Infinity vs Smartsheet

Infinity

• Teams that want to design their own structure of boards, folders and tabs
• Larger teams that prefer one flat price to per-user billing
• Agencies that want to offer clients a white-labeled workspace

Smartsheet

• Teams that are comfortable working in spreadsheets
• Project offices that need Gantt charts, reports and dashboards
• Enterprises standardizing portfolio reporting across many projects

Infinity

• No free plan or free trial is listed; purchases come with a 14-day money-back guarantee instead.
• Basic and Pro stop at 15 members, so larger teams have to move to the flat-rate Unlimited plan.
• Gantt, chart and form views, formula fields and recurring items are not in Basic.
• Basic, Pro and Unlimited include a single workspace; the help center says more workspaces mean buying an additional plan.

Smartsheet

• There is no free plan; a paid plan is needed once the 30-day trial ends.
• Pro is limited to 10 Members and is only available to new customers; Business requires at least 3 Members.
• Pro is capped at 250 automations a month and 20 GB of storage.
• The API is offered from the Business plan, and SAML single sign-on needs Enterprise.

Infinity

Eight views of the same data

Items can be shown as a table, columns, list, calendar, document, Gantt chart, chart or form. Gantt, chart and form views are part of Pro and the flat-rate plans.

Six-level structure

Work is organized into workspaces, boards, folders and subfolders, tabs, items and sub-items, with unlimited boards, folders, tabs and items on every plan.

Custom attributes

Items carry attributes such as labels, dates, members, checklists, references, progress bars, votes and time tracking. Formula, rating and custom ID attributes need Pro.

Automations

Rules cover reminders, sending email, form submissions, webhooks and IFTTT-style actions. Basic allows 25 automations per board and Pro 100; recurring items need Pro.

Infinity AI

The built-in AI generates tasks, project structures and ideas from a prompt, so a rough idea can be turned into an organized board.

Flat-rate and white-label plans

Unlimited covers any number of members for a fixed monthly price. Agency adds five workspaces, white labeling with a custom domain and a license to resell.

Smartsheet

Sheets with multiple views

Work is stored in spreadsheet-like sheets that can be switched between grid, Gantt, card and calendar views. Timeline view starts on the Business plan.

Reports and dashboards

Reports pull together and filter rows from sheets, and dashboards summarize the results for stakeholders.

Forms

Forms gather structured input such as requests, field reports and feedback. Forms are unlimited on the Pro plan and above.

Automated workflows

Workflows can be built from templates or from scratch for tasks such as reminders. Pro allows 250 automations a month; Business and above are unlimited.

Resource management

Shows who is assigned to what, so managers can even out workloads and plan for upcoming demand. Workload tracking is listed from the Business plan.

AI tools

Smart Assist and Smart Columns help with formulas and data analysis, and Business adds connections to external AI tools through MCP.

Infinity

• Basic$6

  per user / month, billed yearly ($8 billed monthly)

  Up to 15 members, 1 workspace, up to 50 GB of storage, 25 automations per board and 1,000 automation runs a month. No Gantt, chart or form views.

• Pro$9

  per user / month, billed yearly ($12 billed monthly)

  Up to 15 members with every feature: Gantt, chart and form views, formula fields, 100 automations per board, 10,000 runs a month and up to 80 GB.

• Unlimited$112

  flat rate / month, billed annually ($149 billed monthly)

  Unlimited members for one fixed price, with 1 workspace, 100 GB of storage and 10,000 automation runs. Shown as an offer against a crossed-out $165.

• Agency$262

  flat rate / month, billed annually ($349 billed monthly)

  5 workspaces, 500 GB of storage, white label with a custom domain and a reseller license. Shown as an offer against a crossed-out $415.

• EchoFrom $4,000

  flat rate / month, billed annually

  A co-hosted, fully rebranded copy of the platform for companies launching software under their own name.

Smartsheet

• Pro$9

  per Member / month, billed yearly ($12 billed monthly)

  1 to 10 Members with unlimited free Contributors. Gantt, table, board and calendar views, 250 automations a month and 20 GB of storage.

• Business$19

  per Member / month, billed yearly ($24 billed monthly)

  3 or more Members. Adds timeline view, workload tracking, unlimited automations, proofing, admin controls and 1 TB of storage.

• EnterpriseCustom

  10 or more Members. Adds SAML single sign-on, portfolios, scenario planning, directory integrations and unlimited attachment storage.

• Advanced Work ManagementCustom

  Everything in Enterprise, plus Control Center, Dynamic View, Data Shuttle, DataMesh, connectors and premium support.

Infinity

• Annual discount

  25% off with yearly billing

  Paid yearly, Basic is $6 per user / month against $8 monthly and Pro is $9 against $12. The pricing page labels the yearly option 25% off.

• Other savings

  Unlimited White Label special offer

  A banner on the pricing page advertises 50% off the Unlimited White Label plan at a price fixed for life. The linked offer page runs a countdown timer, so check whether it is still open.

Smartsheet

• Annual discount

  Lower per-Member price with yearly billing

  Pro is $9 per Member / month billed yearly against $12 monthly (25% less), and Business is $19 against $24 (about 21% less).