Capsule CRM vs Nimble
We give Capsule CRM and Nimble the same GPA: 3.2 out of 4.0. Capsule CRM grades higher on the free plan. Nimble grades higher on features. They get the same grade on value for money, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Capsule CRM
Small-business CRM for contacts, sales pipelines and projects
Nimble
Relationship CRM with contact enrichment and a browser extension
How we grade them
| 3.2GPACapsule CRMVery good | 3.2GPANimbleVery good | |
|---|---|---|
| Value for money | BStarter is $18 a user a month on yearly billing, a little under the $23 or so that's typical, with 30,000 contacts, a shared mailbox and basic reporting. But automations, email sync and more than one pipeline need Growth at $36, and email campaigns are a separate add-on from $11 a month. | BOne plan, $24.90 a licence a month on yearly billing or $29.90 month to month. That's about the going rate for a CRM, and nothing is held back for a dearer tier: sequences, email marketing, web forms and Prospector are all in. Past 25,000 contacts, each extra 10,000 is $10 a month. |
| Free plan and trial | BFree with no time limit for up to 2 users, with a sales pipeline and a project board. But it stops at 250 contacts and 5 custom fields, and a growing business will fill that fast. Fine for a look, tight to live on. | CNo free plan. There's a 14-day trial, though our listing can't say whether it wants a card. When it runs out the account is locked, then deleted 60 days later. |
| Features | BContact records with notes, emails and files, a kanban pipeline with a forecast, project boards for after the sale, automations, reporting and AI summaries. Solid basics. Email campaigns aren't built in, though, and every plan caps your contacts, right up to 240,000 on Ultimate. | AContacts that enrich themselves with social and company data, deal pipelines with forecasts, Kanban workflows, email sequences, marketing emails with open tracking, web forms and web chat. That's a full kit for a small team. Email sync needs Google, Microsoft 365 or IMAP. |
| Ease of use | BThere's no App Store rating on record for it, so a B is our ceiling. The phone apps log calls by themselves and sync offline changes once you're back online, and on Starter an AI will draw up your pipeline stages. | B4.49 from about 620 App Store ratings, a whisker under an A. It works inside Gmail, Outlook and Microsoft Teams, so the CRM comes to where you already are. |
| Platforms and integrations | AWeb, iPhone and Android. It connects to Gmail, Microsoft 365, Xero, QuickBooks, Mailchimp, Zapier and Zendesk, and there's an API. No desktop app, but it runs in any browser. | AWeb, iPhone, Android and the Prospector browser extension. It works with Gmail, Google Workspace, Outlook, Microsoft 365, Teams, LinkedIn, Mailchimp and Zapier, and there's an API. |
| Best for | small firms tracking sales and client projects | solo sellers who prospect on LinkedIn |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Capsule CRM and Nimble. How we grade
Where they differ
- Capsule CRM starts at $18 per user / month, billed annually ($22 billed monthly). Nimble starts at $24.90 per license / month, billed annually ($29.90 month-to-month).
- Capsule CRM has a free plan. Nimble does not, though it has a free trial.
- Only Nimble lists a browser extension.
- Capsule CRM also covers tasks and reports.
- Nimble also covers marketing automation and forms.
At a glance
| Capsule CRM | Nimble | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | $18 per user / month, billed annually ($22 billed monthly) | $24.90 per license / month, billed annually ($29.90 month-to-month) |
| Free plan | Free plan for up to 2 users: 250 contacts, 5 custom fields, 1 sales pipeline with custom milestones and a single project board. No time limit. | None |
| Free trial | 14-day free trial of any paid plan, no card required | 14-day free trial |
| Web | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | Zestia Ltd | Nimble |
| Price read from | capsulecrm.com | support.nimble.com |
| Checked | Oct 5, 2026 | Oct 5, 2026 |
Who each one suits
Capsule CRM
- Solo users and pairs who want a free CRM for up to 250 contacts
- Small businesses that manage both sales and client projects
- Nonprofits, which are offered a 30% discount
Nimble
- Solo professionals and small teams that work from Gmail or Outlook
- People who prospect on LinkedIn and want contact details filled in automatically
- Buyers who want one plan with email marketing and web forms included
Worth knowing
Capsule CRM
- The Free plan is limited to 2 users, 250 contacts, 5 custom fields and one sales pipeline.
