Pyrus vs SmartSuite (2026): which should you pick?

Pick Pyrus if

• Fits if requests like purchases or leave go through a fixed approval route
• Works for a team that wants unlimited free users for plain tasks

Look elsewhere if

• Tight if you are staying free: 1 GB and 50 form tasks
• Pricey if you need storage: $80 a month for each extra 100 GB
• Watch out: the $12 price needs annual prepayment, and quarterly is $15
• Watch out: the OCR invoice reader and ERP integration are add-ons priced by project

Pick SmartSuite if

• Fits if you want Airtable-style tables with Gantt charts and automations built in
• Works for teams where lots of people only view or fill in forms, since they aren't billed

Look elsewhere if

• Skip it if you're on your own, as Team bills at least 3 seats
• Not for you if you want a free plan, because the account shuts when the trial ends
• Pricey if you need two-factor sign-in, which starts on Professional at $32 a seat with at least 5 seats
• Tight if your tracker grows on Team, which caps each Solution at 5,000 records and blocks new ones at the limit
• Watch out: SSO, SCIM, audit logs and HIPAA support are Enterprise only, priced by quote, and there's no desktop app

Pyrus

• Form-based tasks are capped at 50 on the free plan.
• Extra storage on paid plans costs $80 a month per 100 GB.
• The OCR invoice reader and ERP integration are add-on services priced by project.
• The $12 price needs annual prepayment; the quarterly price is $15.

SmartSuite

• There is no free plan; Team needs at least 3 billable users and Professional at least 5.
• Team is capped at 5,000 records per Solution; at the limit you cannot add records until you upgrade.
• Two-factor authentication starts on Professional, and SSO, SCIM, audit logs and HIPAA support are Enterprise only.
• When the trial ends without a plan, the account is disabled, though its data is kept.

Pyrus

Form and workflow builder

Custom forms with approval steps; the free plan allows up to 50 form tasks.

Accounts payable

An OCR invoice reader and ERP or accounting integrations are listed for Form Pro.

Service desk and knowledge base

Separate product pages cover a service desk and a knowledge base.

Cloud storage integrations

Links to Google Drive, Dropbox, Box and OneDrive.

Apps

Native iPhone, iPad and Android apps plus a macOS app.

Security

256-bit AES and SSL/TLS encryption and an audit trail are listed on the free plan.

SmartSuite

Solutions and linked tables

Model work as tables of records with more than 40 field types and links between tables, grouped into Solutions that can start from 200+ templates.

Grid, kanban, Gantt and other views

Show the same records as a grid, kanban board, calendar, timeline, Gantt chart or map, and build dashboards from widgets.

Automations

Triggers, conditions and multi-step actions run routine work; plans allow 25,000, 100,000 or 500,000 automation runs and API calls a month.

AI copilot and agents

The Workflow Builder Copilot creates tables, fields and views from a written prompt, and AI agents can make choices and generate content inside workflows.

Forms and collaboration

Branded forms collect records from people who are not billed, and comments with @mentions, record following and notifications keep discussion on the record.

Permissions and history

Account, Solution and record permissions on every plan, field and view permissions from Professional, and change history kept 1, 2 or 3 years by plan.

Pyrus

• Free$0

  Unlimited users and tasks, 1 GB storage, custom form and workflow builder limited to 50 form tasks.

• Form Pro$12

  per user / month, billed annually ($15 billed quarterly)

  Unlimited form fills, up to 100 GB storage, data backup, API access, OCR invoice reader and priority support.

• EnterpriseCustom

  Adds a customer success manager, SSO and SAML, Active Directory, optional on-premises installation and unlimited storage.

SmartSuite

• Team$15

  per seat / month, billed annually ($20 billed monthly)

  Minimum 3 billable users. 5,000 records per Solution, 50 GB of storage, 25,000 automation runs and API calls a month, 1 year of history.

• Professional$32

  per seat / month, billed annually ($36 billed monthly)

  Minimum 5 billable users. 100,000 records per Solution, 100 GB, 100,000 runs a month, folders, Gmail and Outlook, advanced permissions.

• EnterpriseCustom

  400,000 records per Solution, 500 GB and 500,000 runs a month, with SSO, SCIM, audit logs, DLP, EU data residency and a HIPAA BAA.

• SignatureCustom

  Priced per solution rather than per user, for organizations rolling a solution such as GRC or ITSM out to hundreds or thousands of people.

Pyrus

• Annual discount

  Save 20% by paying for a year

  The pricing FAQ gives a 20% discount for paying a full year in advance.

SmartSuite

• Annual discount

  Lower per-seat rates on annual billing

  Billed annually, Team is $15 per seat a month instead of $20 and Professional is $32 instead of $36.