of finding your way round and setting up before it pays off. What helps is that the cloud plans run in a browser with nothing to install and each customer's history sits on one page. |
| Platforms and integrations | CWeb only, and the listing names no integrations. | BWeb, iPhone and Android, with the phone app on the free plan too, but no desktop app. It connects to Google Workspace, Microsoft Outlook and Teams, WhatsApp, Mailchimp, QuickBooks, DocuSign and Zapier, and there's an open-source edition you can host yourself. |
| Best for | a no-code platform with sales, marketing and service | small firms wanting sales and support in one CRM |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Creatio and Vtiger. How we grade
Price against what you get
Creatio starts at $40 a month for each person and scores 2.3 out of 4 on features, ease of use and platforms. Vtiger starts at $12 a month for each person and scores 2.7.
Vtiger scores higher and starts $28 a month lower. Of the other CRM tools on the chart, 31 score higher than Creatio for less, and 3 score higher than Vtiger for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Vtiger is open source and self-hostable, according to its own site.
- Creatio also covers no-code and help desk.
- Vtiger also covers invoicing.
At a glance
| Creatio | Vtiger | |
|---|---|---|
| Pricing | Paid | Free plan |
| Starts at | $40 per user / month platform fee, plus $15 per user / month for each CRM product | $12 per user / month, billed annually ($15 billed monthly) |
| Free plan | None | One Pilot: free for up to 10 users and 3,000 records, with 3 GB of storage, 1,000 campaign emails a month, a deal pipeline, help desk basics and the mobile app. |
| Free trial | None listed | 15-day free trial of the paid editions, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Creatio | Vtiger |
| Price read from | creatio.com | vtiger.com |
| Checked | Nov 12, 2026 | Oct 9, 2026 |
Worth knowing
Creatio
- The pricing page states a $10,000 per year minimum purchase for new customers and a standard 3-year contract term.
- Prices exclude taxes, and the page does not say whether per-user prices are billed monthly or annually.
- Support is a percentage of the subscription: Business Support adds 10% and Premium Support 20%.
- AI credit packages start at $5,000 a year, and external customer portals are priced per year by audience size.
Vtiger
- The free One Pilot plan stops at 10 users and 3,000 records, and One Growth at 15 users and 100,000 records.
- AI features listed under One Growth are marked as a paid Calculus AI add-on at $12 per user a month; One AI has them built in.
- Listed prices exclude local taxes, and One Growth has no Single App license.
- The open-source edition is self-hosted and separate from the cloud plans; Vtiger notes that hosting and upkeep are your cost.
Key features
Creatio
- Sales
- A CRM product for managing the sales cycle from lead to close, added to the platform at $15 per user a month.
- Marketing
- Campaign and lead-to-revenue tools. Beyond the per-user fee it is priced by marketing contacts and emails per contact.
- Service
- A customer service product with case handling and an optional self-service portal sold per year.
- No-code workflows and apps
- The platform includes visual designers for building applications and workflows without code, with AI coding agents named in the Business Studio.
- AI Studio and AI packages
- AI Studio manages enterprise AI agents. Prepaid AI credit packages are sold separately, starting at $5,000 a year.
- Extra user types
- Enterprise and Unlimited add limited-internal, mobile-only and external portal users at $12 per user a month for the first three.
Vtiger
- One View customer records
- Leads, contacts and organizations carry their full interaction history on one page, with duplicate prevention and idle alerts included in the free plan.
- Sales pipeline
- Deals move through customizable stages in a kanban view. Multiple pipelines and playbooks start on One Growth; forecasting and quotas on One Professional.
- Marketing automation
- Email campaigns, autoresponders, web-to-lead forms and landing pages, with monthly send limits of 1,000 emails on the free plan and 20,000 on One Professional.
- Help desk
- Email-to-case and response and resolution SLAs are in the free plan. A customer portal arrives on One Growth and live web chat on One Professional.
- Inventory, invoicing and projects
- Invoices and sales orders start on One Growth, and vendors, purchase orders and subscriptions on One Professional. Projects have tasks, Gantt and kanban views.
- Open-source community edition
- A downloadable edition under the Vtiger Public License, which is based on the Mozilla Public License, with Docker and Linux or Windows server bundles.
Plans
Creatio
Growth$40
per user / month platform fee, 5-user minimum
Platform plan for small and mid-size businesses, with Creatio Business and AI Studio. Sales, Marketing and Service are $15 per user / month each.
Enterprise$75
per user / month platform fee, 5-user minimum
Platform plan for running automation across teams, with Creatio Business and AI Studio, and extra user types. Products are $15 per user / month each.
UnlimitedCustom
Platform, Sales, Marketing, Service and AI Studio with no limits on users, agents, apps or API calls. Priced by sales.
Vtiger
One Pilot$0
Up to 10 users and 3,000 records, with contacts, a deal pipeline, email campaigns, basic help desk, tasks and 3 GB of storage.
One Growth$12
per user / month, billed annually ($15 billed monthly)
Up to 15 users and 100,000 records. Adds multiple pipelines, deal playbooks, a customer portal, invoicing and custom dashboards.
One Professional$30
per user / month, billed annually ($42 billed monthly)
Adds forecasting, quotas, lead scoring, live chat, Process Designer and purchase orders. Single App users are $20 ($28 billed monthly).
One Enterprise$42
per user / month, billed annually ($58 billed monthly)
Adds multiple currencies, internal ticketing, work orders and project time tracking. Single App users are $30 ($42 billed monthly).
One AI$50
per user / month, billed annually ($66 billed monthly)
Everything in One Enterprise with predictive and generative AI built in. Single App users are $38 ($50 billed monthly).
Ways to pay less
Creatio
No public discounts listed.
Vtiger
- Annual discount
Lower per-user price with yearly billing
The pricing page advertises savings of up to 34% for yearly billing. One Professional is $30 per user a month billed annually against $42 billed monthly.
- By country
Rupee prices shown to buyers in India
Vtiger's pricing page shows rupees to visitors in India. On Oct 9, 2026, One Growth was ₹840 per user / month billed annually there; the US version of the page, archived on Oct 5, 2026, shows $12.
Common questions
Which is cheaper, Creatio or Vtiger?
As of Nov 12, 2026, Vtiger is cheaper to start with: $12 a month for each person, against $40 a month for each person for Creatio. Creatio starts at $40 per user / month platform fee, plus $15 per user / month for each CRM product, and Vtiger starts at $12 per user / month, billed annually ($15 billed monthly).
Which has a free plan, Creatio or Vtiger?
As of Nov 12, 2026, only Vtiger has a free plan. Creatio does not.
Which platforms do Creatio and Vtiger run on?
As of Nov 12, 2026, only Vtiger lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.