Kommo vs Rework (2026): which should you pick?
As of Nov 13, 2026, Kommo grades higher than Rework: 2.4 against 2.0 out of 4.0.
Checked Oct 5, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA
Kommo grades higher on the free plan and features. Rework grades higher on value for money. They get the same grade on ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Kommo
Messaging-first sales CRM for WhatsApp, Instagram and TikTok
Which one is for you
Pick Kommo if
- Fits if most of your sales happen in WhatsApp, Instagram or another chat app
- Works for teams that want a bot or AI agent to answer and qualify leads, from Advanced at $35
Look elsewhere if
- Skip it if you want to pay monthly, because the minimum is 6 months paid up front, $150 a user on Base
- Tight if you're on Base and want bots or automation, which start on Advanced at $35 a user
- Not for you if you want a free plan, as there's only a 14-day trial
- Watch out: everyone on an account has to be on the same plan, so one power user means upgrading all
- Tight if you chat a lot: active leads and AI credits are capped per user, and unused credits don't roll over
Pick Rework if
- Fits if you want sales and marketing tools sized by usage rather than by seat
- Works for small teams that fit inside 5 seats
Look elsewhere if
- Tight if you grow: each engine includes 5 seats, and more come in blocks of 5 at $21 a month
- Pricey if you go over a limit, since you are billed at the plan size that covers it
- Watch out: AI credits beyond the monthly amount cost $20 per 1,000
- Not for you if you need SSO or Agent Flows, which need the Advanced edition
How we grade them
| 2.4GPAKommoFair | 2.0GPAReworkFair | |
|---|---|---|
| Value for money | CBase is $25 a user a month, which is about the middle for the CRMs here, and Pro is $45. The catch is the commitment: no monthly billing, so it's $150 a user before you start. Pipeline automation, broadcasts and bots, the reason most people come, start on Advanced at $35. | B$69 a month for 5 seats on yearly billing, about $14 a head, inside the category's cheaper quarter. It is the smallest size, and over-limit months are billed at the size that covers usage. |
| Free plan and trial | CNo free plan. The 14-day trial has every feature, 10 GB of storage and no card asked for. Make it count, because the next step is six months paid in advance. | FNo free plan and no trial on record, so the first step is a demo or a quote. |
| Features | BOne inbox for WhatsApp, Instagram, TikTok, Messenger, Telegram, live chat and email, up to 50 pipelines, a no-code bot builder, AI agents, booking pages and ad audience sync. For selling by chat that's the job covered, but Base has none of the automation and active leads are capped per seat. | CA sales pipeline, quotes, orders and invoices, a shared inbox, lead capture and ads, and add-on apps. Agent Flows and SSO need the Advanced edition. |
| Ease of use | CNo rating on record, and before it does anything you're connecting channels, building pipelines and wiring up bots. The bot builder is visual and no-code, which helps. One quirk: everyone on an account has to be on the same plan. | CNo store rating on record. You set up modules, usage sizes and channels. |
| Platforms and integrations | BWeb, iPhone and Android, with no desktop app. It connects to WhatsApp Business, Instagram, Messenger, TikTok, Telegram, Zapier, Shopify and Mailchimp, and there's an API. Base includes 1 WhatsApp number, and Pro has unlimited channels. | BWeb, with Meta, Google, TikTok and LinkedIn ad links. No desktop or phone app is listed. |
| Best for | businesses that sell over WhatsApp and Instagram | sales and marketing apps on one usage-sized plan |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Kommo and Rework. How we grade
Price against what you get
Kommo starts at $25 a month for each person and scores 2.7 out of 4 on features, ease of use and platforms. Rework starts at $69 a month and scores 2.3.
Kommo scores higher and starts $44 a month lower. Of the other CRM tools on the chart, 5 score higher than Kommo for less, and 40 score higher than Rework for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Kommo also covers booking links, AI agents and forms.
- Rework also covers invoicing and quotes and estimates.
At a glance
| Kommo | Rework | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $25 per user / month, billed for 6 months up front ($150 per user) | $69 per month, billed yearly (Sales Engine, Standard, 1x size) |
| Free plan | None | None |
| Free trial | 14-day free trial with all features and 10 GB of storage, no credit card required | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | QSOFT LLC | Rework |
| Price read from | kommo.com | rework.com |
| Checked | Oct 5, 2026 | Nov 13, 2026 |
Worth knowing
Kommo
- Monthly billing is not available: the minimum subscription is 6 months, paid up front.
- There is no free plan, only a 14-day trial, and every user on an account must be on the same plan.
- Pipeline automation, broadcasting, no-code bots and AI agents are not part of the Base plan.
