Alternatives · CRM
Bigin by Zoho CRM alternatives
Bigin by Zoho CRM compared with 5 alternatives: Zoho CRM, Pipedrive, Freshsales, Capsule CRM and Less Annoying CRM.
Bigin by Zoho CRM has a free plan. Paid plans start at $7 per user / month, billed yearly ($9 billed monthly). 2 of the 5 alternatives are free or have a free plan. 3 more offer a free trial.
5 tools · Listings checked up to Oct 5, 2026 · Where the facts come from
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| Bigin by Zoho CRMThis tool | Free plan · from $7/mo | Yes | Web, macOS, iOS, Android |
| Zoho CRM | Free plan · from $14/mo | Yes | Web, iOS, Android |
| Pipedrive | Free trial · from $14/mo | Trial only | Web, iOS, Android |
| Freshsales | Free trial · from $9/mo | Trial only | Web, iOS, Android |
| Capsule CRM | Free plan · from $18/mo | Yes | Web, iOS, Android |
| Less Annoying CRM | Free trial · from $15/mo | Trial only | Web |
How each one differs from Bigin by Zoho CRM
- Free plan · from $14/mo
Zoho CRM
Sales CRM with a free edition, process automation and Zia AI
- Zoho CRM starts at $14 per user / month, billed annually ($20 billed monthly). Bigin by Zoho CRM starts at $7 per user / month, billed yearly ($9 billed monthly).
- Only Bigin by Zoho CRM lists a macOS app.
- Bigin by Zoho CRM also covers booking links, forms and reports.
Suits: Small teams that want a free CRM for up to 3 users
- Free trial · from $14/mo
Pipedrive
Sales CRM organized around visual deal pipelines
- Pipedrive starts at $14 per seat / month, billed annually ($19 billed monthly). Bigin by Zoho CRM starts at $7 per user / month, billed yearly ($9 billed monthly).
- Bigin by Zoho CRM has a free plan. Pipedrive does not, though it has a free trial.
- Only Bigin by Zoho CRM lists a macOS app.
- Pipedrive also covers transcription and kanban boards.
- Bigin by Zoho CRM also covers booking links, forms and reports.
Suits: Small and mid-sized sales teams that want a pipeline-first CRM
- Free trial · from $9/mo
Freshsales
Sales CRM with built-in phone, email, chat and Freddy AI
- Freshsales starts at $9 per user / month, billed annually ($11 billed monthly). Bigin by Zoho CRM starts at $7 per user / month, billed yearly ($9 billed monthly).
- Bigin by Zoho CRM has a free plan. Freshsales does not, though it has a free trial.
- Only Bigin by Zoho CRM lists a macOS app.
- Freshsales also covers kanban boards.
- Bigin by Zoho CRM also covers booking links, forms and reports.
Suits: Small sales teams that want calling, email and chat inside the CRM
- Free plan · from $18/mo
Capsule CRM
Small-business CRM for contacts, sales pipelines and projects
- Capsule CRM starts at $18 per user / month, billed annually ($22 billed monthly). Bigin by Zoho CRM starts at $7 per user / month, billed yearly ($9 billed monthly).
- Only Bigin by Zoho CRM lists a macOS app.
- Capsule CRM also covers tasks and kanban boards.
- Bigin by Zoho CRM also covers booking links and forms.
Suits: Solo users and pairs who want a free CRM for up to 250 contacts
- Free trial · from $15/mo
Less Annoying CRM
Simple CRM for small businesses at one flat per-user price
- Less Annoying CRM starts at $15 per user / month, plus applicable tax. Bigin by Zoho CRM starts at $7 per user / month, billed yearly ($9 billed monthly).
- Bigin by Zoho CRM has a free plan. Less Annoying CRM does not, though it has a free trial.
- Only Bigin by Zoho CRM lists macOS, iOS and Android apps.
- Less Annoying CRM also covers tasks and calendar.
- Bigin by Zoho CRM also covers booking links and workflow automation.
Suits: Solo users and small teams moving off spreadsheets
Limits worth knowing in Bigin by Zoho CRM
- The Free edition allows only 1 user, a single pipeline and 500 records.
- Records are capped by edition: 50,000 on Express, 100,000 on Premier and 1 million on Bigin 360, with add-ons for more.
- AI tools such as the writing assistant and record summaries start at Premier and draw on a monthly credit allowance.
- Custom fields are limited to 10 per module on Express, 25 on Premier and 50 on Bigin 360.
Common questions
What are the alternatives to Bigin by Zoho CRM?
The alternatives to Bigin by Zoho CRM in this directory are Zoho CRM, Pipedrive, Freshsales, Capsule CRM and Less Annoying CRM. Each one has a side-by-side comparison with Bigin by Zoho CRM.
Is there a free alternative to Bigin by Zoho CRM?
Yes. Zoho CRM and Capsule CRM have a free plan alongside paid ones.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 4, 2026 to Oct 5, 2026. Vendors change prices without notice, so confirm on their site before you buy.
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