Close vs Salesflare

Close

• Sales teams that spend most of the day calling, texting and emailing leads
• Solo sellers who want a low-cost CRM with calling built in
• Teams that want an AI agent to call and qualify leads for them

Salesflare

• Small B2B sales teams that dislike manual CRM data entry
• Agencies, consultancies and software companies with relationship-led sales
• Teams that work mostly from Gmail, Outlook or LinkedIn

Close

• There is no free plan; the 14-day trial is followed by a paid subscription.
• Calling, SMS and phone numbers are billed by usage on top of the per-user price.
• Workflows and the power dialer need Growth; the predictive dialer and role-based permissions need Scale.
• Solo is limited to 1 user and 10,000 leads, and does not include email open tracking.

Salesflare

• There is no free plan, only a trial of up to 30 days.
• Multi-step email workflows, user permissions and custom dashboards need Pro at $49 per user / month billed annually.
• The Enterprise plan has a minimum of 5 users.
• Lead search is limited to 5 lead credits on Growth and 100 on Pro; additional monthly credits start at $39 for 250.

Close

Built-in calling and SMS

Calls and texts are made from the CRM and logged on the lead. Usage is billed at cost on top of the plan: most outbound calls are about $0.02 a minute and phone numbers start at about $1 a month.

Chloe, the AI teammate

Chloe calls and qualifies leads, books meetings and drafts follow-ups. Each plan includes monthly AI credits, from 500 on Solo to 2,000 per user on Scale, which do not roll over.

Email and automated workflows

Email is sent and tracked from Close alongside calls and texts. Growth and Scale add automated workflows, which Chloe can take part in, and bulk email sending.

Power and predictive dialers

Growth includes a power dialer and Scale a predictive dialer for working through call lists. Both need the desktop version; the mobile app cannot run them.

Pipelines and reporting

Opportunities are tracked through pipelines next to the calls, emails and texts behind them, with reports on leads and activity. Not every report is available in the mobile app.

Call Assistant add-on

Transcribes and summarizes voicemails and recorded calls longer than 30 seconds. It costs $50 a month per organization plus $0.02 per transcribed minute.

Salesflare

Automatic data capture

Gathers contact and company details from emails, email signatures and social profiles, and logs emails, meetings and phone calls onto customer timelines.

Visual sales pipelines

Opportunities are managed in visual pipelines, with reminders when a lead needs a follow-up and a view of relationship strength across the team.

Email, link and website tracking

Shows when emails are opened and links clicked, and which pages a contact visits on your site once the tracking script is installed.

Email campaigns and sequences

Personalized email campaigns go out from any connected mailbox on every plan. Follow-up workflows of multiple emails need the Pro plan.

AI assistance

AI summarizes customer timelines, suggests follow-ups, prepares meetings and writes emails, drawing on the data the CRM has captured.

Sidebars and mobile apps

Works inside Gmail, Outlook and LinkedIn through sidebars, and the iOS and Android apps are described as offering the full CRM, including business card scanning.

Close

• Solo$9

  per user / month, billed annually ($19 billed monthly)

  Core CRM for a single user and up to 10,000 leads, with 500 AI credits a month. Workflows are not included.

• Essentials$35

  per user / month, billed annually ($49 billed monthly)

  Unlimited contacts and leads, team collaboration, built-in forms, email, calling and SMS, and 1,000 AI credits per user a month.

• Growth$99

  per user / month, billed annually ($109 billed monthly)

  Adds automated workflows, Chloe in workflows, the power dialer, custom activities and bulk email, with 1,500 AI credits per user a month.

• Scale$139

  per user / month, billed annually ($149 billed monthly)

  Adds role-based permissions, lead visibility rules, the predictive dialer, live call coaching and unlimited call recording retention.

Salesflare

• Growth$29

  per user / month, billed annually ($39 billed monthly)

  Automated CRM data entry, email, link and website tracking, sidebars and mobile app, personalized email campaigns and 5 lead credits.

• Pro$49

  per user / month, billed annually ($64 billed monthly)

  Adds workflows of multiple emails, user permissions, custom dashboards and 100 lead credits.

• Enterprise$99

  per user / month, billed annually ($124 monthly), min. 5 users

  Adds custom training, data migration done for you, a dedicated account manager and 250 lead credits.

Close

• Annual discount

  Lower per-user price with annual billing

  Billed annually, Solo is $9 per user a month instead of $19, Essentials $35 instead of $49, Growth $99 instead of $109 and Scale $139 instead of $149.

• Other savings

  Discounts for 10+ seats on a 12-month term

  Close's help center says it offers discounts to customers with 10 or more seats who commit for 12 months or longer. The amount is not published; it is quoted by Close's team.

• Other savings

  30-day money-back guarantee

  The pricing page promises a full refund within 30 days, no questions asked, in addition to the free trial.

Salesflare

• Annual discount

  Save $10 to $25 per user with annual billing

  The archived pricing page lists Growth at $29 a month billed annually against $39 monthly, Pro at $49 against $64, and Enterprise at $99 against $124.