Keela vs Neon CRM (2026): which should you pick?
As of Nov 13, 2026, Neon CRM grades higher than Keela: 1.8 against 1.4 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Neon CRM grades higher on features and platforms. They get the same grade on value for money, the free plan and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Keela
Donor management CRM with email and donation forms for nonprofits
Neon CRM
Nonprofit CRM priced by revenue raised, with unlimited records
Which one is for you
Pick Keela if
- Fits if you want unlimited forms, emails and support at one monthly price
- Works for nonprofits in the USA, Canada or Australia
Look elsewhere if
- Pricey if your list is big: $438 a month at 10,000 contacts, and custom above that
- Skip it if you need pipelines or texting in the base price, as they are extra
- Not for you if you are outside the USA, Canada or Australia: data is stored there only
- Watch out: the pricing page does not state its currency
Pick Neon CRM if
- Fits if you run a small or midsize nonprofit and want unlimited records and users
- Works for groups that run events, volunteers and memberships from one database
Look elsewhere if
- Pricey if you are tiny: $99 a month is the starting point and the page gives no further prices
- Watch out: payment processing runs through Neon Pay and its fees are on another page
- Watch out: onboarding and data migration packages are sold separately
- Not for you if you want a free plan or trial, as neither is listed
How we grade them
| 1.4GPAKeelaWeak | 1.8GPANeon CRMWeak | |
|---|---|---|
| Value for money | D$164 a month for up to 1,000 contacts billed annually, and $438 at 10,000. That is several times the category's $29 middle, with texting and pipelines still extra. | D$99 a month is the floor and it rises with your revenue. Memberships and volunteers each add 10% and events add 20%. |
| Free plan and trial | FNo free plan and no trial on record, so the first step is a demo or a quote. | FNo free plan and no trial is listed on the pricing page. |
| Features | CDonor profiles, automated journeys, donation forms, email and projects. Pipelines, texting, wealth screening and Premium Care are sold on top. | BSupporter profiles, fundraising, email and text journeys, events, volunteers, memberships, reports and an open API. Nothing in the listing is missing from the job. |
| Ease of use | CNo store rating on record, and you set up forms, journeys and imports. | CNo store rating on record. A database with forms, workflows and reports you build, and onboarding sold separately. |
| Platforms and integrations | CWeb only on the pages read, with no integrations listed. | BWeb, with QuickBooks, Constant Contact, Eventbrite, Zapier and an open API. No mobile or desktop app is listed. |
| Best for | a donor CRM billed by contact count | a nonprofit donor database with events and memberships |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Keela and Neon CRM. How we grade
Price against what you get
Keela starts at $164 a month and scores 2.0 out of 4 on features, ease of use and platforms. Neon CRM starts at $99 a month and scores 2.7.
Neon CRM scores higher and starts $65 a month lower. Of the other CRM tools on the chart, 72 score higher than Keela for less, and 9 score higher than Neon CRM for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Neon CRM also covers dashboards.
At a glance
| Keela | Neon CRM | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | $164 per month for up to 1,000 contacts, billed annually | $99 per month, rising with the revenue your nonprofit raises |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Networks for Change Inc. | Neon One |
| Price read from | keela.co | neonone.com |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Keela
- Pipelines, texting, wealth screening and Premium Care are listed as additional features, priced through sales.
- Cost climbs steeply with contacts: $164 a month at 1,000 and $438 at 10,000, billed annually.
- Data is stored in the USA, Canada or Australia only, by where the nonprofit is based.
- The pricing page does not state the currency of its figures; the site has USA, Canada and Australia editions.
Neon CRM
- The price depends on annual revenue; the page gives only the $99 a month starting point.
- Memberships and volunteers add 10% of the CRM price each, and events add 20%.
- Payment processing runs through Neon Pay; its fees are on a separate page.
- Onboarding and data migration packages are sold separately.
Key features
Keela
- Donor database and profiles
- Donor profiles with full gift history, household relationships, soft credits and custom fields.
- Automated journeys
- Pre-built and custom workflows for receipts, thank-yous and lapsed donor nudges.
- AI-powered donation forms
- Donation forms with preset gift asks and recurring donation prompts, with no transaction fees charged by Keela.
- Email and texting
- Segmented lists, saved audiences and deliverability tools for email; texting is sold as an additional feature.
- Projects and membership
- Included on every plan: project management, membership management, volunteer management and compliant tax receipts.
Neon CRM
- Supporter profiles
- One record gathers giving history, emails, notes, events and volunteer hours, with segments built from live data.
- Fundraising tools
- Drag-and-drop donation forms, multi-level campaigns, peer-to-peer pages, recurring gifts and grant management are in the base plan.
- Email, text and journeys
- A branded email builder, text messaging and trigger-based stewardship journeys, with unlimited sends and workflows.
- Dashboards and reports
- Live dashboards, more than 50 ready-made reports and a drag-and-drop builder for custom ones, including board reporting.
- Events, volunteers and memberships
- Optional add-ons cover event ticketing and seating, volunteer shifts and timesheets, and member portals with auto-renewals.
- Open API and integrations
- Every customer can use the Open API. Listed integrations include QuickBooks, Windfall wealth data, Constant Contact and Zapier.
Plans
Keela
Up to 1,000 contacts$164
per month, up to 1,000 contacts, annual ($190 monthly)
Every plan includes unlimited forms, emails, donations and support. Prices rise with the contact count.
1,001 to 2,500 contacts$243
per month, up to 2,500 contacts, annual ($259 monthly)
Same features as every tier; the price follows the number of contacts.
2,501 to 5,000 contacts$316
per month, up to 5,000 contacts, annual ($357 monthly)
Marked most popular on the page. Contacts over 10,000 get custom pricing.
7,501 to 10,000+ contacts$438
per month, up to 10,000 contacts, annual ($489 monthly)
Top published step; the 5,001 to 7,500 step is $379 a month billed annually.
Neon CRM
Neon CRM$99
per month and up, based on annual revenue
Unlimited contacts, users, forms, workflows, emails and reports, with chat, email and phone support included.
Ways to pay less
Keela
- Annual discount
Save up to 23% paying annually
The pricing page says paying annually saves up to 23% against monthly billing, depending on the contact tier.
Neon CRM
No public discounts listed.
Common questions
Which is cheaper, Keela or Neon CRM?
As of Nov 13, 2026, Neon CRM is cheaper to start with: $99 a month, against $164 a month for Keela. Keela starts at $164 per month for up to 1,000 contacts, billed annually, and Neon CRM starts at $99 per month, rising with the revenue your nonprofit raises.
Which has a free plan, Keela or Neon CRM?
As of Nov 13, 2026, neither Keela nor Neon CRM has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.