Alternatives · CRM
Microsoft Dynamics 365 Sales alternatives
Microsoft Dynamics 365 Sales compared with 6 alternatives: Salesforce, HubSpot, Zoho CRM, Odoo CRM, Pipedrive and 1 more.
Microsoft Dynamics 365 Sales is a paid product with a free trial, starting at $65 per user / month, paid yearly. 5 of the 6 alternatives are free or have a free plan. One more offers a free trial.
6 tools · Listings checked up to Oct 5, 2026 · Where the facts come from
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| Microsoft Dynamics 365 SalesThis tool | Free trial · from $65/mo | Trial only | Web, iOS, Android |
| Salesforce | Free plan · from $25/mo | Yes | Web, iOS, Android, Browser extension |
| HubSpot | Free plan · from $20/mo | Yes | Web, iOS, Android, Browser extension |
| Zoho CRM | Free plan · from $14/mo | Yes | Web, iOS, Android |
| Odoo CRM | Free plan | Yes | Web, iOS, Android |
| Pipedrive | Free trial · from $14/mo | Trial only | Web, iOS, Android |
| SuiteCRM | Free plan · from £130/mo | Yes | Web |
How each one differs from Microsoft Dynamics 365 Sales
- Free plan · from $25/mo
Salesforce
CRM platform for sales teams with AI agents and a free 2-user suite
- Salesforce starts at $25 per user / month, billed monthly or annually. Microsoft Dynamics 365 Sales starts at $65 per user / month, paid yearly.
- Salesforce has a free plan. Microsoft Dynamics 365 Sales does not, though it has a free trial.
- Only Salesforce lists a browser extension.
Suits: Sales organizations that need forecasting, territories and deep customization
- Free plan · from $20/mo
HubSpot
Free CRM at the center of a marketing, sales and service suite
- HubSpot starts at $20 per seat / month for Starter (new customers: from $7, billed annually). Microsoft Dynamics 365 Sales starts at $65 per user / month, paid yearly.
- HubSpot has a free plan. Microsoft Dynamics 365 Sales does not, though it has a free trial.
- Only HubSpot lists a browser extension.
- HubSpot also covers booking links and marketing automation.
- Microsoft Dynamics 365 Sales also covers AI agents and reports.
Suits: Small teams that want to start on a free CRM and add paid tools later
- Free plan · from $14/mo
Zoho CRM
Sales CRM with a free edition, process automation and Zia AI
- Zoho CRM starts at $14 per user / month, billed annually ($20 billed monthly). Microsoft Dynamics 365 Sales starts at $65 per user / month, paid yearly.
- Zoho CRM has a free plan. Microsoft Dynamics 365 Sales does not, though it has a free trial.
- Microsoft Dynamics 365 Sales also covers AI agents and reports.
Suits: Small teams that want a free CRM for up to 3 users
- Free plan
Odoo CRM
Open-source CRM app from the Odoo business suite
- Odoo CRM starts at Rs 725 per user / month, billed yearly (Rs 950 monthly); Indian price list. Microsoft Dynamics 365 Sales starts at $65 per user / month, paid yearly.
- Odoo CRM has a free plan. Microsoft Dynamics 365 Sales does not, though it has a free trial.
- Odoo CRM is open source and self-hostable, according to its own site.
- Odoo CRM also covers kanban boards.
- Microsoft Dynamics 365 Sales also covers AI agents.
Suits: Small teams that want a free CRM with no user limit
- Free trial · from $14/mo
Pipedrive
Sales CRM organized around visual deal pipelines
- Pipedrive starts at $14 per seat / month, billed annually ($19 billed monthly). Microsoft Dynamics 365 Sales starts at $65 per user / month, paid yearly.
- Pipedrive also covers transcription and kanban boards.
- Microsoft Dynamics 365 Sales also covers AI agents and reports.
Suits: Small and mid-sized sales teams that want a pipeline-first CRM
- Free plan · from £130/mo
SuiteCRM
Open-source CRM with no per-user license fees
- SuiteCRM starts at £130 / month, billed annually excl. VAT, unlimited users (£143 billed monthly). Microsoft Dynamics 365 Sales starts at $65 per user / month, paid yearly.
- SuiteCRM has a free plan. Microsoft Dynamics 365 Sales does not, though it has a free trial.
- Only Microsoft Dynamics 365 Sales lists iOS and Android apps.
- SuiteCRM is open source and self-hostable, according to its own site.
- SuiteCRM also covers marketing automation.
Suits: Organizations that want to avoid per-user license fees as headcount grows
Limits worth knowing in Microsoft Dynamics 365 Sales
- There is no free plan, and the listed prices are per user per month, paid yearly.
- Sales Professional has limited customization and no custom apps, Copilot capabilities or conversation intelligence.
- Agents run on Copilot Credits: Premium includes 1,000 per user a month, and extra credits are pay-as-you-go or prepaid through Azure.
- Microsoft Relationship Sales, which bundles LinkedIn Sales Navigator, has a 10-seat minimum and no public price.
Common questions
What are the alternatives to Microsoft Dynamics 365 Sales?
The alternatives to Microsoft Dynamics 365 Sales in this directory are Salesforce, HubSpot, Zoho CRM, Odoo CRM, Pipedrive and SuiteCRM. Each one has a side-by-side comparison with Microsoft Dynamics 365 Sales.
Is there a free alternative to Microsoft Dynamics 365 Sales?
Yes. Salesforce, HubSpot, Zoho CRM, Odoo CRM and SuiteCRM have a free plan alongside paid ones.
Is there an open-source alternative to Microsoft Dynamics 365 Sales?
Odoo CRM and SuiteCRM are described as open source on their own sites.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 4, 2026 to Oct 5, 2026. Vendors change prices without notice, so confirm on their site before you buy.
Keep reading
- +2Best of
The best CRM software in 2026
Six CRMs compared, from free plans for two or three users to tools built around calling or LinkedIn prospecting. Each pick says who it suits, what it costs and where it stops.
6 tools · Updated October 2026



