EspoCRM vs Krayin CRM (2026): which should you pick?
As of Nov 13, 2026, EspoCRM grades higher than Krayin CRM: 2.6 against 2.0 out of 4.0.
Checked Oct 5, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA
EspoCRM grades higher on features, ease of use and platforms. They get the same grade on value for money and the free plan.
Price, platforms and features side by side. The table says where each price was read and when.
EspoCRM
Open-source CRM you can self-host for free or rent in the cloud
Krayin CRM
Open-source Laravel CRM with unlimited users on any plan
Which one is for you
Pick EspoCRM if
- Fits if you want a CRM on your own server with no per-user fee
- Works for companies that want CRM, quotes, invoices and inventory in one system
Look elsewhere if
- Skip it if you're one or two people wanting the cloud, as plans need at least 3, 5 or 10 users
- Not for you if you can't run a server and won't pay, because free means self-hosted
- Tight if you self-host and want workflows, BPM or reports, which sit in the paid Advanced Pack
- Watch out: Basic and Enterprise are billed 6 or 12 months at a time, and cloud admins can't install extensions
- Tight if you're on cloud Basic: 100,000 records and 3 GB of files a user, on the web only
Pick Krayin CRM if
- Fits if you can run a server and want no per-user fees
- Works for teams that want to change the code
Look elsewhere if
- Skip it if you don't want to run servers, updates and backups
- Tight if you need VoIP, WhatsApp or Google sync, as they are separate extensions
- Watch out: only the $20 entry figure was visible, not the Starter and Pro pack prices
- Watch out: enterprise customization needs sales, and moving to cloud is a paid service
How we grade them
| 2.6GPAEspoCRMGood | 2.0GPAKrayin CRMFair | |
|---|---|---|
| Value for money | CCloud Basic is $15 a user a month, which is mid-pack for the CRMs here, and you need at least 3 users billed 6 months or a year at a time. Every official extension is included, so you're not paying twice for workflows or reports. Free if you host it yourself, but then those extensions cost extra. | CManaged hosting is $20 a month with unlimited users, in the middle of crm prices ($15 to $65). Self-hosting is free but needs a server. |
| Free plan and trial | BThe open-source core is free on your own server, with no per-user fee and no time limit. The catch is you're running the server, and workflows, BPM and reports sit in the paid Advanced Pack. The cloud only gets a 30-day trial. | BThe core CRM is free to run on your own server with no limit on records or users. |
| Features | BLeads and opportunities on a kanban board, trigger-based workflows and BPMN process flows, email sync and mass campaigns, quotes, invoices and inventory, cases with a customer portal, custom entities built in the UI. It covers the CRM job, as long as you're on a cloud plan that bundles the extensions. | CLeads, sales workflows, a marketplace and a REST API. VoIP, WhatsApp and Google sync are extra extensions, which are gaps in the core. |
| Ease of use | CNo rating on record, and this isn't an app you open and start using. You're connecting IMAP and SMTP mailboxes, setting up stages and building entities, and if you take the free route you're installing it on a server or with Docker first. | DSelf-hosting means servers, updates and backups. No store rating is on record. |
| Platforms and integrations | BA web app, with no phone or desktop app on our listing. It connects to Google Calendar, Outlook, Zoom, Stripe, Mailchimp, Twilio, Zapier and Make, and there's a REST API, so you can wire it into whatever else you run. | CWeb only, with WhatsApp and Google Workspace and a REST API. |
| Best for | teams that want to host their own CRM | a free open-source CRM you host yourself |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: EspoCRM and Krayin CRM. How we grade
Price against what you get
EspoCRM starts at $15 a month for each person and scores 2.7 out of 4 on features, ease of use and platforms. Krayin CRM starts at $20 a month and scores 1.7.
EspoCRM scores higher and starts $5 a month lower. Of the other CRM tools on the chart, 3 score higher than EspoCRM for less, and 31 score higher than Krayin CRM for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- EspoCRM also covers kanban boards and reports.
