Bitrix24 vs Rework (2026): which should you pick?
As of Nov 13, 2026, Bitrix24 grades higher than Rework: 2.8 against 2.0 out of 4.0.
Checked Oct 9, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA
Bitrix24 grades higher on the free plan, features and platforms. Rework grades higher on value for money. They get the same grade on ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Bitrix24
Flat-priced CRM with tasks, chat, video calls and a site builder
Which one is for you
Pick Bitrix24 if
- Fits if you want the CRM, the task board and the team chat in one place
- Works for organizations that need to run the software on their own servers
Look elsewhere if
- Pricey if there's only one or two of you, since the lowest paid plan is a flat $49 a month billed annually
- Skip it if you only want a simple sales pipeline, as this is a whole workspace with a CRM in the middle
- Tight if you're staying free, with one pipeline, 5 GB, no telephony and a plan card that says 1–2 users
- Watch out: sales automation, email marketing, booking and analytics start on Professional at $199 a month
- Watch out: Market apps are capped at 2 on Basic, and users at 5, 50 and 100 by plan
Pick Rework if
- Fits if you want sales and marketing tools sized by usage rather than by seat
- Works for small teams that fit inside 5 seats
Look elsewhere if
- Tight if you grow: each engine includes 5 seats, and more come in blocks of 5 at $21 a month
- Pricey if you go over a limit, since you are billed at the plan size that covers it
- Watch out: AI credits beyond the monthly amount cost $20 per 1,000
- Not for you if you need SSO or Agent Flows, which need the Advanced edition
How we grade them
| 2.8GPABitrix24Good | 2.0GPAReworkFair | |
|---|---|---|
| Value for money | CBasic is $49 a month billed annually, $69 monthly, and that's the bill whether there is one of you or five. It sits above this category's dearer quarter of $31.10, with the middle at $24. Fill all 5 seats and it's $9.80 a head; sales automation and analytics wait for Professional at $199. | B$69 a month for 5 seats on yearly billing, about $14 a head, inside the category's cheaper quarter. It is the smallest size, and over-limit months are billed at the size that covers usage. |
| Free plan and trial | CFree with no time limit: basic CRM with one pipeline, tasks with Kanban and Gantt, shared calendars, chat and video calls, and 5 GB. One pipeline is a cap you meet at once, there's no telephony or Market apps, and Bitrix24's own pages disagree on who it covers: the plan card says 1–2 users, the FAQ says unlimited. | FNo free plan and no trial on record, so the first step is a demo or a quote. |
| Features | ALeads, deals and pipelines with a contact center taking in web forms, live chat, WhatsApp, Instagram, calls and email, then tasks and projects, a messenger, video calls, a drive, a site builder, an online store and CoPilot AI. No other CRM in this category includes the office tools as well. | CA sales pipeline, quotes, orders and invoices, a shared inbox, lead capture and ads, and add-on apps. Agent Flows and SSO need the Advanced edition. |
| Ease of use | CNo store rating on record, and it's a CRM, a project tool, a chat app and a site builder at once, which is a lot of product to find your way around. The cloud version needs nothing installed, at least. | CNo store rating on record. You set up modules, usage sizes and channels. |
| Platforms and integrations | AWeb, desktop apps for Mac, Windows and Linux, and iPhone and Android apps. It connects to WhatsApp, Instagram, Facebook, Telegram, Zapier, Stripe, WooCommerce and Google Analytics, and there's an on-premise edition for your own server. | BWeb, with Meta, Google, TikTok and LinkedIn ad links. No desktop or phone app is listed. |
| Best for | a CRM, tasks and team chat for one flat price | sales and marketing apps on one usage-sized plan |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Bitrix24 and Rework. How we grade
Price against what you get
Bitrix24 starts at $49 a month and scores 3.3 out of 4 on features, ease of use and platforms. Rework starts at $69 a month and scores 2.3.
Bitrix24 scores higher and starts $20 a month lower. Of the other CRM tools on the chart, 1 scores higher than Bitrix24 for less, and 40 score higher than Rework for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Bitrix24 is self-hostable, according to its own site.
- Bitrix24 also covers tasks, team chat and video calls.
- Rework also covers invoicing and quotes and estimates.
At a glance
| Bitrix24 | Rework | |
|---|---|---|
| Pricing | Free plan | Paid |
| Starts at | $49 per organization / month for 5 users, billed annually ($69 billed monthly) | $69 per month, billed yearly (Sales Engine, Standard, 1x size) |
| Free plan | Free plan with 5 GB of storage: basic CRM (deals, contacts) with one pipeline, tasks with Kanban and Gantt views, shared calendars, and chat and video calls. The plan card says it is for 1–2 users; the comparison table says unlimited. | None |
| Free trial | 15-day free trial of most higher-tier features, no credit card required | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| iOS | ||
| Android | ||
| Made by | Alaio | Rework |
| Price read from | bitrix24.com | rework.com |
| Checked | Oct 9, 2026 | Nov 13, 2026 |
Worth knowing
Bitrix24
- The Free plan has 5 GB and one pipeline, with no telephony or Market apps. Its card says it is for 1–2 users, while the FAQ and comparison table say unlimited users.
- Paid plans cap users: 5 on Basic, 50 on Standard and 100 on Professional. Enterprise starts at 250.
- Sales automation, email marketing, booking and analytics tools are listed from Professional at $199 a month billed annually.
