Pipedrive vs Salesmate

Pipedrive

• Small and mid-sized sales teams that want a pipeline-first CRM
• Teams that need deal tracking without a wider marketing or service suite
• Buyers who want full access during a trial before choosing a plan

Salesmate

• Small and mid-sized teams that want sales, marketing and support in one CRM
• Sales teams that call and text prospects from inside the CRM
• Teams that want to try every feature with colleagues before paying

Pipedrive

• There is no free plan; a paid subscription is needed once the 14-day trial ends.
• LeadBooster, Projects, Campaigns, Web Visitors and Smart Docs are paid add-ons, starting from $13.33 to $41 a month.
• Listed prices exclude VAT, which is added for EU customers.
• Seats are charged whether or not they are assigned to a user, and Pipedrive's terms say fees are non-refundable.

Salesmate

• There is no free plan; a paid plan is needed after the 15-day trial.
• Sequences, ticketing, team inbox, SSO and Sandy AI are not in Basic, and the power dialer needs Business.
• Calling, texting, extra Smart flow credits and AI agent credits cost extra on top of the per-user price.
• Salesmate states that all fees are non-refundable, including unused parts of a billing period.

Pipedrive

Visual sales pipelines

Deals move through customizable kanban-style pipelines, with custom fields, activity reminders and products or services linked to each deal.

Email sync and scheduling

Two-way email sync, group emailing, templates and meeting scheduling keep conversations attached to the contact and deal.

Workflow automation

Automations and sequences take over repetitive steps such as follow-ups and data entry, and webhooks pass events to other systems.

AI assistant and Nova

An AI assistant recommends which deals to focus on, an email tool drafts and summarizes messages, and Nova records and transcribes calls and updates the CRM afterwards.

Reports and forecasting

Customizable reports and dashboards track sales performance, with revenue forecasts on the higher plans.

Add-ons and marketplace

LeadBooster, Campaigns, Smart Docs, Projects and Web Visitors extend the CRM at extra cost. The marketplace lists more than 500 integrations.

Salesmate

Deal pipelines and contacts

Contacts, companies, deals, activities and conversations are managed in one place, with deal pipeline management and custom fields on every plan.

Email sync, templates and sequences

Full email sync with templates and tracking is in Basic. Automated multi-step sequences and a shared team inbox start on Pro.

Smart flows automation

Sales and marketing automations run as Smart flows on a monthly credit allowance: 5K per user on Basic, 10K on Pro and 15K on Business, with extra credits sold as an add-on.

Calling and texting

A paid add-on for making and receiving calls and texts inside the CRM, with numbers from $1.1 a month. Power dialer and voicemail drop need the Business plan.

Ticketing and support tools

Ticket management arrives on Pro, and Business adds surveys and service level agreements for customer support teams.

Sandy AI and Skara agents

The Sandy AI assistant is included from Pro. Skara AI agents have their own pricing tab and run on a credit system, with credits sold as an add-on.

Pipedrive

• Lite$14

  per seat / month, billed annually ($19 billed monthly)

  The entry plan: leads, deals, contacts and pipelines organized in one workspace.

• Growth$24

  per seat / month, billed annually ($34 billed monthly)

  Adds automation for emails and follow-ups on top of Lite.

• Premium$49

  per seat / month, billed annually ($64 billed monthly)

  Pipedrive's full-cycle sales tools, from lead to close. Marked as the most popular plan.

• Ultimate$69

  per seat / month, billed annually ($89 billed monthly)

  The complete set of Pipedrive capabilities.

Salesmate

• Basic$23

  per user / month, billed annually ($29 billed monthly)

  Contacts, deal pipelines, full email sync, meeting scheduler, web forms, standard reports and 5K Smart flow credits per user a month.

• Pro$39

  per user / month, billed annually ($49 billed monthly)

  Adds sequences, product and quote management, ticketing, team inbox, custom dashboards with goals, SSO, Sandy AI and 10K credits.

• Business$63

  per user / month, billed annually ($79 billed monthly)

  Adds custom modules, surveys, service level agreements, calculated fields, power dialer, voicemail drop and 15K credits.

• EnterpriseCustom

  Adds audit logs, IP restriction, a dedicated IP, a dedicated account manager and 24x7 support. Onboarding packages start from $1999.

Pipedrive

• Annual discount

  Save up to 26% with annual billing

  Pipedrive's pricing page says annual billing saves up to 26%: Lite is $14 per seat a month billed annually against $19 billed monthly.

Salesmate

• Annual discount

  Save up to 20% with annual billing

  The pricing page advertises up to 20% off for annual billing: Basic is $23 per user a month billed annually against $29 billed monthly.

• Startups

  Salesmate for Startups discounts

  Early-stage startups, typically pre-seed to Series A, can apply for discounted plan pricing, onboarding help and a sandbox environment. The discount amount is not published.