Close vs noCRM

Close

• Sales teams that spend most of the day calling, texting and emailing leads
• Solo sellers who want a low-cost CRM with calling built in
• Teams that want an AI agent to call and qualify leads for them

noCRM

• Salespeople who want follow-up reminders rather than a full CRM suite
• Telesales and prospecting teams qualifying cold lists into leads
• Small businesses that want software built and hosted in the EU

Close

• There is no free plan; the 14-day trial is followed by a paid subscription.
• Calling, SMS and phone numbers are billed by usage on top of the per-user price.
• Workflows and the power dialer need Growth; the predictive dialer and role-based permissions need Scale.
• Solo is limited to 1 user and 10,000 leads, and does not include email open tracking.

noCRM

• There is no free plan: after the 15-day trial every plan is paid per user.
• Starter is limited to 500 leads in one pipeline and 4 custom fields, and is offered to new customers only.
• Two-way email sync, WhatsApp and VoIP integrations, automations and team management need the Dream plan.
• 20% VAT applies to French companies and to EU businesses without a valid VAT number.

Close

Built-in calling and SMS

Calls and texts are made from the CRM and logged on the lead. Usage is billed at cost on top of the plan: most outbound calls are about $0.02 a minute and phone numbers start at about $1 a month.

Chloe, the AI teammate

Chloe calls and qualifies leads, books meetings and drafts follow-ups. Each plan includes monthly AI credits, from 500 on Solo to 2,000 per user on Scale, which do not roll over.

Email and automated workflows

Email is sent and tracked from Close alongside calls and texts. Growth and Scale add automated workflows, which Chloe can take part in, and bulk email sending.

Power and predictive dialers

Growth includes a power dialer and Scale a predictive dialer for working through call lists. Both need the desktop version; the mobile app cannot run them.

Pipelines and reporting

Opportunities are tracked through pipelines next to the calls, emails and texts behind them, with reports on leads and activity. Not every report is available in the mobile app.

Call Assistant add-on

Transcribes and summarizes voicemails and recorded calls longer than 30 seconds. It costs $50 a month per organization plus $0.02 per transcribed minute.

noCRM

Next-action follow-ups

Each lead carries a planned next step such as a call, meeting or email, with automatic reminders synced to your calendar, so work is ordered by what is due next.

Visual pipeline

Leads move through a customizable drag-and-drop pipeline. Starter has 1 pipeline and 500 leads; Expert and Dream allow unlimited leads and pipelines.

Lead capture from many sources

Leads can be created from Excel or CSV files, email, WhatsApp, LinkedIn or business card scans, and cold prospecting lists can be qualified before they enter the pipeline.

Quotes and invoices

Quotes and invoices are managed on the lead, and post-sales checklists with assigned tasks cover the handover once a deal is won. Both start on the Expert plan.

Email, WhatsApp and VoIP

Dream adds two-way email sync, WhatsApp conversation sync and integrations with VoIP providers such as CloudTalk, JustCall and Aircall. Lower plans log email by BCC only.

Mobile apps

iOS and Android apps manage leads away from the desk, including offline, and stay in sync with the web app. The mobile app is included from Starter.

Close

• Solo$9

  per user / month, billed annually ($19 billed monthly)

  Core CRM for a single user and up to 10,000 leads, with 500 AI credits a month. Workflows are not included.

• Essentials$35

  per user / month, billed annually ($49 billed monthly)

  Unlimited contacts and leads, team collaboration, built-in forms, email, calling and SMS, and 1,000 AI credits per user a month.

• Growth$99

  per user / month, billed annually ($109 billed monthly)

  Adds automated workflows, Chloe in workflows, the power dialer, custom activities and bulk email, with 1,500 AI credits per user a month.

• Scale$139

  per user / month, billed annually ($149 billed monthly)

  Adds role-based permissions, lead visibility rules, the predictive dialer, live call coaching and unlimited call recording retention.

noCRM

• Starter$11

  per user / month, billed yearly ($19 billed monthly)

  500 leads in one pipeline, quick lead capture, notes and reminders, the mobile app and up to 4 custom fields. New customers only.

• Expert$22

  per user / month, billed yearly ($29 billed monthly)

  Unlimited leads, pipelines and custom fields, quotes and invoices, advanced performance tracking, Zapier integrations and API access.

• Dream$33

  per user / month, billed yearly ($39 billed monthly)

  Adds two-way email sync, WhatsApp and VoIP integrations, automations, team management and priority support.

Close

• Annual discount

  Lower per-user price with annual billing

  Billed annually, Solo is $9 per user a month instead of $19, Essentials $35 instead of $49, Growth $99 instead of $109 and Scale $139 instead of $149.

• Other savings

  Discounts for 10+ seats on a 12-month term

  Close's help center says it offers discounts to customers with 10 or more seats who commit for 12 months or longer. The amount is not published; it is quoted by Close's team.

• Other savings

  30-day money-back guarantee

  The pricing page promises a full refund within 30 days, no questions asked, in addition to the free trial.

noCRM

• Annual discount

  Save up to 40% with yearly billing

  The pricing page advertises up to 40% off for yearly billing: Starter is $11 per user a month billed yearly against $19 monthly, Expert $22 against $29 and Dream $33 against $39.