- Regular plans limit Market apps (2 on Basic, up to 10 on Enterprise); pricier Vibe+ versions add unlimited apps and the Vibecode builder.
Rework
- Prices shown are Standard edition, smallest plan size, billed yearly; larger sizes, the Advanced and Enterprise editions and monthly billing cost more.
- Standard is limited to 50 seats and 10 teams; Agent Flows, SSO and higher limits need the Advanced edition.
- Each engine includes only 5 seats; more are sold in blocks of 5 at $21 a month.
- Over-limit months are billed at the plan size that covers the usage, and AI credits beyond the monthly amount are topped up at $20 per 1,000.
Key features
Bitrix24
- CRM with a contact center
- Leads, deals, contacts and pipelines sit alongside a contact center that brings in CRM forms, a website widget, live chat, WhatsApp, Instagram, telephony and email.
- Tasks and projects
- Tasks can be viewed as a Kanban board, Gantt chart, Scrum board or list, with checklists, subtasks and time tracking. Unlimited projects start at Standard.
- Chat, video calls and calendars
- A team messenger, video conferencing with screen sharing and call recording, shared calendars and a company drive come with the CRM.
- Automation
- CRM rules and triggers, automated funnels and workflows cut manual steps. Sales automation, task automation and RPA are listed from the Professional plan.
- CoPilot AI
- CoPilot transcribes and summarizes calls, fills in deal fields, drafts task descriptions and checklists, and writes text in chat, sites and the activity feed.
- Sites, stores and on-premise edition
- A website builder covers landing pages, forms and an online store. The on-premise edition, with source-code access, starts at $3,590 a year for 50 users.
Rework
- Sales pipeline
- Deals, contacts and accounts in a pipeline with stages, stale-deal limits, required fields per stage, forecasts and rep quotas.
- Quotes, orders and invoices
- The Commerce service handles quotes, orders, invoices and subscriptions, with price books and volume tiers.
- Shared inbox for conversations
- Prospect collects conversations from every channel in one inbox with assignment, snoozing and labels.
- Lead capture and ads
- Lead captures leads from 18 sources with AI lead grading, and Ads Manager ties Meta, Google, TikTok and LinkedIn campaigns to the leads they bring.
- Add-on apps
- Separate apps for field sales check-ins, events, e-signatures and meetings and bookings can be bought on their own or added to an engine.
- AI credits
- Each plan includes monthly AI credits shared by all apps; one credit is about one AI reply. Top-ups are $20 per 1,000 credits.
Plans
Bitrix24
Free$0
Described on the plan card as for 1–2 users: 5 GB of storage with basic CRM (deals, contacts), tasks with Kanban and Gantt, shared calendars, and chat and video calls.
Basic$49
per organization / month, billed annually ($69 billed monthly)
Includes 5 users and 24 GB: sales pipelines, recurring deals, online payments, and email, WhatsApp and telephony integration.
Standard$99
per organization / month, billed annually ($144 billed monthly)
Includes 50 users and 100 GB: unlimited leads, invoices and estimates, web form designer, e-signature and unlimited projects.
Professional$199
per organization / month, billed annually ($289 billed monthly)
Includes 100 users and 1 TB: sales automation, email marketing, booking, analytics and reporting, task time tracking and RPA.
Enterprise$399
per organization / month, billed annually ($579 billed monthly)
Starts at 250 users and 3 TB and scales to 10,000 users: branch accounts, Active Directory integration and custom branding.
Rework
Sales Engine$69
per month, billed yearly, Standard edition, 1x plan size
Sales (up to 300 new deals a month) and Commerce (up to 300 new orders a month) with 5 Sales seats. Extra seats are $21 a month per block of 5.
Marketing Engine$99
per month, billed yearly, Standard edition, 1x plan size
Prospect (1,000 new conversations a month), Lead (1,000 new leads) and Ads Manager, with 5 Marketing seats. Extra seats are $21 a month per block of 5.
Revenue Engine$159
per month, billed yearly, Standard edition, 1x plan size
The Sales and Marketing engines together, with 5 seats of each type. The page shows a saving of 10% against buying them separately.
Ways to pay less
Bitrix24
- Annual discount
About 30% off with annual billing
Bitrix24's pricing FAQ cites a discount of about 30% for annual billing. Basic is $49 a month billed annually against $69 billed monthly.
- Other savings
Vibe+ launch offer until December 10, 2026
12-month Vibe+ subscriptions bought between September 1 and December 10, 2026 are discounted by up to 40%. Renewals are billed at regular prices.
Rework
- Annual discount
About 15% off with yearly billing
The pricing page says paying yearly saves about 15% on the whole bill, varying slightly by plan.
Common questions
Which is cheaper, Bitrix24 or Rework?
As of Nov 13, 2026, Bitrix24 is cheaper to start with: $49 a month, against $69 a month for Rework. Bitrix24 starts at $49 per organization / month for 5 users, billed annually ($69 billed monthly), and Rework starts at $69 per month, billed yearly (Sales Engine, Standard, 1x size).
Which has a free plan, Bitrix24 or Rework?
As of Nov 13, 2026, only Bitrix24 has a free plan. Rework does not.
Which platforms do Bitrix24 and Rework run on?
As of Nov 13, 2026, only Bitrix24 lists macOS, Windows, Linux, iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.