Bigin by Zoho CRM vs SalesRabbit
We give Bigin by Zoho CRM a 2.8 GPA and SalesRabbit a 2.0, out of 4.0. Bigin by Zoho CRM grades higher on value for money and platforms. They get the same grade on the free plan, features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Bigin by Zoho CRM
Pipeline-based CRM from Zoho for small businesses
SalesRabbit
Door-to-door sales app for canvassing, territories and field leads
How we grade them
| 2.8GPABigin by Zoho CRMGood | 2.0GPASalesRabbitFair | |
|---|---|---|
| Value for money | AExpress is $7 a user a month billed yearly, $9 monthly, where paid CRMs here start at $13 for the cheapest quarter and $24 in the middle. It carries 3 team pipelines, 50,000 records, 30 automations and mass email. Even the top edition, Bigin 360, is only $18. | DGraded against its own alternatives, as it's a field sales tool. Pro is $49 a user a month billed yearly ($75 monthly), about twice Salesforce's $25 and over three times Pipedrive's $14. Every paid account also needs a setup package with no published price, on a 1 to 3 year contract. |
| Free plan and trial | CFree for good, but for a single user, with 1 pipeline, 500 records and 3 automations. You do get the built-in phone, a booking page, web forms and the phone apps. Five hundred records and one seat are caps a working business meets within weeks. | CLite is free for good for one person on a phone, with the lead map, appointments and routes. But there's no web app, no team, and leads left untouched for 90 days are deleted. No trial of the paid plans. |
| Features | CPipelines for any process, workflows, calls made and recorded in the app, email and WhatsApp Business, web forms, booking pages and payment links. It does the small-business CRM job properly, and the listing is honest that it's a smaller job: 15 pipelines at most, and one-click migration to Zoho CRM if you outgrow it. | CIt does the canvassing job fully: lead maps, territories, rep tracking, routes, setter-to-closer booking and gamification. That's a smaller job than a CRM's, though, and buyer scores, mover leads and digital contracts are paid add-ons. |
| Ease of use | CNo store rating on record, and it's still a CRM: pipelines and stages to lay out, mailboxes to connect, automations to write. It is built for people coming off spreadsheets, which shows in how few of those decisions you have to make. | CNo App Store rating on record. Every paid account comes with a required implementation package, which tells you there's real setting up before the team is knocking. |
| Platforms and integrations | AWeb, a Mac app, and iPhone, iPad and Android apps. It connects to Gmail, Outlook, WhatsApp Business, Google Workspace, Teams, Zoom, Mailchimp and QuickBooks, and there's an API. Email and WhatsApp integration start on Express. | BWeb, iPhone and Android, with Salesforce, HubSpot, Pipedrive, Zoho, JobNimbus, AccuLynx, CompanyCam, Zapier and an API on Pro. There's no desktop app, which keeps it off an A. |
| Best for | a first CRM for a small business | door-to-door sales teams working a map |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Bigin by Zoho CRM and SalesRabbit. How we grade
Price against what you get
Bigin by Zoho CRM starts at $7 a month for each person and scores 2.7 out of 4 on features, ease of use and platforms. SalesRabbit starts at $49 a month for each person and scores 2.3.
Bigin by Zoho CRM scores higher and starts $42 a month lower. Of the other CRM tools on the chart, none scores higher than Bigin by Zoho CRM for less, and 31 score higher than SalesRabbit for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Bigin by Zoho CRM starts at $7 per user / month, billed yearly ($9 billed monthly). SalesRabbit starts at $49 per user / month, billed annually ($75 billed monthly).
- Only Bigin by Zoho CRM lists a macOS app.
- Bigin by Zoho CRM also covers booking links, sales pipeline, workflow automation and forms.
- SalesRabbit also covers appointment booking.
At a glance
| Bigin by Zoho CRM | SalesRabbit | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $7 per user / month, billed yearly ($9 billed monthly) | $49 per user / month, billed annually ($75 billed monthly) |
| Free plan | Free edition for a single user: 1 pipeline, 500 records, 3 automations, built-in phone, a standard dashboard, 1 booking page, web forms and the mobile apps. | SalesRabbit Lite: one user on iOS or Android with leads on a map, appointments, reminders and a route planner. No web app or live support; leads untouched for 90 days are deleted. |
| Free trial | 15-day free trial, no credit card required; the account moves to the Free plan afterwards | None listed |
| Web | ||
| macOS | ||
| iOS | ||
| Android | ||
| Made by | Zoho Corporation | SalesRabbit |
| Price read from | bigin.com | salesrabbit.com |
| Checked | Oct 5, 2026 | Oct 18, 2026 |
Who each one suits
Bigin by Zoho CRM
- Small businesses moving from spreadsheets to a first CRM
- Solo users who can work within a free single-user plan
- Teams already using Zoho Books, Zoho Desk or other Zoho apps
SalesRabbit
- Door-to-door sales teams in roofing, solar, pest control and home security
- Managers who want to assign territories and see reps in the field
- A single canvasser who wants a free lead map and route planner
Worth knowing
Bigin by Zoho CRM
- The Free edition allows only 1 user, a single pipeline and 500 records.
