Freshsales vs Teamgate

Freshsales

• Small sales teams that want calling, email and chat inside the CRM
• Teams already using Freshdesk or other Freshworks products
• Buyers looking for a low per-user entry price

Teamgate

• Small and mid-size sales teams that want built-in sales analytics
• Two-person teams starting on the free Starter plan
• Teams that call leads from inside the CRM

Freshsales

• The pricing page lists no free plan; after the 21-day trial an account without a paid plan is suspended.
• Contact scoring, sales sequences and territory management need Pro at $39 per user / month billed annually.
• Monthly billing costs more: Growth is $11 instead of $9 per user, and Pro $47 instead of $39.
• Branded documents ($19 per user / month) and Freddy AI Agent ($49 per 100 sessions) are paid add-ons on every plan.

Teamgate

• The free Starter plan is limited to 2 users, 500 contacts and 1 pipeline, and is open to new customers only.
• Starter lacks the lead management module, email integration, workflow automations and sales dashboards.
• Lead scoring, multi-currency, team tracking and the open API are only on Growth at $59.90 per user / month.
• The vendor recommends Chrome or Firefox and suggests avoiding Safari and Microsoft Edge.

Freshsales

Kanban deal pipeline

Contacts, accounts and deals are organized in kanban views with drag-and-drop cards, and each contact has a 360-degree view for context before a conversation.

Built-in phone, email and chat

Chat, email and phone are part of every plan, starting with Growth, so conversations happen and are tracked inside the CRM.

Freddy AI

Freddy scores contacts, surfaces deal insights and risk signals, resolves duplicate contacts and helps draft prospecting emails. Contact scoring and deal insights start at Pro.

Workflows and sales sequences

Basic workflows automate repetitive tasks from the Growth plan. Sales sequences for multi-step outreach are added on Pro.

Territories, forecasting and permissions

Pro adds territory management. Enterprise adds forecasting insights, field-level permissions, custom modules, a sandbox and audit logs.

Mobile apps with offline use

The iPhone, iPad and Android apps handle contacts, accounts, deals, calls and email, and the App Store listing says the app can also be used offline.

Teamgate

Lead and deal pipelines

Leads are captured and qualified, then deals move by drag and drop across sales stages, with warnings for lapsed deadlines. Team has 3 pipelines and Growth unlimited.

Sales insights and reports

Dashboards cover pipeline health, forecasting, sales activity, leaderboards and goals. Team includes basic insights, and Growth adds advanced insights and analytics.

Email integration

Emails are sent and received inside the CRM through Gmail, Outlook or Microsoft 365 sync, with email templates and bulk email from the Team plan.

SmartDialer and SMS

Calls are placed from inside the CRM through Twilio in-app dialling, with an SMS integration alongside it, on the Team and Growth plans.

Workflow automations

Automations for routine sales steps are included from the Team plan, together with mass import of leads and contacts and a products catalogue.

Mobile apps

Android and iOS apps carry the core functions of the desktop version, including calling clients from the app and a map showing which deals are nearby.

Freshsales

• Growth$9

  per user / month, billed annually ($11 billed monthly)

  For startups and small businesses: kanban view, contact lifecycle stages, built-in chat, email and phone, email templates and basic workflows.

• Pro$39

  per user / month, billed annually ($47 billed monthly)

  Adds contact scoring, deal insights, custom sales activities, territory management and sales sequences.

• Enterprise$59

  per user / month, billed annually ($71 billed monthly)

  Adds forecasting insights, field-level permissions, custom modules, a sandbox and audit logs.

Teamgate

• Starter$0

  Free for up to 2 users, new customers only: 1 customizable pipeline, 500 contacts, deals, companies, people, tasks and email support.

• Team$39.90

  per user / month, billed annually ($49.90 billed monthly)

  Unlimited users and contacts, 3 pipelines, lead management, email sync and templates, workflow automations, dashboards, forecasting and Zapier.

• Growth$59.90

  per user / month, billed annually ($74.90 billed monthly)

  Unlimited pipelines, advanced insights, lead scoring, teams, multi-currency, open API, premier onboarding and 24/7 phone and video support.

Freshsales

• Annual discount

  Save 20% with annual billing

  The pricing page's billing toggle advertises a 20% saving on annual plans. Growth is $9 per user a month billed annually against $11 billed monthly.

Teamgate

• Annual discount

  Save 20% with annual billing

  Team is $39.90 per user a month billed annually against $49.90 billed monthly, and Growth is $59.90 against $74.90. The same figures apply when paying in euros.

• Other savings

  Demo offer: 50% off the first month

  A banner across the site offers customers who book a demo 50% off their first month or 20% off their first year. No end date is shown.