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Alternatives · Help Desks

tawk.to alternatives

tawk.to compared with 5 alternatives: Tidio, Crisp, Text by LiveChat, Chatwoot and Smartsupp.

tawk.to has a free plan. Paid plans start at $29 per month for the AI Assist or Whitelabel add-on. 4 of the 5 alternatives are free or have a free plan. One more offers a free trial.

5 tools · Listings checked up to Oct 17, 2026 · Where the facts come from

At a glance

ToolPriceFree planRuns on
tawk.toThis toolFree plan · from $29/moYesWeb, macOS, Windows, iOS, Android
TidioFree plan · from $24.17/moYesWeb, macOS, Windows, iOS, Android
CrispFree plan · from $45/moYesWeb, macOS, Windows, iOS, Android
Text by LiveChatFree trial · from $19/moTrial onlyWeb, macOS, Windows, iOS, Android
ChatwootFree plan · from $19/moYesWeb, iOS, Android
SmartsuppFree plan · from $17/moYesWeb, iOS, Android

Price against what you get

tawk.to starts at $29 a month and scores 2.3 out of 4 on features, ease of use and platforms. 3 of the 5 alternatives on this chart score higher and start lower: Tidio, Text by LiveChat and Chatwoot.

Crisp scores higher without starting lower. Smartsupp starts lower without scoring higher.

Features, ease of use and platforms, averaged

C2.0B3.0A4.0$5$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lesstawk.toTidioCrispText by LiveChatChatwootSmartsupp

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart of help desk and live chat tools, and the best at every price

How each one differs from tawk.to

  1. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    • Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on.
    • tawk.to also covers help center.

    Suits: Small online stores, especially on Shopify or WordPress

    Tidio vs tawk.toTidio pricing and details

  2. Crisp

    Live chat and shared inbox priced per workspace, not per seat

    • Crisp starts at $45 per workspace / month, with 4 seats. tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on.
    • Crisp also covers shared inbox.
    • tawk.to also covers help desk.

    Suits: Small teams that want chat and email support at a flat monthly price

    Crisp vs tawk.toCrisp pricing and details

  3. Text by LiveChat

    Website chat, ticketing and an AI agent from the LiveChat team

    • Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on.
    • tawk.to has a free plan. Text by LiveChat does not, though it has a free trial.
    • tawk.to also covers help center.

    Suits: Online stores, especially on Shopify, that sell through chat

    Text by LiveChat vs tawk.toText by LiveChat pricing and details

  4. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on.
    • Only tawk.to lists Windows and macOS apps.
    • Chatwoot is open source and self-hostable, according to its own site.
    • Chatwoot also covers shared inbox.
    • tawk.to also covers help desk.

    Suits: Teams that want to run their support inbox on their own servers

    Chatwoot vs tawk.toChatwoot pricing and details

  5. Smartsupp

    Live chat, WhatsApp and email inbox with the Mira AI shopping agent

    • Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly). tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on.
    • Only tawk.to lists Windows and macOS apps.
    • Smartsupp also covers shared inbox.
    • tawk.to also covers help desk and help center.

    Suits: Small online stores, especially in Europe

    Smartsupp vs tawk.toSmartsupp pricing and details

Limits worth knowing in tawk.to

  • Removing the "Powered by tawk.to" badge from the widget, chat page and knowledge base costs $29 a month per property.
  • AI Assist is free only for limited volume; paid plans start at $29 a month.
  • Hired chat agents cost $1 an hour and dedicated virtual assistants from $7 an hour.
  • Voice Agents (from $49 a month plus usage) and Data Enrichment (from $59 a month) were waitlist-only when read.
tawk.to pricing and details

Common questions

What are the alternatives to tawk.to?

The alternatives to tawk.to in this directory are Tidio, Crisp, Text by LiveChat, Chatwoot and Smartsupp. Each one has a side-by-side comparison with tawk.to.

Is there a free alternative to tawk.to?

Yes. Tidio, Crisp, Chatwoot and Smartsupp have a free plan alongside paid ones.

Is there an open-source alternative to tawk.to?

Chatwoot is described as open source on its own site.

When were these prices checked?

Every listing on this page was checked on Oct 17, 2026, against the pages it cites. Vendors change prices without notice, so confirm on their site before you buy.