Alternatives · Help Desks
Comm100 alternatives
As of Nov 13, 2026, the best Comm100 alternative for most people is Tidio (3.2 GPA), second in our ranking of help desk and live chat tools. It's also the best free one.
Comm100 compared with 7 alternatives: Text by LiveChat, LiveAgent, Tidio, Zendesk, Intercom and 2 more.
Comm100 is a paid product with a free trial, starting at $31 per agent / month, billed annually ($39 billed monthly). 1 of the 7 alternatives is free or has a free plan. 6 more offer a free trial.
Listings checked up to Nov 13, 2026 · Where the facts come from
Black Friday: is there a Comm100 sale?
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| Comm100This tool | Free trial · from $31/mo | Trial only | Web, macOS, Windows, iOS, Android |
| Text by LiveChat | Free trial · from $19/mo | Trial only | Web, macOS, Windows, iOS, Android |
| LiveAgent | Free trial · from $15/mo | Trial only | Web, iOS, Android |
| Tidio | Free plan · from $24.17/mo | Yes | Web, macOS, Windows, iOS, Android |
| Zendesk | Free trial · from $19/mo | Trial only | Web, iOS, Android |
| Intercom | Free trial · from $29/mo | Trial only | Web, iOS, Android |
| LiveHelpNow | Free trial · from $39/mo | Trial only | Web |
| Provide Support | Free trial · from $24/mo | Trial only | Web, macOS, Windows, Linux, iOS, Android |
Price against what you get
Comm100 starts at $31 a month for each person and scores 3.0 out of 4 on features, ease of use and platforms. 1 of the 7 alternatives on this chart scores higher and starts lower: Tidio.
Text by LiveChat, LiveAgent, Zendesk, Intercom and Provide Support start lower without scoring higher.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
How each one differs from Comm100
Text by LiveChat
Website chat, ticketing and an AI agent from the LiveChat team
- Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
- Text by LiveChat does not cover help center and chatbots, which Comm100 does.
Suits: Online stores, especially on Shopify, that sell through chat
LiveAgent
Help desk with email tickets, live chat, call center and AI agents
- LiveAgent starts at $15 per agent / month, billed annually ($19 billed monthly).
- LiveAgent lists no Windows and macOS apps, which Comm100 has.
- LiveAgent also covers reports.
- LiveAgent does not cover chatbots, which Comm100 does.
Suits: Teams that answer email, chat and phone from one help desk
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Tidio has a free plan, which Comm100 lacks.
- Tidio does not cover help center and chatbots, which Comm100 does.
Suits: Small online stores, especially on Shopify or WordPress
Zendesk
Ticketing, messaging, help center and AI agents for support teams
- Zendesk starts at $19 per agent / month, billed annually ($25 billed monthly).
- Zendesk lists no Windows and macOS apps, which Comm100 has.
- Zendesk also covers reports.
- Zendesk does not cover chatbots, which Comm100 does.
Suits: Support teams handling email, chat and phone in one queue
Intercom
Helpdesk with live chat and the Fin AI agent priced per outcome
- Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- Intercom lists no Windows and macOS apps, which Comm100 has.
- Intercom also covers shared inbox and reports.
- Intercom does not cover chatbots, which Comm100 does.
Suits: Software and app companies that support customers through in-app chat
LiveHelpNow
Live chat, ticketing and knowledge base with a built-in AI agent
- LiveHelpNow starts at $39 per seat / month, billing basis not stated.
- LiveHelpNow lists no Windows, macOS, iOS and Android apps, which Comm100 has.
- LiveHelpNow also covers shared inbox.
- LiveHelpNow does not cover chatbots, which Comm100 does.
Suits: Support teams that want chat, tickets and a knowledge base from one vendor
Provide Support
Live chat for websites, priced by the number of agent seats
- Provide Support starts at $24 per month for 1 seat, billed monthly ($156 billed yearly).
- Provide Support also lists a Linux app.
- Provide Support does not cover help desk, help center and AI support agent, which Comm100 does.
Suits: Small teams that want plain live chat without ticketing or a bot platform
Limits worth knowing in Comm100
- Live chat is licensed per agent: each agent needs a unique license.
- AI Agent, Ticketing & Messaging, Knowledge Base, Voice and Booking show no public price.
- On monthly billing you can cancel at any time but pay in full for the unused part of the month.
- Payments are accepted in US and Canadian dollars only, and Canadian customers may be charged GST/HST, QST and PST.
Common questions
What are the alternatives to Comm100?
The alternatives to Comm100 in this directory are Text by LiveChat, LiveAgent, Tidio, Zendesk, Intercom, LiveHelpNow and Provide Support. Each one has a side-by-side comparison with Comm100.
Is there a free alternative to Comm100?
Yes. Tidio has a free plan alongside paid ones.
Which Comm100 alternatives work on Linux?
The Comm100 listing does not include a Linux app. Provide Support lists one.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices without notice, so confirm on their site before you buy.