17hats vs vcita (2026): which should you pick?
As of Nov 13, 2026, 17hats grades higher than vcita: 2.4 against 2.2 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
17hats grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
17hats
CRM and small business manager with invoicing, booking and texting
vcita
Client management, scheduling and payments for service businesses
Which one is for you
Pick 17hats if
- Fits if you are a freelancer or small studio who wants leads, contracts and invoices in one place
- Works for service businesses that book clients online
Look elsewhere if
- Pricey if you are solo: $60 a month is above most CRM tools
- Watch out: the pricing page also shows a comparison grid with three older plan levels that conflicts with the single plan
- Watch out: bank connect is $5 a month extra, and extra users and brands are bought separately
- Watch out: payments run through Stripe or Square only, and a 50% first-purchase discount is a sale banner
Pick vcita if
- Fits if you run a service business and want booking, invoices and client records together
- Works for small teams of 2 to 4 seats
Look elsewhere if
- Pricey if you add seats: the price rises through the 2-4, 5-10 and 11-20 tiers
- Tight if you send many texts, as credits cap at 250 or 500 a month
- Watch out: the AI voice receptionist carries extra fees
- Skip it if you want a free plan, as there is only the 14-day trial
How we grade them
| 2.4GPA17hatsFair | 2.2GPAvcitaFair | |
|---|---|---|
| Value for money | C$60 a month ($600 a year) sits in the dearer quarter of CRM tools, which start at $49, against a $25 middle. It is one price for the account. | C$54 a month for one seat on yearly billing, with $190 or so for 5 to 10 seats. Per head that is a little above the category middle of $29, and sits below the dearer quarter. |
| Free plan and trial | CA 7-day free trial with every feature and no card needed. No free plan after it. | C14-day free trial on every plan, no free plan after it. The listing does not say whether a card is needed. |
| Features | BClient and lead management, contracts, quotes, invoices, pipelines, scheduling, SMS and bookkeeping. Nothing in the listing is missing from the job. | CClient CRM, scheduling, payments and invoices, a client portal, campaigns and lead capture. Text credits cap at 250 a month on single products, and the AI voice receptionist is extra. |
| Ease of use | CNo store rating on record. Templates, pipelines and workflows have to be built. | CNo store rating on record. You set up services, booking pages and a payment account. |
| Platforms and integrations | BWeb only, with Stripe, Square, QuickBooks, Zapier, Zoom and Google Calendar connections. | BWeb, with Gmail and Outlook. No desktop or phone app is listed. |
| Best for | a small-business manager with invoicing and booking | booking and payments for service businesses |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: 17hats and vcita. How we grade
Price against what you get
17hats starts at $60 a month and scores 2.7 out of 4 on features, ease of use and platforms. vcita starts at $54 a month and scores 2.3.
17hats scores higher, and starts $6 a month higher: the question is whether the extra is worth that to you. Of the other CRM tools on the chart, 8 score higher than 17hats for less, and 38 score higher than vcita for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- 17hats also covers sales pipeline, workflow automation, forms and quotes and estimates.
- vcita also covers calendar, email campaigns and chatbots.
At a glance
| 17hats | vcita | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $60 per month, billed monthly ($600 billed yearly) | $54 per month for 1 seat, billed annually ($65 billed monthly) |
| Free plan | None | None |
| Free trial | 7-day free trial with access to all features, no credit card required; the trial can be restarted once it ends. | 14-day free trial on every plan |
| Web | ||
| Made by | 17hats | vcita |
| Price read from | 17hats.com | vcita.com |
| Checked | Nov 12, 2026 | Nov 13, 2026 |
Worth knowing
17hats
- The pricing page also shows a comparison grid with three older plan levels, which conflicts with the single plan shown above it; confirm the plan before buying.
- Bank connect is an extra $5 a month, and extra users and brands are bought separately.
- Payments run through Stripe or Square only.
- The pricing page shows a 50% discount on a first yearly or two-year purchase, which is a sale banner and may change.
vcita
- The Manage price rises with staff seats; the page offers tiers for 1, 2-4, 5-10 and 11-20 seats, with no price shown beyond that.
- The AI voice receptionist is an optional add-on with additional fees.
- Text message credits are capped per month: 250 in the US on the Grow and Manage products and 500 on Grow + Manage.
- There is no free plan, only a 14-day trial.
Key features
17hats
- Client and lead management
- Contacts, projects, tags and custom fields, with lead capture forms and an auto-responder for new leads.
- Contracts, quotes and invoices
- Documents with e-signature, payment schedules and saved cards, paid through Stripe or Square.
- Pipelines and workflows
- Visual pipelines and automated workflows that trigger tasks and emails across a client's journey.
- Online scheduling
- Clients pick a service, date and time, with Zoom links and payment at booking on the advanced version.
- SMS texting
- Text clients from inside the CRM, which the vendor lists as a built-in feature.
- Bookkeeping and reports
- Transaction categorizing plus sales tax, profit and loss, and receivables reports.
vcita
- Client management
- A client CRM with custom fields, forms, notes, document storage and a secure client portal.
- Online scheduling
- A business calendar and online scheduler with reminders, recurring meetings and group events, and Gmail and Outlook calendar sync on higher plans.
- Payments and invoicing
- Accepts online payments and sends estimates and invoices, with deposits and recurring payments on the Manage products.
- Email and SMS campaigns
- Email and SMS marketing, automated campaigns and review collection campaigns.
- Lead capture
- Captures leads from social, web and SMS into a lead inbox, with call transcripts and summaries.
- AI agents
- An AI chat receptionist, a lead capture and conversion agent and a business management agent; an AI voice receptionist is an optional add-on with extra fees.
Plans
17hats
Monthly$60
per month, billed monthly
The one all-inclusive plan, billed every month. Bank connect costs $5 a month extra.
Yearly$600
per year
Same plan billed yearly, which works out to $50 a month. The page also shows a first-purchase price of $300.
Bi-Yearly$800
for 2 years, billed every two years
Same plan billed every two years, which works out to about $33 a month. The page also shows a first-purchase price of $400.
vcita
Grow$54
per month, billed annually ($65 billed monthly)
Lead capture and conversion: leads from social, web and SMS, an AI chat receptionist, call summaries and a lead inbox. Flat price, no per-seat fees.
Manage$54
per month for 1 seat, billed annually ($65 billed monthly)
Client CRM, scheduler, payments, estimates and invoices, client portal and campaigns. Rises with seats: $79 for 2-4, $129 for 5-10, $213 for 11-20 (annual, per month).
Grow + Manage$93
per month for 1 seat, billed annually ($110 billed monthly)
Both products and all AI agents. Annual price per month by seats: $125 for 2-4, $190 for 5-10 and $300 for 11-20.
Ways to pay less
17hats
- Annual discount
Yearly and two-year billing
The pricing page lists $600 a year or $800 for two years, against $60 a month.
- Other savings
50% off a first purchase
A sale on the pricing page shows a first yearly plan for $300 or a first two-year plan for $400, with no end date stated and a 30-day money-back guarantee.
vcita
- Annual discount
20% off with annual billing
The pricing page marks annual billing as 20% off against monthly billing.
Common questions
Which is cheaper, 17hats or vcita?
As of Nov 13, 2026, vcita is cheaper to start with: $54 a month, against $60 a month for 17hats. 17hats starts at $60 per month, billed monthly ($600 billed yearly), and vcita starts at $54 per month for 1 seat, billed annually ($65 billed monthly).
Which has a free plan, 17hats or vcita?
As of Nov 13, 2026, neither 17hats nor vcita has a free plan. Both have a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.