Alternatives · CRM
Salesforce alternatives
Salesforce compared with 7 alternatives: HubSpot, Microsoft Dynamics 365 Sales, Zoho CRM, Pipedrive, Freshsales and 2 more.
Salesforce has a free plan. Paid plans start at $25 per user / month, billed monthly or annually. 4 of the 7 alternatives are free or have a free plan. 3 more offer a free trial.
7 tools · Listings checked up to Oct 9, 2026 · Where the facts come from
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| SalesforceThis tool | Free plan · from $25/mo | Yes | Web, iOS, Android, Browser extension |
| HubSpot | Free plan · from $20/mo | Yes | Web, iOS, Android, Browser extension |
| Microsoft Dynamics 365 Sales | Free trial · from $65/mo | Trial only | Web, iOS, Android |
| Zoho CRM | Free plan · from $14/mo | Yes | Web, iOS, Android |
| Pipedrive | Free trial · from $14/mo | Trial only | Web, iOS, Android |
| Freshsales | Free trial · from $9/mo | Trial only | Web, iOS, Android |
| SuiteCRM | Free plan · from £130/mo | Yes | Web |
| Twenty | Free plan · from $9/mo | Yes | Web |
How each one differs from Salesforce
- Free plan · from $20/mo
HubSpot
Free CRM at the center of a marketing, sales and service suite
- HubSpot starts at $20 per seat / month for Starter (new customers: from $7, billed annually). Salesforce starts at $25 per user / month, billed monthly or annually.
- HubSpot also covers booking links and marketing automation.
- Salesforce also covers AI agents and reports.
Suits: Small teams that want to start on a free CRM and add paid tools later
- Free trial · from $65/mo
Microsoft Dynamics 365 Sales
Microsoft's sales CRM with Copilot and prebuilt sales agents
- Microsoft Dynamics 365 Sales starts at $65 per user / month, paid yearly. Salesforce starts at $25 per user / month, billed monthly or annually.
- Salesforce has a free plan. Microsoft Dynamics 365 Sales does not, though it has a free trial.
- Only Salesforce lists a browser extension.
Suits: Organizations standardized on Microsoft 365, Outlook and Teams
- Free plan · from $14/mo
Zoho CRM
Sales CRM with a free edition, process automation and Zia AI
- Zoho CRM starts at $14 per user / month, billed annually ($20 billed monthly). Salesforce starts at $25 per user / month, billed monthly or annually.
- Only Salesforce lists a browser extension.
- Salesforce also covers AI agents and reports.
Suits: Small teams that want a free CRM for up to 3 users
- Free trial · from $14/mo
Pipedrive
Sales CRM organized around visual deal pipelines
- Pipedrive starts at $14 per seat / month, billed annually ($19 billed monthly). Salesforce starts at $25 per user / month, billed monthly or annually.
- Salesforce has a free plan. Pipedrive does not, though it has a free trial.
- Only Salesforce lists a browser extension.
- Pipedrive also covers transcription and kanban boards.
- Salesforce also covers AI agents and reports.
Suits: Small and mid-sized sales teams that want a pipeline-first CRM
- Free trial · from $9/mo
Freshsales
Sales CRM with built-in phone, email, chat and Freddy AI
- Freshsales starts at $9 per user / month, billed annually ($11 billed monthly). Salesforce starts at $25 per user / month, billed monthly or annually.
- Salesforce has a free plan. Freshsales does not, though it has a free trial.
- Only Salesforce lists a browser extension.
- Freshsales also covers kanban boards.
- Salesforce also covers AI agents and reports.
Suits: Small sales teams that want calling, email and chat inside the CRM
- Free plan · from £130/mo
SuiteCRM
Open-source CRM with no per-user license fees
- SuiteCRM starts at £130 / month, billed annually excl. VAT, unlimited users (£143 billed monthly). Salesforce starts at $25 per user / month, billed monthly or annually.
- Only Salesforce lists iOS and Android apps.
- Only Salesforce lists a browser extension.
- SuiteCRM is open source and self-hostable, according to its own site.
- SuiteCRM also covers marketing automation.
Suits: Organizations that want to avoid per-user license fees as headcount grows
- Free plan · from $9/mo
Twenty
Open-source CRM with a custom data model, cloud or self-hosted
- Twenty starts at $9 per user / month, billed yearly ($12 billed monthly). Salesforce starts at $25 per user / month, billed monthly or annually.
- Only Salesforce lists iOS and Android apps.
- Only Salesforce lists a browser extension.
- Twenty is open source and self-hostable, according to its own site.
- Salesforce also covers reports.
Suits: Technical teams that want to shape a CRM around their own data model
Limits worth knowing in Salesforce
- The Free Suite covers only 2 users and 100 marketing emails a month, and stays free only with a login at least every 60 days.
- Only Starter Suite can be billed monthly. Pro Suite, Core, Advanced and Max are billed annually, and Pro Suite requires a contract.
- On Pro Suite the Web Services API costs an extra $25 per user / month and Flow Builder is limited to 5 flows per org.
- Agentforce for Sales is a paid add-on on Core and Advanced, listed from $125 per user / month; only Max includes it.
Common questions
What are the alternatives to Salesforce?
The alternatives to Salesforce in this directory are HubSpot, Microsoft Dynamics 365 Sales, Zoho CRM, Pipedrive, Freshsales, SuiteCRM and Twenty. Each one has a side-by-side comparison with Salesforce.
Is there a free alternative to Salesforce?
Yes. HubSpot, Zoho CRM, SuiteCRM and Twenty have a free plan alongside paid ones.
Is there an open-source alternative to Salesforce?
SuiteCRM and Twenty are described as open source on their own sites.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 4, 2026 to Oct 9, 2026. Vendors change prices without notice, so confirm on their site before you buy.
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