Jira vs Planio

Jira

• Software teams tracking bugs and development work
• Teams of up to 10 that can stay on the Free plan
• Organizations that already use other Atlassian tools
• Nonprofits and open source projects that qualify for free licenses

Planio

• Software teams that want issues, repositories and a wiki in one hosted service
• Organizations already using Redmine that prefer not to host it themselves
• Teams that answer customer email from the same tool as their issues

Jira

• New list prices take effect October 13, 2026: Standard rises to $9.70 and Premium to $19.60 per user / month on monthly billing.
• The Free plan stops at 10 users and 2 GB of file storage.
• Annual billing is sold in fixed user tiers such as 10, 15, 25, 50 and 100 users rather than per individual seat.
• Sandbox, release tracks, advanced planning and an uptime SLA are only on Premium and Enterprise.

Planio

• Plans cap both active projects and active users: Silver stops at 3 projects and 5 users, and Platinum at 40 projects and 45 users.
• Planio Storage is a paid add-on below Platinum, and Help Desk is a paid add-on on Silver and Gold.
• The free Bronze plan is limited to 1 project, 2 users and 1 GB, and moving up from it does not include the 30-day trial.
• A custom domain is included only in Enterprise; the FAQ lists it as a paid extra at 15 euros a month on other plans.

Jira

Boards, lists, timeline and calendar

Projects are broken down into work items that can be tracked on boards, in lists, on a timeline or on a calendar.

Customizable workflows

Each team can define its own workflow of statuses and steps and connect it to the other tools in its stack.

Bug and issue tracking

Teams log bugs as work items and follow them through to resolution, with connections to code hosts such as Bitbucket and GitHub.

Automation

Rule-based automation is metered in steps: 150 per subscription on Free, 400 per user a month on Standard and 750 on Premium.

Plans and goals

Plans connect work across several teams, and goals tie work items to wider priorities. Advanced planning is part of Premium and Enterprise.

Rovo AI and Marketplace apps

Rovo AI helps with reporting, automations and routine project work. The Atlassian Marketplace lists more than 3,000 integrations.

Planio

Issue tracking and workflows

Issues carry configurable fields such as status, priority, assignee and dates, and role-based workflows define which steps each participant may take.

Agile boards, roadmaps and Gantt

Plan sprints on a Kanban-style agile board, or assign issues to milestones and follow them on a roadmap and an automatically generated Gantt chart.

Git and Subversion hosting

The pricing page lists an unlimited number of Git and Subversion repositories for its plans, and GitHub repositories can be mirrored into Planio.

Wiki and discussions

Each project can have its own wiki and forum for recording decisions, and chat messages, updates and comments are kept with the work they refer to.

Help Desk

Emails from customers become issues, with auto-replies, reply templates and a tracking page customers can open without logging in. It is an add-on on Silver and Gold.

Time tracking and mobile apps

Start a timer on an issue and log the time with a comment and activity. Free iOS and Android apps list, filter, create and edit issues.

Jira

• Free$0

  Up to 10 users, 2 GB of file storage, 150 automation steps per subscription and community support.

• Standard$9.05

  per user / month, billed monthly (1 to 100 users)

  250 GB of file storage, 400 automation steps per user a month and support during local business hours.

• Premium$18.30

  per user / month, billed monthly (1 to 100 users)

  Unlimited storage, advanced planning, sandbox and release tracks, 750 automation steps per user a month and a 99.9% uptime SLA.

• Enterprise$166,000

  per year for 1,000 users, annual contract only

  Up to 150 sites, a 99.95% uptime SLA, Atlassian Guard Standard included and 24/7 Enterprise support.

Planio

• Bronze$0

  1 project, 2 users, 10 customers and 1 GB of storage.

• Silver$25

  per month flat, billed monthly

  3 active projects, 5 active users and 5 GB, with team chat. Planio Storage and Help Desk are add-ons at $7 a month each.

• Gold$59

  per month flat, billed monthly

  7 active projects, 10 active users and 20 GB, with team chat. Planio Storage and Help Desk are add-ons at $15 a month each.

• Diamond$125

  per month flat, billed monthly

  15 active projects, 20 active users and 40 GB, with Help Desk and team chat included. Planio Storage is a $20 a month add-on.

• Platinum$249

  per month flat, billed monthly

  40 active projects, 45 active users and 80 GB, with Planio Storage, Help Desk and team chat included.

• EnterpriseFrom $449

  per month; extra charges may apply

  100 or more projects and users and 100 GB or more, on a separately managed instance with custom branding, a custom domain and Redmine plugins on request.

Jira

• Annual discount

  About 17% less on annual billing

  Standard is listed at $900 a year for 10 users, against $9.05 per user / month on monthly billing. Annual plans are sold in fixed user tiers.

• Nonprofit

  Free Jira for nonprofits with up to 25 users

  Atlassian's nonprofit page offers eligible nonprofits 100% off Jira, Confluence and Loom for up to 25 users, and 50-100% off its apps more broadly.

• Education

  50% off for academic institutions

  Atlassian's licensing page lists academic licenses at 50% off Jira Standard, Premium and Enterprise, and classroom licenses for students and teachers at 75% off Standard and Premium.

• Other savings

  Free Standard plan for open source projects

  Atlassian's licensing page lists Jira Standard at 100% off for qualifying open source projects.

Planio

• Other savings

  Free account for open source projects

  Planio's FAQ offers a complimentary account to open source projects that set their projects to public, arranged by emailing the company with details of the project.