- Records are capped by edition: 50,000 on Express, 100,000 on Premier and 1 million on Bigin 360, with add-ons for more.
- AI tools such as the writing assistant and record summaries start at Premier and draw on a monthly credit allowance.
- Custom fields are limited to 10 per module on Express, 25 on Premier and 50 on Bigin 360.
SalesRabbit
- Every paid account needs an implementation package (Basic, Guided, Premium or Custom) whose price is not published, and contracts run one to three years.
- Add-ons cost extra per user a month: DataGrid AI and Weather $19 billed annually ($31 monthly), Mover Leads and Digital Contracts $13 ($20 monthly).
- There is no free trial of paid plans, and charges are not refunded for a cancellation in the middle of a billing cycle.
- RoofLink, SalesRabbit's roofing CRM, is a separate product at $120 per user a month; the free Lite app works only on phones, without the web app.
Key features
Bigin by Zoho CRM
- Team pipelines
- Any customer-facing process, not only sales, can run as a pipeline with customizable stages. Paid editions allow 3 to 15 team pipelines, and connected pipelines follow a customer from one team's pipeline to the next.
- Workflow automation
- Workflows trigger actions instantly or on a schedule. The Free edition allows 3 automations, Express 30, Premier 50 and Bigin 360 100, with stage transition rules from Premier.
- Built-in phone, email and WhatsApp
- Calls can be made, received and recorded inside Bigin. Express adds integration with Gmail, Outlook and Zoho Mail, mass email with insights, and WhatsApp Business.
- Forms, booking pages and payment links
- Web forms feed contacts and pipelines, booking pages let clients schedule meetings, and payment links collect money through gateways such as Stripe and PayPal.
- AI assistants
- From Premier, AI drafts emails, suggests replies, summarizes records and flags cross-sell and churn signals, drawing on 1,000 credits a month, or 3,000 on Bigin 360.
- Mobile and Mac apps
- Apps for iOS, iPadOS, Android and macOS manage customer records away from the desk, and a business card scanner fills in new contacts.
SalesRabbit
- Canvassing and lead map
- Reps drop leads on a map, mark their status door by door, take notes and filter by status, availability or opportunity.
- Territories and rep tracking
- Managers draw sales territories, see where reps are in the field, and plan multi-stop routes.
- Appointment Manager
- Setters book appointments for closers with calendar integration and reminders; included in Pro and Enterprise.
- Amplify analytics and gamification
- Leaderboards, analytics and scorecards on Team; Pro adds competitions, a rewards store, battles and XP levels to motivate reps.
- DataGrid AI and Mover Leads
- Paid add-ons that give each home and area a machine-learning buyer score and map households that have just moved.
- Digital contracts and weather
- Add-ons for building forms and collecting e-signatures in the field, and for weather overlays and storm history reports.
Plans
Bigin by Zoho CRM
Free$0
Single user: 1 pipeline, 500 records, 3 automations, built-in phone, standard dashboard, 1 booking page and web forms.
Express$7
per user / month, billed yearly ($9 billed monthly)
3 team pipelines, 50,000 records, 30 automations, email and WhatsApp Business integration, mass email and 10 custom fields per module.
Premier$12
per user / month, billed yearly ($15 billed monthly)
5 team pipelines, 100,000 records, 50 advanced automations, multiple currencies and AI tools with 1,000 AI credits a month.
Bigin 360$18
per user / month, billed yearly ($21 billed monthly)
15 team pipelines, 1 million records, 100 automation rules, 100 booking pages, 1,000 mass emails a day and 3,000 AI credits a month.
SalesRabbit
SalesRabbit Lite$0
Free mobile app for one person without a team: lead map, status filters, appointments and multi-stop routes on up to 3 devices.
SalesRabbit Team$59
per user / month, billed monthly
For small teams: canvassing, route planning, rep location tracking, a sketch board and Amplify analytics. The Lite page says Team includes 5 seats.
SalesRabbit Pro$49
per user / month, billed annually ($75 billed monthly)
Adds custom fields, map overlays, a customer locator, file attachments, gamification, the API and integrations, and a setter-closer scheduler.
SalesRabbit EnterpriseCustom
For the largest teams: adds Amplify coaching, single sign-on, multiple Amplify accounts and a custom SLA.
Ways to pay less
Bigin by Zoho CRM
- Annual discount
Save up to 35% with yearly billing
Bigin's pricing page advertises savings of up to 35% for yearly billing. In US dollars Express is $7 per user a month billed yearly against $9 monthly, and Premier $12 against $15.
SalesRabbit
- Annual discount
Lower per-user prices with annual billing
SalesRabbit Pro is $49 per user a month billed annually against $75 billed monthly, and add-ons such as DataGrid AI drop from $31 to $19.