- Workflow automations, email sync and multiple pipelines start at Growth, $36 per user / month billed annually ($40 monthly).
- Paid plans cap contacts: 30,000 on Starter, 60,000 on Growth, 120,000 on Advanced and 240,000 on Ultimate.
- Email campaigns come from a separate Marketing add-on, listed from $11 a month.
Nimble
- There is no free plan; an expired trial account is locked, then deleted 60 days after the trial ends.
- An account is limited to 25,000 contacts and 2 GB of storage per seat; each extra 10,000 contacts or 10 GB costs $10 a month.
- Email sync needs Google, Microsoft 365 or IMAP; POP3 and hosted Exchange accounts are not supported.
- Nimble does not give refunds, and an annual plan can be switched to monthly only in its final month.
Key features
Capsule CRM
- Contact management
- Each contact record holds notes, emails and files. Contact limits rise with the plan, from 250 on Free to 240,000 on Ultimate.
- Sales pipeline
- Opportunities move through a kanban-style pipeline with custom milestones, and a pipeline dashboard shows conversion rate and forecast. Multiple pipelines need Growth or above.
- Project boards
- Project boards track the work delivered after a sale. The free plan has a single board, Growth allows multiple boards and Advanced lists 50.
- Workflow automations
- From the Growth plan, automations run a repeatable series of tasks, email notifications or stage changes on pipeline and project boards.
- AI tools
- Starter includes an AI pipeline generator. Growth adds AI summaries of recent activity, contact and business enrichment, and a meeting prep brief that is still in beta.
- Mobile apps
- The iOS and Android apps log calls automatically, sync changes made offline once reconnected, and show caller ID on iOS for unsaved numbers.
Nimble
- Contact management and enrichment
- Contacts are organized into lists and automatically enriched with social profiles and company data, with email and calendar history kept on each record.
- Prospector browser extension
- Prospector shows contact profiles and communication history on LinkedIn, in the inbox or elsewhere on the web, and can generate outreach messages with AI.
- Deals and workflow boards
- Deals move through customizable pipelines with sales forecasting reports, and workflow templates track other processes on Kanban boards or lists.
- Sequences and email marketing
- Tracked group emails, automated email sequences, templates and marketing campaigns are sent from your own business email, with open and click tracking.
- Web forms and web chat
- Web forms create CRM contacts on submission and can trigger a nurture sequence, and web chat lets a team talk to website visitors in real time.
- Works in Gmail, Outlook and on mobile
- Nimble can be used inside Gmail, Outlook and Microsoft Teams, and has mobile apps for iOS and Android.
Plans
Capsule CRM
Free$0
Maximum 2 users, with 250 contacts, 5 custom fields, 1 sales pipeline and custom sales milestones.
Starter$18
per user / month, billed annually ($22 billed monthly)
30,000 contacts, email templates, a shared mailbox, basic reporting, premium integrations, goals and the AI pipeline generator.
Growth$36
per user / month, billed annually ($40 billed monthly)
60,000 contacts, workflow automations, advanced sales reporting, multiple pipelines and project boards, email sync and AI summaries.
Advanced$54
per user / month, billed annually ($60 billed monthly)
Everything in Growth with 120,000 contacts, 50 sales pipelines and 50 project boards.
Ultimate$72
per user / month, billed annually ($75 billed monthly)
For teams of 5 or more: 240,000 contacts, a dedicated account manager, custom training and ongoing priority support.
Nimble
Nimble Business$24.90
per license / month, billed annually ($29.90 month-to-month)
The only plan: contacts, deals, workflows, sequences, email marketing, web forms and Prospector, with 25,000 contacts and 2 GB of storage per seat.
Ways to pay less
Capsule CRM
- Annual discount
Save up to 18% by paying annually
Capsule's pricing page says paying annually saves up to 18%: Starter is $18 per user a month billed annually against $22 billed monthly.
- Nonprofit
30% discount for nonprofits
Capsule's page for nonprofit organizations says it offers them a 30% discount; nonprofits with special requirements are asked to get in touch.
Nimble
- Annual discount
About 17% less with annual billing
Nimble's help center lists the Business plan at $24.90 per license a month when purchased annually against $29.90 billed month-to-month.
