Close vs Livespace (2026): which should you pick?

Pick Close if

• Fits if your team spends the day calling, texting and emailing leads
• Works for a solo seller with under 10,000 leads who wants calling in a $9 CRM

Look elsewhere if

• Pricey if you need automated workflows or the power dialer, which start on Growth at $99 a user
• Skip it if you want a free plan, as there's a 14-day trial and then a paid subscription
• Not for you if you want a fixed bill, because calls, texts and numbers are charged by usage
• Tight if you're on Solo: 1 user, 10,000 leads, no workflows and no email open tracking
• Watch out: call transcripts are a $50 a month add-on, and the dialers don't run on the phone app

Pick Livespace if

• Fits if you want a CRM that walks your reps through the same sales stages
• Works for a team of up to 3 that can live on Base

Look elsewhere if

• Tight if you have more than 3 users or 2 processes, as Base is capped
• Watch out: email sequences, bulk email, task automation and API are not on Base
• Skip it if you want a free plan, because only a 14-day trial is offered
• Watch out: automatic call logging is described for compatible Android phones through its Call Tracker app

Close

• There is no free plan; the 14-day trial is followed by a paid subscription.
• Calling, SMS and phone numbers are billed by usage on top of the per-user price.
• Workflows and the power dialer need Growth; the predictive dialer and role-based permissions need Scale.
• Solo is limited to 1 user and 10,000 leads, and does not include email open tracking.

Livespace

• Prices are shown net of tax, per user; the Base plan is capped at 3 users and 1 sales process.
• Email sequences, bulk email, task automation and API access are not on the Base plan.
• Automatic call logging is described for compatible Android phones through its Call Tracker app.
• The pricing page opens in euros; dollar prices are available with its currency switch.

Close

Built-in calling and SMS

Calls and texts are made from the CRM and logged on the lead. Usage is billed at cost on top of the plan: most outbound calls are about $0.02 a minute and phone numbers start at about $1 a month.

Chloe, the AI teammate

Chloe calls and qualifies leads, books meetings and drafts follow-ups. Each plan includes monthly AI credits, from 500 on Solo to 2,000 per user on Scale, which do not roll over.

Email and automated workflows

Email is sent and tracked from Close alongside calls and texts. Growth and Scale add automated workflows, which Chloe can take part in, and bulk email sending.

Power and predictive dialers

Growth includes a power dialer and Scale a predictive dialer for working through call lists. Both need the desktop version; the mobile app cannot run them.

Pipelines and reporting

Opportunities are tracked through pipelines next to the calls, emails and texts behind them, with reports on leads and activity. Not every report is available in the mobile app.

Call Assistant add-on

Transcribes and summarizes voicemails and recorded calls longer than 30 seconds. It costs $50 a month per organization plus $0.02 per transcribed minute.

Livespace

Configurable sales processes

Deals follow a two-level process of steps and stages, with checklists and tips. The number of processes depends on the plan, from 1 to unlimited.

Email and call logging

Email inboxes sync into the CRM on every plan, and calls on compatible Android phones are logged through the Livespace Call Tracker app.

Sales automation

Email sequences, task sequences, process automations and rules that assign leads to the right people. Automation limits grow with each plan.

Custom reports and sales goals

Standard reports are on every plan. Custom reports start on Automation, and advanced goals by product or team start on Growth.

AI helpers

A company research agent, an AI email writer and note summaries, each with a monthly per-user allowance that rises by plan.

Mobile apps

iOS and Android apps are included in every plan, alongside data import and export and backups.

Close

• Solo$9

  per user / month, billed annually ($19 billed monthly)

  Core CRM for a single user and up to 10,000 leads, with 500 AI credits a month. Workflows are not included.

• Essentials$35

  per user / month, billed annually ($49 billed monthly)

  Unlimited contacts and leads, team collaboration, built-in forms, email, calling and SMS, and 1,000 AI credits per user a month.

• Growth$99

  per user / month, billed annually ($109 billed monthly)

  Adds automated workflows, Chloe in workflows, the power dialer, custom activities and bulk email, with 1,500 AI credits per user a month.

• Scale$139

  per user / month, billed annually ($149 billed monthly)

  Adds role-based permissions, lead visibility rules, the predictive dialer, live call coaching and unlimited call recording retention.

Livespace

• Base$17

  per user / month, billed annually ($19 billed monthly)

  1 sales process and up to 3 users, with email inbox sync, call logging and email support.

• Automation$34

  per user / month, billed annually ($39 billed monthly)

  3 sales processes and unlimited users; adds email sequences, custom reports, API access and chat support.

• Growth$52

  per user / month, billed annually ($59 billed monthly)

  20 sales processes, 5 synced calendars per user, phone support, advanced permissions and custom roles.

• Professional+$87

  per user / month, billed annually ($99 billed monthly)

  Unlimited sales processes, a dedicated account manager, a sandbox and free read-only seats.

Close

• Annual discount

  Lower per-user price with annual billing

  Billed annually, Solo is $9 per user a month instead of $19, Essentials $35 instead of $49, Growth $99 instead of $109 and Scale $139 instead of $149.

• Other savings

  Discounts for 10+ seats on a 12-month term

  Close's help center says it offers discounts to customers with 10 or more seats who commit for 12 months or longer. The amount is not published; it is quoted by Close's team.

• Other savings

  30-day money-back guarantee

  The pricing page promises a full refund within 30 days, no questions asked, in addition to the free trial.

Livespace

• Annual discount

  13% off with annual billing

  The pricing page states a 13% saving when a plan is billed annually instead of monthly.