Microsoft Dynamics 365 Sales vs Spiro (2026): which should you pick?
As of Nov 13, 2026, Microsoft Dynamics 365 Sales grades higher than Spiro: 2.2 against 1.4 out of 4.0.
Checked Oct 5, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA
Microsoft Dynamics 365 Sales grades higher on the free plan, features and platforms. They get the same grade on value for money and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Microsoft Dynamics 365 Sales
Microsoft's sales CRM with Copilot and prebuilt sales agents
Spiro
CRM for manufacturers that captures activity and ties to ERP orders
Which one is for you
Pick Microsoft Dynamics 365 Sales if
- Fits if your company is standardized on Microsoft 365, Outlook and Teams
- Works for companies that need to bend the CRM to their own process with Power Platform, from Enterprise at $105
Look elsewhere if
- Pricey if you're a small team, at $65 a user paid yearly for the plan without Copilot
- Skip it if you want to pay month by month, as every listed price is paid yearly
- Not for you if you don't run on Microsoft, because nearly every listed integration is Microsoft's own
- Watch out: agents run on Copilot Credits, with 1,000 a user a month on Premium and extra ones billed through Azure
- Pricey if you want LinkedIn Sales Navigator bundled, as Relationship Sales has a 10-seat minimum and no public price
Pick Spiro if
- Fits if you run a manufacturer with an ERP and a sales team of 10 or more
- Works for sales teams that would rather not type in call and email notes
Look elsewhere if
- Not for you if you are under 10 people, a non-manufacturer or outside North America, as the vendor itself says
- Pricey if you add it up: $1,500 a seat, plus modules and $5,000-plus setup
- Watch out: the phone app, notetaker and routes are extra per user
- Skip it if you need a trial, since none is offered
How we grade them
| 2.2GPAMicrosoft Dynamics 365 SalesFair | 1.4GPASpiroWeak | |
|---|---|---|
| Value for money | DSales Professional is $65 a user a month, paid yearly, which is exactly where the dearest tenth of CRMs here begins, against a middle of $24. And that plan has limited customising and no Copilot: the AI starts on Enterprise at $105, and Premium is $150. | D$1,500 a user a year for a full license, about $125 a month, against a category middle of $29. Phone app, notetaker and routes are extra, org-wide modules run $2,500 to $9,000 a year, and setup starts at $5,000. |
| Free plan and trial | CNo free plan at all. You get a 30-day trial, which is longer than most CRMs give, and our listing can't say whether it asks for a card. Either way you're choosing a yearly commitment at the end of it. | FNo free plan and no trial. Nothing is free except reading the pricing page. |
| Features | BSales force automation, forecasting, dashboards, Copilot that drafts emails and sums up deals, prebuilt agents that qualify leads, and custom apps through Power Platform. It covers the job, but Copilot, custom apps and conversation intelligence all skip the Professional plan you start on. | CAutomatic activity capture, ERP order visibility, an AI assistant, quotes, tickets, territories and route planning. Quotes, tickets and territories are each priced as separate modules. |
| Ease of use | C4.3 from about 850 App Store ratings, below our bar for a B. Being tied to Outlook and Teams helps if that's where your team already works, but Power Platform and Copilot Credits are their own learning job. | CNo store rating on record. An ERP connection and paid setup are part of getting started. |
| Platforms and integrations | BWeb, iPhone and Android, with the phone app included on every plan and no desktop app. It plugs into Microsoft 365, Outlook, Teams, Excel, Power Platform and LinkedIn Sales Navigator. Notice that list is nearly all Microsoft, mind. | CWeb with a phone app sold as an add-on at $350 a user a year. No integrations are listed on the pages read. |
| Best for | sales teams that live in Outlook and Teams | a CRM for manufacturers tied to ERP orders |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Microsoft Dynamics 365 Sales and Spiro. How we grade
Price against what you get
Microsoft Dynamics 365 Sales starts at $65 a month for each person and scores 2.7 out of 4 on features, ease of use and platforms. Spiro starts at $41.67 a month when paid by the year for each person and scores 2.0.
Microsoft Dynamics 365 Sales scores higher, and starts $23.33 a month higher: the question is whether the extra is worth that to you. Of the other CRM tools on the chart, 8 score higher than Microsoft Dynamics 365 Sales for less, and 50 score higher than Spiro for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Microsoft Dynamics 365 Sales also covers workflow automation and AI agents.
- Spiro also covers email campaigns and quotes and estimates.
At a glance
| Microsoft Dynamics 365 Sales | Spiro | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $65 per user / month, paid yearly | $500 per user / year (email sync seat); $1,500 for a full license |
| Free plan | None | None |
| Free trial | 30-day free trial | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Microsoft | Cordance Operations LLC |
| Price read from | microsoft.com | spiro.ai |
| Checked | Oct 5, 2026 | Nov 13, 2026 |
Worth knowing
Microsoft Dynamics 365 Sales
- There is no free plan, and the listed prices are per user per month, paid yearly.
