Planio vs YouTrack
Price, platforms and features side by side. The table says where each price was read and when.
Planio
Hosted Redmine with issue tracking, repositories, wiki and help desk
YouTrack
Issue tracker and project management tool from JetBrains
Where they differ
- Planio starts at $25 per month for 5 active users and 3 active projects, billed monthly. YouTrack starts at $4.50 per user / month, billed annually (Cloud, 11 or more users).
- YouTrack is self-hostable, according to its own site.
- Planio also covers team chat.
- YouTrack also covers workflow automation.
At a glance
| Planio | YouTrack | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $25 per month for 5 active users and 3 active projects, billed monthly | $4.50 per user / month, billed annually (Cloud, 11 or more users) |
| Free plan | Bronze plan: 1 project, 2 users, 10 customers and 1 GB of storage. | Free for up to 10 users on Cloud or Server, with every feature except a custom logo. Cloud includes 30 GB of storage and 3 helpdesk agents. |
| Free trial | 30-day free trial of paid plans, no credit card needed and no need to cancel | 14-day Cloud trial with up to 100 users, no credit card required; 60-day trial for YouTrack Server |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Planio GmbH | JetBrains |
| Price read from | plan.io | jetbrains.com |
| Checked | Oct 9, 2026 | Oct 5, 2026 |
Who each one suits
Planio
- Software teams that want issues, repositories and a wiki in one hosted service
- Organizations already using Redmine that prefer not to host it themselves
- Teams that answer customer email from the same tool as their issues
YouTrack
- Software teams that want issue tracking linked to their IDE and build server
- Teams of up to 10, who can use the Cloud or Server version free
- Organizations that need to keep project data on their own servers
Worth knowing
Planio
- Plans cap both active projects and active users: Silver stops at 3 projects and 5 users, and Platinum at 40 projects and 45 users.
- Planio Storage is a paid add-on below Platinum, and Help Desk is a paid add-on on Silver and Gold.
- The free Bronze plan is limited to 1 project, 2 users and 1 GB, and moving up from it does not include the 30-day trial.
- A custom domain is included only in Enterprise; the FAQ lists it as a paid extra at 15 euros a month on other plans.
YouTrack
- From 11 users every user is paid: Cloud starts at $4.50 per user / month billed annually, or $5.40 billed monthly.
- YouTrack Server is sold as an annual subscription in fixed user packs; licenses bought since June 23, 2026 are no longer perpetual.
- With 4 or more helpdesk agents, every agent is charged and each one also needs a user license.
- Cloud storage is tied to seats: 30 GB on the free plan and 3 GB per user on paid plans, with no way to buy more separately.
Key features
Planio
- Issue tracking and workflows
- Issues carry configurable fields such as status, priority, assignee and dates, and role-based workflows define which steps each participant may take.
- Agile boards, roadmaps and Gantt
- Plan sprints on a Kanban-style agile board, or assign issues to milestones and follow them on a roadmap and an automatically generated Gantt chart.
- Git and Subversion hosting
- The pricing page lists an unlimited number of Git and Subversion repositories for its plans, and GitHub repositories can be mirrored into Planio.
- Wiki and discussions
- Each project can have its own wiki and forum for recording decisions, and chat messages, updates and comments are kept with the work they refer to.
- Help Desk
- Emails from customers become issues, with auto-replies, reply templates and a tracking page customers can open without logging in. It is an add-on on Silver and Gold.
- Time tracking and mobile apps
- Start a timer on an issue and log the time with a comment and activity. Free iOS and Android apps list, filter, create and edit issues.
YouTrack
- Agile boards
- Boards support Kanban, Scrum and mixed approaches, for planning at any level from an individual backlog to an enterprise portfolio.
- Gantt charts and time tracking
- An interactive Gantt timeline schedules tasks with estimates and dependencies. Time is tracked automatically or by hand and reviewed on timesheets.
- Knowledge base and whiteboards
- Articles hold internal notes and plans or a public knowledge base. Whiteboards gather issues, tickets and notes that can be turned into tasks and articles.
- Workflows and apps
- Workflows are rules that automate the life cycle of tasks, such as deadline reminders, field updates and recurring tasks. Apps add further features and integrations.
- Helpdesk
- Helpdesk projects give support agents ticket handling with service-level agreements and unlimited reporters. 3 agents are free; on larger teams each costs $5.50 a month, billed annually.
- AI Assistant
- JetBrains AI summarizes tasks, articles and tickets, suggests replies and turns text into issues. Free credits, refilled weekly, come with Cloud and with paid Server subscriptions.
Plans
Planio
Bronze$0
1 project, 2 users, 10 customers and 1 GB of storage.
Silver$25
per month flat, billed monthly
3 active projects, 5 active users and 5 GB, with team chat. Planio Storage and Help Desk are add-ons at $7 a month each.
Gold$59
per month flat, billed monthly
7 active projects, 10 active users and 20 GB, with team chat. Planio Storage and Help Desk are add-ons at $15 a month each.
Diamond$125
per month flat, billed monthly
15 active projects, 20 active users and 40 GB, with Help Desk and team chat included. Planio Storage is a $20 a month add-on.
Platinum$249
per month flat, billed monthly
40 active projects, 45 active users and 80 GB, with Planio Storage, Help Desk and team chat included.
EnterpriseFrom $449
per month; extra charges may apply
100 or more projects and users and 100 GB or more, on a separately managed instance with custom branding, a custom domain and Redmine plugins on request.
YouTrack
Cloud: 1–10 users$0
Hosted by JetBrains. All features except a custom logo, 30 GB of storage, 3 helpdesk agents and free AI Assistant credits.
Server: 10 users$0
Installed on your own server from a Linux or Windows Docker image. Free for up to 10 users and 3 agents, including updates.
Cloud: 11+ users$4.50
per user / month, billed annually ($5.40 billed monthly)
The per-user price falls as the team grows, down to $1.53 at 10,000 users on annual billing. 3 GB of storage per user and a custom logo.
Server: 15-user pack$900
per year, annual subscription
Self-hosted instance with a year of updates and technical support. Larger packs include 25 users for $1,500, 50 for $3,000 and 100 for $6,000.
Ways to pay less
Planio
- Other savings
Free account for open source projects
Planio's FAQ offers a complimentary account to open source projects that set their projects to public, arranged by emailing the company with details of the project.
YouTrack
- Annual discount
Two months free on annual Cloud billing
Annual Cloud subscriptions start at $4.50 per user / month against $5.40 billed monthly, which JetBrains describes as saving 2 months' worth of costs.
- Startups
50% off for startup companies
Private software development companies in business for less than five years may qualify for 50% off up to 10 commercial licenses for JetBrains products, including YouTrack.
- Nonprofit
50% off for non-profit organizations
Registered non-profit organizations can apply for a 50% discount on commercial pricing, depending on their business model, by requesting a quote from sales.
- Education
50% off for universities, free for classrooms
Universities and accredited educational institutions can get 50% off commercial subscriptions for internal projects, and free classroom licenses for teaching.
- Other savings
Free licenses for open source projects
Non-commercial open source projects can qualify for free YouTrack licenses if they meet the requirements of JetBrains' support program.
- Other savings
25% off when migrating from another tool
Customers who currently hold a commercial license for a competing tool qualify for a 25% discount on commercial YouTrack subscriptions.