At a glance
| EspoCRM | Krayin CRM | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $15 per user / month, minimum 3 users, billed for 6 months or 1 year | $20 per month for managed hosting, unlimited users |
| Free plan | Self-hosted EspoCRM is free and open source under AGPLv3, with no per-user fees, on your own server. Official extensions such as the Advanced Pack are bought separately when self-hosting. | The core CRM is free to download and run on your own server under the AGPL license, with no limit on records or users. |
| Free trial | 30-day free trial of the cloud service | None listed |
| Web | ||
| Made by | EspoCRM | Webkul Software Pvt Ltd |
| Price read from | espocrm.com | krayincrm.com |
| Checked | Oct 5, 2026 | Nov 13, 2026 |
Worth knowing
EspoCRM
- Cloud plans have seat minimums of 3, 5 and 10 users, and Basic and Enterprise are billed for 6 months or 1 year at a time.
- The Basic cloud plan is capped at 100,000 records and 3 GB of file storage per user.
- Workflows, BPM and reports belong to the Advanced Pack extension, which self-hosted installs must purchase.
- Cloud admins cannot install extensions themselves, and Zapier or Make connections need accounts with those services.
Krayin CRM
- The pricing page shows only a $20 per month entry figure; the Starter and Pro pack prices were not visible to us.
- Self-hosting means you handle servers, updates and backups yourself.
- Extras such as VoIP, WhatsApp and Google sync are separate extensions, and enterprise customization requires talking to sales.
- Migration help from self-hosted to cloud is a paid service.
Key features
EspoCRM
- Core CRM and sales pipelines
- Accounts, contacts, leads and opportunities with customizable sales stages, probability and expected close dates, shown as lists or a drag-and-drop kanban board.
- Workflows and BPM
- Trigger-based and scheduled workflows send emails, update fields or create records, and business processes can be modeled as BPMN 2.0 flowcharts.
- Email sync and mass email
- Syncs inbound mail from IMAP mailboxes, sends through SMTP accounts from any record, and runs bulk campaigns to target lists with opt-out handling and tracking.
- Quotes, invoices and inventory
- The Sales Pack adds a product catalog, price books, quotes, sales orders, invoices, purchase orders and warehouse inventory tracking.
- Cases, portal and knowledge base
- Support cases are tracked to resolution with priorities and statuses, and a portal lets customers or partners submit cases and read articles.
- Entity Manager and REST API
- Custom entities, fields and relationships are created in the UI without code, and a REST API with OpenAPI support connects external systems.
Krayin CRM
- Lead and sales workflows
- The core CRM covers leads, customers and sales workflows, according to the vendor's hosting FAQ.
- Unlimited users
- Managed hosting is charged by server resources, so adding teammates does not change the price.
- Extension marketplace
- Add-on modules include VoIP, WhatsApp, Google sync, purchase orders and a multi-tenant SaaS mode.
- REST API
- Both hosting packs list REST API access, and developer docs are published for custom builds.
- Full server access
- Managed servers include SSH and SFTP access, free SSL certificates and resource upgrades as you grow.
- Industry variants
- The site lists tailored setups for real estate, healthcare, education, insurance, recruitment and other sectors.
Plans
EspoCRM
Self-hostedFree
The open-source core on your own server, installed directly or with the official Docker image. No per-user fees.
Basic$15.00
per user / month, min. 3 users, billed for 6 months or 1 year
3 GB of file storage per user and 100,000 records, with the full feature set, all official extensions, API access and 12x5 support.
Enterprise$25.00
per user / month, min. 5 users, billed for 6 months or 1 year
10 GB of file storage per user and 10,000,000 records, which can be extended for an additional fee.
Ultimate$69.00
per user / month, minimum 10 users
400 GB of file storage and unlimited records on a private server with a dedicated IP address and your own domain name.
Krayin CRM
Self-hosted$0
Download the open-source CRM and run it on your own server; you handle hosting, updates and backups.
Managed cloud hosting$20
per month and up, unlimited users
Starter and Pro packs: Webkul runs the server, priced by server size rather than seats. The Pro pack has a 99.9% uptime SLA.
Ways to pay less
EspoCRM
No public discounts listed.
Krayin CRM
- Annual discount
Up to about 15% off annual billing
Krayin's hosting FAQ says managed plans offer up to about 15% off when billed annually.
Common questions
Which is cheaper, EspoCRM or Krayin CRM?
As of Nov 13, 2026, EspoCRM starts at $15 per user / month, minimum 3 users, billed for 6 months or 1 year, and Krayin CRM starts at $20 per month for managed hosting, unlimited users. One is priced for each person and the other is not, so which costs less depends on how many of you use it.
Which has a free plan, EspoCRM or Krayin CRM?
As of Nov 13, 2026, both EspoCRM and Krayin CRM have a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.