- Sales Professional has limited customization and no custom apps, Copilot capabilities or conversation intelligence.
- Agents run on Copilot Credits: Premium includes 1,000 per user a month, and extra credits are pay-as-you-go or prepaid through Azure.
- Microsoft Relationship Sales, which bundles LinkedIn Sales Navigator, has a 10-seat minimum and no public price.
Spiro
- The vendor says Spiro is not for non-manufacturers, teams under 10, or buyers outside North America.
- Add-ons cost extra: Phone App $350, Notetaker $420 and Routes $480 per user a year.
- Org-wide modules are $5,000 a year for Tickets, $9,000 for Quotes, $2,500 for Marketing Insights and $5,000 for Territory Management.
- Setup is sold separately, with projects starting at $5,000.
Key features
Microsoft Dynamics 365 Sales
- Sales force automation
- Every plan includes core sales force automation with reporting and dashboards. Sales Enterprise adds advanced sales force automation and custom apps.
- Copilot in Sales, Outlook and Teams
- Copilot answers natural-language questions about the pipeline, drafts emails and writes opportunity and meeting summaries. It is included from Sales Enterprise, not Professional.
- Sales agents
- Prebuilt agents qualify leads, research opportunities and analyze deals, and custom agents can be built in Copilot Studio. Agents consume Copilot Credits.
- Forecasting and team insights
- Forecasts and charts predict revenue and track performance against goals, and managers can query Copilot for metrics such as conversion and win rates.
- Customization with Power Platform
- Fields, dashboards and views can be configured to match a sales methodology, and Power Platform is used to build custom sales apps and automate business processes.
- Mobile app
- The Dynamics 365 Sales mobile app for iOS and Android is included with every plan and handles tasks such as meeting prep and call logging.
Spiro
- Automatic activity capture
- Customer emails and activity are recorded without manual entry, which the vendor calls an anti-CRM approach.
- ERP order visibility
- Pulls sales orders, products and customer numbers from an ERP so reps see repeat-order history next to each account.
- AI assistant and notetaker
- AI insights are included. A separate Notetaker add-on writes meeting notes, transcripts and follow-up emails.
- Quotes, tickets and territories
- Organization-wide add-on modules for PDF quotes, customer issue tickets and lead assignment by region or rule.
- Route planning
- A Routes add-on plans visit routes and schedules for field reps.
Plans
Microsoft Dynamics 365 Sales
Dynamics 365 Sales Professional$65
per user / month, paid yearly
Core sales force automation, Microsoft 365 interoperation, reporting and dashboards, with limited customization and automation.
Dynamics 365 Sales Enterprise Edition$105
per user / month, paid yearly
Adds advanced sales force automation, custom apps, Copilot capabilities and included capacity for conversation intelligence.
Dynamics 365 Sales Premium$150
per user / month, paid yearly
Everything in Enterprise plus Sales Insights, AI-recommended actions, data enrichment and 1,000 Copilot Credits per user a month.
Microsoft Relationship SalesCustom
Dynamics 365 Sales Enterprise plus LinkedIn Sales Navigator. Pricing is on request and requires a 10-seat minimum.
Spiro
Email Sync$500
per user / year
Customer emails are captured and synced to Spiro.
Read Only$1,000
per user / year
View everything in Spiro with no edits, emails or updates.
Full License$1,500
per user / year
Full access to create, edit, send and manage; includes AI insights, ERP integration, mobile app and reporting.
Ways to pay less
Microsoft Dynamics 365 Sales
- Nonprofit
$23.80 per user / month for nonprofits
Microsoft's nonprofit page lists Dynamics 365 Sales Enterprise at a discounted price of $23.80 per user a month for eligible nonprofits.
Spiro
No public discounts listed.
Common questions
Which is cheaper, Microsoft Dynamics 365 Sales or Spiro?
As of Nov 13, 2026, Spiro is cheaper to start with: $41.67 a month when paid by the year for each person, against $65 a month for each person for Microsoft Dynamics 365 Sales. Microsoft Dynamics 365 Sales starts at $65 per user / month, paid yearly, and Spiro starts at $500 per user / year (email sync seat); $1,500 for a full license.
Which has a free plan, Microsoft Dynamics 365 Sales or Spiro?
As of Nov 13, 2026, neither Microsoft Dynamics 365 Sales nor Spiro has a free plan. Microsoft Dynamics 365 Sales has a free trial.
Which platforms do Microsoft Dynamics 365 Sales and Spiro run on?
As of Nov 13, 2026, only Microsoft Dynamics 365 Sales lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.