- AI credits reset each month without rolling over; more credits mean buying a credit package, more seats or a higher plan.
Rework
- Prices shown are Standard edition, smallest plan size, billed yearly; larger sizes, the Advanced and Enterprise editions and monthly billing cost more.
- Standard is limited to 50 seats and 10 teams; Agent Flows, SSO and higher limits need the Advanced edition.
- Each engine includes only 5 seats; more are sold in blocks of 5 at $21 a month.
- Over-limit months are billed at the plan size that covers the usage, and AI credits beyond the monthly amount are topped up at $20 per 1,000.
Key features
Kommo
- Unified chat inbox
- Messages from WhatsApp, Instagram, TikTok, Facebook Messenger, Telegram, website live chat and two-way synced email are handled in one inbox linked to each lead.
- Sales pipelines
- Up to 50 board-style pipelines with custom stages, tasks and reminders. Each plan caps active leads per seat, from 2,500 on Base to 10,000 on Pro.
- Salesbot and automation
- A visual no-code builder creates bots that chat with clients and run workflows. Pipeline automation, broadcasting and bots start on the Advanced plan.
- Kommo AI and AI agents
- Every plan has AI summaries, reply and task suggestions and writing help. AI agents that answer chats start on Advanced (up to 3) and rise to 50 on Pro.
- Booking and scheduling
- Pro adds booking pages, shareable scheduling links and calendar profiles, and its AI agent can schedule appointments inside a chat.
- Analytics and ad audiences
- A customizable dashboard is included from Base. Pro adds sales and marketing analytics, campaign ROI tracking and syncing customer segments to ad platforms.
Rework
- Sales pipeline
- Deals, contacts and accounts in a pipeline with stages, stale-deal limits, required fields per stage, forecasts and rep quotas.
- Quotes, orders and invoices
- The Commerce service handles quotes, orders, invoices and subscriptions, with price books and volume tiers.
- Shared inbox for conversations
- Prospect collects conversations from every channel in one inbox with assignment, snoozing and labels.
- Lead capture and ads
- Lead captures leads from 18 sources with AI lead grading, and Ads Manager ties Meta, Google, TikTok and LinkedIn campaigns to the leads they bring.
- Add-on apps
- Separate apps for field sales check-ins, events, e-signatures and meetings and bookings can be bought on their own or added to an engine.
- AI credits
- Each plan includes monthly AI credits shared by all apps; one credit is about one AI reply. Top-ups are $20 per 1,000 credits.
Plans
Kommo
Base$25
per user / month, billed for 6 months up front ($150)
Pipelines, unified inbox, dashboard and basic AI help, with 2,500 active leads and 750 AI credits per user and 1 WhatsApp number.
Advanced$35
per user / month, billed for 6 months up front ($210)
Adds pipeline automation, broadcasting, no-code bots and up to 3 AI agents, with 5,000 active leads and 1,250 AI credits per user.
Pro$45
per user / month, billed for 6 months up front ($270)
Adds booking pages, audience sync to ad platforms, ROI tracking and up to 50 AI agents, with 10,000 active leads per user and unlimited channels.
EnterpriseCustom
Custom limits plus single sign-on, scheduled backups, an SLA, priority support and a dedicated account manager.
Rework
Sales Engine$69
per month, billed yearly, Standard edition, 1x plan size
Sales (up to 300 new deals a month) and Commerce (up to 300 new orders a month) with 5 Sales seats. Extra seats are $21 a month per block of 5.
Marketing Engine$99
per month, billed yearly, Standard edition, 1x plan size
Prospect (1,000 new conversations a month), Lead (1,000 new leads) and Ads Manager, with 5 Marketing seats. Extra seats are $21 a month per block of 5.
Revenue Engine$159
per month, billed yearly, Standard edition, 1x plan size
The Sales and Marketing engines together, with 5 seats of each type. The page shows a saving of 10% against buying them separately.
Ways to pay less
Kommo
No public discounts listed.
Rework
- Annual discount
About 15% off with yearly billing
The pricing page says paying yearly saves about 15% on the whole bill, varying slightly by plan.
Common questions
Which is cheaper, Kommo or Rework?
As of Nov 13, 2026, Kommo starts at $25 per user / month, billed for 6 months up front ($150 per user), and Rework starts at $69 per month, billed yearly (Sales Engine, Standard, 1x size). One is priced for each person and the other is not, so which costs less depends on how many of you use it.
Which has a free plan, Kommo or Rework?
As of Nov 13, 2026, neither Kommo nor Rework has a free plan. Kommo has a free trial.
Which platforms do Kommo and Rework run on?
As of Nov 13, 2026, only Kommo lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.